Lee Flint Email & Phone Number

Essex, England, United Kingdom

Essex, England, United Kingdom

Part time, both motorcycle instructor and practice manager, getting that work/life balance right!

Earls Colne, Essex, United Kingdom

Ready to take on new challenges and broaden my experience.

South/South East Uk

Accountable for delivering key measures and the company plan throughout the South and South East of the UK; covering nearly 300 stores, I manage 10 direct reports who are responsible for 430 merchandisers.Key Achievements:• Increased productivity and decreased labour turnover by driving a “One Team” Ethos, ensuring everyone supports each other and seeks feedback to encourage continuous professional development.• Enabled consistent delivery of KPI’s and budgets on time by leading a culture where each individual chooses to work to high standards because they feel respected, recognised and appreciated.• Built a natural progression environment and developed individual capability by knowledge sharing, identifying talent, leading by example and coaching all staff to deliver exemplary customer service.• Developed several employees into management positions and coached 3 new managers to achieve a high-performance accolade in their 1st year.• Delivered several large change projects involving alterations to contracts for 300 colleagues with minimal impact on labour turnover and zero negative feedback throughout the process.• Led complex range revision changes and major operational changes to Field structure within the cosmetics category. I simplified and improved processes, built relationships with commercial teams and brands and identified solutions to deliver more efficient promotional activity.• Increased profit by leading a team responsive to change; reshaping store culture to drive KPI’s, deliver targets, manage costs, increase efficiencies and analyse data to determine potential savings and create simpler ways of working.• Achieved 100% positive feedback in a confidential employee survey through fostering excellent relationships with all staff and successfully planning and completing regular store visits.• Community Champion, leading all Charity and community projects.

Uk, Followed By South/South East Uk

Key Achievements:• Captured relevant evidence of strong operational performance and associated information by planning/delivering a detailed audit process for a representative number of stores, over an 18-day period, throughout the UK. • Produced a detailed performance report and in-depth analysis, to support manager interviews, from 88 audited stores which resulted in the identification of talent required to form a high performing management team.• Managed 2 new areas, which I developed and sustained until handover; delivering the recruitment, training and support of the teams to ensure success. • Created a fresh team ethos by effectively managing absence and holidays, building the values of the team to create a motivated and effective work force in line with business objectives, in order to increase efficient performance and drive KPI’s.

London And Essex

Roles; 'Safe hands' store manager, Deputy manager, Trading manager (all areas), Night manager, Refit manager, stock control manager.Key Achievements• Drove change through embracing cultural diversity and store complexity within stores in the London area. • As one of 12, countrywide, I took part in a new role trial as Deputy Manager which concentrated on role accountabilities and span of control:  Holding this position, provided an insight into how effective, adaptable management and specific sensitivity and awareness of a diverse employee population and customer base could improve operations and build capability and ultimately enhance customer experience.  The success of this trial and our feedback resulted in a countrywide roll out.• Built a responsive, collaborative team and drove capability of a new management population, through identification of strengths and providing continuous support and development.• Led a team that was recognised and identified by Head Office as excelling on delivery during several large improvements to the store during refit and extension, maintaining standards without impacting customers or trade. • Re-built daily processes and reformed key stock ordering systems and stock record accuracy to maximise sales and minimise waste through stock promotion management.• Consistently recognised by group’s store director as pivotal to the turnaround of store culture and improvement of standards and KPI’s.• Increased periodic sales LFL, reduced year to date known waste and clearance percentages beyond budget expectation in first year. • Managed all trading departments, gaining in-depth operational knowledge and complexity.