Lee Katker Email & Phone Number

A driven and dedicated professional with 35 years of fintech experience in customer success, customer relationship management, sales enablement, research, consumer data, database and analytics disciplines with a solid understanding of how the effective coupling of data, technology, strategy, analytics and process can help drive success. Possess strong relationship-development, organizational, oral and written communication, interpersonal and analytical skills. Primary areas of responsibility have included: customer relationship management, service delivery, consumer data and analytics, strategy consulting and vendor and team management. Skills Highlights:• Highly analytical with ability to analyze data and effectively translate data to action plans.• Extensive experience with customer database and data-driven marketing, campaign management, XMP, CRM, and market data and segmentation tools.• Strong customer engagement skills.• Understanding of importance of effective program success measurement, with focus on ROI/ROMI.• Proficient in Microsoft Office including Word, Excel and PowerPoint.• Highly collaborative with extensive experience establishing, working in and managing cross-functional teams.• Strong leadership and team-building skills.• Excellent written and verbal communication skills.

• 

  Bowling Green State University

  Marketing, Specialization: Market Research