Gemma Lee Email & Phone Number

Australia

Liverpool, New South Wales, Australia

Sydney, New South Wales, Australia

As a contact center agent, I provided customer support via telephone and emails by processing client issues and requests using internal CRM software.Duties:- Liaising with company departments to resolve a range of customer issues at a timely pace- Arranging bookings for prospective clients, providing efficient customer service and generating company.

Burwood, Victoria, Australia

As a FreelancingHUB intern, I gained the opportunity to collaborate on a health project with Lyndoch Living, an independent aged care organisation based in South-West Victoria. Over the course of 11 weeks, I worked within a multidisciplinary, co-distributed team to develop a health communications campaign outlining best practices for obesity and diabetes.

Suva, Central, Fiji

Sydney, New South Wales, Australia

As a customer service attendant/barista working in a high-volume environment for a loyal, close-knit customer base, I served 500+ cups of coffee a day while establishing strong relationships with customers on a first name basis.Duties:- Balancing and prioritising multiple duties in a busy environment, including: taking orders, preparing food/drinks.

Sydney, New South Wales, Australia

As a customer service attendant, I provided customer support to airport patrons in a high-volume, time-sensitive environment.Duties:- Entering customer requests quickly and accurately into the POS system to ensure orders were completed in a satisfactory, timely manner- Expressing a warm, friendly tone with customers while under pressure in a busy setting.

Master Of Diagnostic Radiography, Medical Radiologic Technology/Science - Radiation Therapist

Activities and Societies: Sydney Uni Radiography Society (Subcommittee team), Waste Fighters (Member)

Bachelor Of Health Science (Nutrition And Psychological Science), Health Services/Allied Health/Health Sciences, General

High School Diploma