Lee Glantz Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Greater Chicago Area

Administer a family office that centrally provides services to help manage the complexity of a family’s life. Responsible for growing financial wealth, supporting family’s long-term goals, managing family needs of various kinds, and coordinating across all of their endeavors. Main responsibilities include a combination of investment, legal, tax, and concierge services.

Assist small e-commerce startups go from concept to launch. Consulting services offered to choose proper platform, vendors, logistics, marketing strategy, and website/development.

Northbrook, Il

-Planned and executed sales and business development strategies for an innovative start up subscription-based e-commerce technology solution enabling customers to design and review versions of customizable products at point-of-sale-Built a new marketing and sales strategy and implemented a robust CRM platform to streamline, automate and optimize lead generation processes resulting in hundreds of new leads weekly, an increase of over 100%-Evaluated leads and pitched solutions to senior executives, including CTOs and CEOs, across multiple verticals, including apparel, automotive, jewelry and office supplies – secured and facilitated over 20 virtual meetings weekly -Developed high-quality sales presentation materials and product demonstrations individually tailored to each potential client-Negotiated, closed and onboarded Boy Scouts of America, the company’s largest deal of over $200K in revenue – effectively navigated the client’s complex and consensus-driven culture to complete the implementation -Initiated, planned and coordinated the company’s first-ever presence at IRCE, the largest internet retailer convention attended by over 20K, successfully generating up to 300 quality new leads and significantly raising brand recognition -Developed key relationships within Shopify and Big Commerce facilitating a new partnership model designed to reach millions of potential leads through their SaaS platforms

Sydney Area, Australia

-Recruited by the owner of a $60MM furniture and mattress retailer with over 50 retail locations in Australia to lead and execute transformational marketing and e-commerce strategies to grow and evolve the business -Successfully planned and led the re-platforming and redesign of three retail websites during a period of significant disruption and change collaborating with a design and development team of four to complete project within an aggressive six-month time frame-Grew FurnitureOnline.com.au revenues by more than 200% effectively resolving inventory and customer service issues from the previous platform -Planned, created and executed multichannel marketing strategies and plans overseeing an annual budget of over $1MM – coordinated creative and production for five TV and radio ad campaigns, including oversight of set design and photo shoots -Increased BedsOnline.com.au revenues by 27% through innovative advertising and promotional strategies, including the first-ever Facebook ads achieving conversion rates of over 10%-Developed and launched Avatar Mattress, one of the first bed-in-a-box mattress brands launched in Australia sold through D2C online and retail channels, overseeing product design, testing, branding, packaging and logistics -Analyzed and redesigned supply chain processes tracking and optimizing warehouse and factory direct distribution channels – drove significant efficiencies and reduced costs by up to 20%

Greater Chicago Area

-Promoted to Retail Manager III upon completion of the program and assigned to manage four challenging Chicago area stores over 24 months building strong team cultures and achieving exceptional sales and customer service results -Turned around an underperforming Gurnee store, one of the largest in the U.S. by volume performing in the bottom 10% out of 2,200 stores, improving ranking to within the top 50 -Led daily sales rallies, coached and developed a large team of 21 unionized sales consultants and assistant managers to meet and exceed sales goals and KPI’s

Atlanta, Ga; Dallas, Tx

-One of 100 hired out of a pool of over 7K applicants for AT&T’s Retail Leadership Development Program (RLDP), an accelerated training and immersion program preparing future leaders-Spent six months at Atlanta Mobility HQ completing a broad curriculum of operational and leadership training led by company executives and in-house experts – graduated #1 in RLDP Class 33-Hand-selected to lead more than 10 tours for visiting suppliers, manufacturers and high-profile customers -Met several times with executives, marketing teams and external consultants at the HQ test store assisting the development and testing of new products and sales practices-Successfully completed a six-week rotation in Dallas overseeing sales and team leadership for a store location with 30 employees offering phone, wireless, internet, TV and bundled packages -Summarized and presented to a team of Vice Presidents and Executive Directors sharing learnings, insights and recommendations from the experience

-Grew responsibilities and expertise across all departments supporting iPhone, iPad, iPod and computer launches and services during a rapidly evolving period within a high-volume store with over 15K visitors weekly-Selected as the first sales employee in the country assigned to the Genius Bar, Apple’s concierge-style troubleshooting and repair support service, assisting up to six customers an hour – passed certification test without completing specialized training -Developed five business workshops and facilitated up to three sessions a week educating groups of up to 15 professionals, including prominent local executives, on Apple’s software solutions-Hand-selected to co-facilitate more than a dozen CORE training sessions, Apple’s three-day new-hire training and orientation program, introducing groups of up to 30 new employees to Apple’s culture, standards and processes

-Assessed individual and corporate customer needs, developed solutions and sold a growing portfolio of phone, internet and TV products and services – worked full-time while in college-Established, managed and grew a strong customer and referral base, including local executives and professional athletes -Ranked #1 for overall sales and customer service for two consecutive months within the Illinois/Wisconsin region of 90 stores and thousands of sales associates -Initiated and developed a sales binder providing a reference guide to team members to assist with training and accelerate technical skill building – shared by leadership as a best-practice across 40 Chicago area stores -Won a major multiyear iPhone contract with one of the largest sports agencies in the U.S. with over 250 users-Proactively partnered with a local Apple store during the 2008 launch of the iPhone 3G volunteering time to educate and support staff on activations in order to reduce ongoing issues and rebuild customer confidence -Recognized in an email to Steve Jobs/Tim Cook and multiple AT&T senior leaders as a best-class example of collaboration between brands inspiring the decision to have AT&T employees onsite at Apple during launch weekends

Bachelor Of Science (Bs), Leadership And Organizational Behavior, 3.97

Education record