(Contract renewed 2 times)- UAT, end to end, integration and data migration testing of Coral Sportsbook systems using Openbet Telebet, Openbet Office and Playtech IMS software.- UAT testing of Openbet Telebet 2 front-end including customer registration, bet placement and card processing.- Checking of back-end markets and opportunities applied to front-end-Telebet usability testing- End to End testing of Trading Interface, campaign manager, sportsbook, Playtech IMS, website and Telebet- Use case, test script creation and execution using Mercury Quality Centre 9.2 from requirements and business process flowcharts- Liaising with business stakeholders to demonstrate and sign off software- Daily support of business for their user acceptance testing- Defects were managed using HP ILM.

(Contract renewed once)Testing of HBOS & Lloyds Bank migration project within their credit risk department.Assigned a variety of roles and tasks including:- Script creation and execution of account opening risk strategies including bureau search values from Experian and CallCredit. - Test manager duties while awaiting a test manager to be recruited - Business analysis of database values for migration testing - Manual testing of migration process using SAS reports and HBOS systems - Created UAT scripts for overdraft decisioning system - Regression testing of HBOS account opening software - Attended daily defect management and test checkpoint meetings- Support for UAT of credit risk strategies including organising test admin , training, troubleshooting and reporting- Evidence production for subject matter experts.Completed testing using HP Quality Centre, Microsoft Office, HBOS internal systems and Microsoft Sharepoint.

(Contract renewed 8 times)Manual system, end to end, integration and BAU testing of web based e-learning applications and main company website. Several small to medium projects successfully completed on time. Recently completed first stage of major change programme with duties including team leading, test case creation and execution using HP Quality Centre, defect management, running daily defect progress meetings, reporting metrics on defects and execution using Quality Centre reports and Excel spreadsheets, updating daily test log, and managing test coverage against requirements.

(Contract renewed once)Manual system, end to end, integration and UAT testing of Document OCR and Image archiving system linked to a DB2 Content manager workflow system, Legacy IBM I-Series system and internal web based workflow system. Duties included test case creation and execution using Excel spreadsheets, defect management, data creation, daily training and UAT of current release with business users. The project used Kofax Ascent Xtrata Pro for OCR recognition, Ascent Capture Version 7.5 for the scanning and used IBM DB2 Content Manager Enterprise Edition for the workflow management together with SQL servers for the Database. The project was delivered on time and within budget developed using RAD methodology with releases delivered every 2-3 days .

Manual application, end to end and integration testing of Sportsbook website, telephone betting, credit/debit card processing, mobile phone WAP and back end maintenance applications. Duties included test case creation and execution using Mercury Quality Centre 9.2, data creation, daily mentoring of inexperienced colleagues seconded to help with the testing. I was also responsible for the data migration preparation which included a test strategy document and test case preparation. Defects were managed using existing JIRA defect system and Quality Centre.

Previously known as Kingston Communications - (Contract renewed 3 times) Manual testing of Remedy Call Management, Service Director International Contract Management, Epicor Sales and General Ledger systems. Project included a complete software and hardware upgrade with duties including test case creation from requirement documents, creating test scripts, data preparation, test execution, defect management with daily defect project meetings via conference calls, creation of metric and progress reports for project management. Testing included system, integration, end to end and disaster recovery.Also assigned as a user acceptance coordinator for the next upgrade with overall responsibility for the UAT phase. Duties including organising UAT environment, test data and logins, agree schedules with the business, defect management, troubleshooting, attending progress meetings, creating daily progress and defect reports for project and upper management extracted from Quality Centre into Excel and Word for IT Director.

Functional testing of workflow applications for local government applications. System architecture includes a web based front-end with a SQL server or Oracle database cluster, with a link to an image server and either internal or third party back office systems. Applications tested include document workflow applications for benefits, council tax, and benefit fraud processes. Also numerous bespoke systems for local councils to manage areas such as street parking provisions and parks and gardens. Testing is completed to a formal test cycle as outlined in ISEB Foundation Certificate following standards such as IEEE 829, BS7925-1 and BS7925-2

(Contract renewed 4 times)Functional testing of front-end call centre applications with my duties including creating test documentation, data preparation, test execution, fault logging, daily progress logging, system fault/ document review board participation. Further projects included a complete test of a newly installed call centre checking applications, mainframe links, and telephony testing e.g. adviser turrets, call queues, IVR links, and Comverse voice recording.

Involves coding, unit test, creating technical documentation, quality review andfollowing standard software development procedures in numerous bank related projects including TESSA savings accounts, Bank of England and Inland Revenue regulatory reporting.Team leader for small test team duties including 1 to1 training of staff in test procedures, reviewing test documentation and test cases, scheduling projects, supervise team and delegate responsibility, maintain test system and report progress to the test manager.

Covered a wide variety of banking roles including chief cashier, back office work,Costing, customer enquiries and BACs returns