Lee Holifield Email & Phone Number

La Hulpe, Wallonia, BE

• Rebuilt the Americas Recruiting function, including in-depth analysis of recruiting and sourcing tools, while partnering with peers in EMEA and APAC
• Built strategic staffing plans for business units and specific roles while working to reduce time to fill and increase diversity, while leading team through a temporary significant global reduction in recruitment
• Successfully rebooted internship program after a 4-year hiatus, with aspirational goal of 50% conversions to permanent employment
• Led revamp of Global Recruitment Framework and Policies
• Successfully completed Global Recruitment Audit with zero medium- or high-risk findings
• Completed global recruitment forecast for 2024

Short career break, ready to return to work full time

Foster City, California, US

• Managed global recruitment for all Client Services, Visa Consulting and Analytics and Sales organizations, including managing a team of up to 15 recruiters and sourcers around the globe.
• Team placed around 1,500 employees each year at all levels, including successful completion of the build-out of a new, 1,000-person contact and back-office center in Manila; insourced our global employee Help Desk from.
• Served as HR lead for a “reimagining work” project during pandemic, placed 70 employees on 13 high-value, short-term critical projects across North America. Initial results were so successful that Visa made the ad-hoc.
• Implemented a variety of country- and role-specific sourcing methods to improve candidate pipelines and reduce fill time, including recruiting events, employee referral programs, recruiting roadshows, and new job.
• Built a data-driven, analytics-based team, and implemented key recruitment and diversity metrics that drove business results and moved the organization from diversity to inclusion.
• Served as an advisor and partner with Human Resource Business Partners on areas related to talent acquisition and I&D, to drive the development and implementation of strategies and tactics for recruiting, development.

Foster City, California, US

• Managed recruitment for CSS functions for North America, including managing a geographically diverse team of recruiters.
• Developed and promoted two Junior Recruiters to Recruiter positions; maintained team’s overall employee engagement during a challenging recruitment peak; hired, trained, and developed an additional four recruiters at.
• Responsible for building and implementing a plan to staff a new call center from the ground floor, including hiring all levels of staff, from Senior Leadership to approximately 250 representatives, in a 6-month period.
• Team placed over 300 employees in a 12-month period (more than 25% of the global hires for Visa), including filling multiple class-based recruitment requests at 100% or more of original request.
• Represented Talent Acquisition at the CSS Leadership meetings.

Foster City, California, US

• Senior Recruiter responsible for all CSS recruitment, Visa’s second largest function. Recognized as a key business partner by the senior management team globally.
• Implemented detailed global metrics reporting both monthly and annually.
• Drafted and implemented the first Service Level Agreement for Talent Acquisition and completed the final company-wide roll-out.
• Lead a team responsible for filling nearly 500 positions globally in both FY 12 and FY 13. The team missed CSS’s AOP headcount by only 24, a 1.6% variance in FY 12 and by 3 employees in FY 13.
• Integrated CyberSource and Playspan CSS recruitment into the overall Visa recruitment process.
• Led a hiring manager interview training initiative that developed formal training documents on interviewing skills.

London, GB

• Managed a team of 11 geographically dispersed professional and contract recruiters. Responsible for all professional hiring in Marketing, Risk, Human Resources, Legal, Compliance, Customer Information Management.
• Responsible for most executive recruitment across corporate/global functions for the US.
• Developed strategic staffing plans for business units as well as specific roles.
• Established and managed relationships with external vendors, including staffing and research agencies.
• Implemented Voice of the Customer surveys to gauge hiring manager and candidate satisfaction with process, and maintained high levels of customer satisfaction during a period of intense change and downsizing.
• Improved overall employee engagement and had no voluntary turnover during tenure.

London, GB

• Established and managed all college recruiting for two national management development programs, including campus relationships with Career Centers, student organizations and other potential candidate sources.
• Served as Segment Lead October 2008-September 2009 for Technology and Operations and April-September 2010 for Global Functions; managed a team of up to 12 including recruiters, contractors and recruiting assistants.
• Successfully migrated two business units and five recruiters onto the Resourcing platform, reaching BAU at established targets. Met overall Service Level Agreements for time-to-fill while maintaining high levels of.
• Established and executed sourcing strategies for variety of positions across HSBC, including positions in Credit Policy and Risk, Marketing, Accounting, Sales, Human Resources and Business Support. Developed.
• Developed interview processes that met all EEO/OFCCP requirements while ensuring the selection of top quality candidates.
• Served as a Subject Matter Expert for the development and company-wide implementation of new recruiting software (VURV Corporate Edition).

London, GB

London, GB

• Managed college recruiting for Consumer Lending’s Accelerated Management Training Program for the Southeast, including establishing and maintaining campus relationships with Career Centers, student organizations and.

Ba, Russian Studies

Mba