Lee Jack Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Greater Kuala Lumpur

Federal Territory Of Kuala Lumpur, Malaysia

• Sales and Reporting Excellence: Consistently deliver accurate sales reports and monthly Visual Merchandising (VM) reports to senior management, showcasing a commitment to transparency.• Global Collaboration and Compliance: Engage in seamless cooperation with VM managers based in Jakarta and Paris, ensuring strict compliance with VM guidelines.• Event Management and Promotion: Successfully manage in-store events and product launches, engaging with media outlets to drive awareness and customer engagement.• Customer Service and Engagement: Provide personalize customer support, guiding item selection, streamlining checkout, and maintaining accurate inventory.• Team Leadership and Operational Support: Support store operations by mentoring new associates, participating in inventory counts, communicating merchandise needs.

Malaysia

• Store Expansion Leadership: Successfully oversaw the setup of 7 new stores across Malaysia, Singapore, and Japan, demonstrating strong project management skills.• Merchandising Strategy Implementation: Executed merchandising strategies using visual displays throughout the stores, enhancing the brand's image and driving customer engagement.• Creative Visual Presentation: Created eye-catching merchandise displays and store layouts, incorporating innovative visual concepts and ensuring alignment with brand standards.• Cross-Functional Collaboration: Bridged departments (store, marketing, inventory, installation) to execute customer awareness initiatives, optimize signage, and design floor layouts, ensuring a seamless brand experience across all customer touchpoints.

Pavilion Bukit Bintang

• Customer Service Excellence: Delivered exceptional customer service, guiding product selection, processing transactions efficiently.• Team Leadership and Mentoring: Mentored new associates, participated in physical inventory counts, and handled press loans, demonstrating strong leadership skills.• Inventory Management: Maintained optimal stock levels, communicated replenishment needs, and ensured visually appealing product displays to enhance the shopping experience.

Kuala Lumpur, Malaysia

• Leadership Excellence: Provided effective leadership and guidance to the operational team, fostering a culture of accountability and achieving smooth daily operations.• Training and Development Impact: Conducted comprehensive training sessions for operational staff, focusing on key areas such as inventory management and cash handling.

The Gardens Mall

• Sales Excellence: Consistently exceeded sales targets by effectively leveraging product knowledge and customer engagement techniques, resulting in increased revenue generation.• Team Collaboration: Collaborated closely with cross-functional teams to streamline sales processes and optimize customer service delivery, fostering a cohesive and productive work environment.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Pre Intermediate, English Language And Literature, General, Pre Intermediate Course

Short course.

Sijil Pelajaran Malaysia (Spm)