Lee Kennedy-Davidson Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Managing the global admissions team of 18 located in Australia and India, responsible for processing over 70,000 actions in a calendar year. Providing overall direction, leadership, and coordination of ECA’s range of university and college admissions to help meet the group’s enrolment targets. Overseeing all admissions functions including day-to-day operations; assessment; analysis; risk management; operations; admissions systems; and data management.

Sydney, Australia

Managing the Technology and Design Divisions Operational team across multiple education sectors, brands, delivery modes and campuses to ensure the highest levels of service are delivered across admissions, enrolment, re-enrolment, financial management, government reporting client wellbeing and client experience including management of the internal and external complaints resolution process.

Sydney, Australia

Managing the Australia and New Zealand business admissions team of 46 responsible for processing over 50,000 cases per year for 9 separate stakeholder groups. Responsible for relationship management with both internal and external stakeholders including partners and regulators as well as driving the strategic direction and risk management of the admissions function for the Australia & New Zealand business.

Sydney, Australia

Managing the university partnerships admissions team of 20 responsible for processing admissions for all university partnership brands in the Australia and New Zealand business group. Responsible for the operational excellence and efficiency of the admissions team, ensuring compliance with government and partner requirements.

Darlinghurst, Nsw

Managing the day to day operational needs of a multi brand campus (CSU Study Centre, Martin College, Embassy English) including on campus admissions, finance, administration, compliance, facilities and procurement and client services. Implementing client focussed services and projects to support business growth and enhance the client experience including internal and external complaint resolution.

Sydney, Australia

Member of the Functional Management Team responsible for returning the business to profitability; managing the day to day operational needs of the campus including admissions, finance, administration, compliance, facilities and procurement and client services including complaint resolution.

Sydney, Australia

An integral member of the leadership team with responsibility for managing the governance team. Drive a focus on the development and implementation of policies and procedures to ensure compliance with legislative and partner requirements. Responsible for identifying and implementing risk mitigation strategies to support the growth of a global business.

Sydney, Australia

Managing the admissions function for all clients from application to orientation; ensuring accuracy and speed of service to maintain customer satisfaction for customers and internal and external stakeholders. Identifying opportunities for improvement on process and service and developing and implementing solutions to ensure ongoing speed of service and customer satisfaction. Developing and maintaining policies and procedures to ensure efficiency and compliance with both legislative and partner requirements and ensuring all staff were trained and following established policies and procedures.

Assessing applications for admissions to all courses through to acceptance. Processing payments including agent promotion fees and student refunds.

Processing student applications and acceptances, responding to agent and student course enquiries and ensuring the student database was accurate and up to date at all times to facilitate government compliance and reporting.