Lee Leonard Email & Phone Number

Bethel Park, Pa, Us

Greater Pittsburgh Area

Greater Pittsburgh Area

Asheville, North Carolina

• Sole point of contact for all Linux and Windows platforms related to our DME Pharmacy switching applications.• Eliminated 80% of physical servers in data center by implementing and ESX virtual infrastructure saving thousands of dollars on power, AC and server licensing.• Built a fully virtual QA and Development environment from the ground up to cover all aspects of our product development and implementation. • Lead a project to upgrade our current switching platform running on RedHat 4.5 to RedHat 6.4. This involved working with leadership, developers and quality assurance to recompile code and regression test. • Work with pharmacies and payers to troubleshoot issues related to claim processing.• Organize and document complex server dependencies for production and QA/Development environments.• Provide Desktop Support for 100+ end-users in the Asheville office.

Provided total managed IT services to multiple clients with varying network environments in the Greater Asheville area. Worked with team to ensure clients servers and networking equipment is online and running smoothly with maximum uptime. Reviewed client backup logs to ensure critical backups are being performed on a nightly basis. Provided end-user customer support using a variety of remote support tools including VNC, RDP and LogMeIn rescue. Worked with new clients to determine best practices and network efficiency.

Supervised Help Desk and Technology Administrator positions.Responsible for day to day operations of the Technology Team.Responsible for the maintenance of all agency servers and most software applications.Managed all network infrastructure including firewall, routers, switches, network storage, wireless AP’s and CAT5e management.Used VMWare ESX, XenSource and Microsoft Hyper-V to create and manage virtual environments.