Ling Ying L. Email & Phone Number

Singapore

• Preparation of contracts and HR letters.• Manage all work passes application, renewal and cancellation.• Maintain accurate HR database and up-to-date employees’ records & P files.• Provide administration of salary increment review.• Administration of annual leave, medical leave, and claim records.• Ensure that current HR practices are in compliance with MOM regulations.• Handle company worker’s accommodation such as dormitory arrangement.• Attend to worker enquiry.• Training course registration and renewal.• Handle onboarding and offboarding processes.• IRAS 21 submission.• Air ticket booking.

Singapore

• Process orders and arrange shipments for E-Commerce sites, Shopee, and Qoo10.• Prepare weekly & monthly sales reports for different platforms.• Withdraw balance and create account statements for Shopee and Qoo10.• Create inventory lists to track inventory quantities and expiration dates.• Build company branding, and increase media exposure.• Assist in managing E-Commerce platforms, social media accounts, and company website updates.• Manage digital marketing channels for brand consistency and awareness.• Create and update engaging content for social media.• Design product images and write multilingual captions for social media.• Design a web store homepage to attract online customers.• Create product listings and ensure product information is accurate.• Set up promotions on online stores (bundle deals, free gifts, discounts, etc.).• Update members' particulars.• Attend to customer inquiries on all social media & E-commerce platforms.• Perform inventory checks, and exchange or restock goods.• Provide marketing materials and design store vouchers for corporate partners.• Update business hours and get verified on Google Maps.• Coordinate with shopping malls for campaigns and promotions.• Monitor market trends and competitors' activities.• Assist in creating and editing marketing materials for retail stores.

Singapore

• Issuing and replacing TraceTogether tokens for the public.• Assisting the public in accurately labeling their collected tokens.• Addressing public inquiries regarding the TraceTogether token.• Managing payment collection for lost tokens.• Conducting daily opening and closing procedures to reconcile token count and transactions.• Performing weekly and monthly stock takes to track token count and transactions.

Singapore

• Engage with and assist members of the public (MOP), providing guidance on the usage of HPB fitness trackers.• Assist MOP in booking appointments to collect fitness trackers through the Healthy 365 app.• Issue HPB fitness trackers according to customer appointments and accurately record the issued tracker's serial number.• Respond to public inquiries, providing effective problem-solving assistance.• Conduct daily inventory counts of HPB fitness trackers.

Singapore

• Generate Sales Orders and Purchase Orders.• Compile weekly reports on sales from Shopee and Lazada online stores.• Create attractive product listings and design product images for posting on Shopee and Lazada.• Address customer inquiries and provide prompt responses.• Conduct regular inventory checks and update stock quantities on Shopee and Lazada.• Conduct market price research.• Create detailed Standard Operating Procedures (SOP) for using Shopee and Lazada, providing step-by-step instructions for effective utilization.• Prepare weekly pivot tables to summarize and identify the best-selling products on Shopee and Lazada.

Singapore

• Assisted and advised customers, ensuring excellent service.• Managed cashiering duties with accountability for all sales transactions.• Conducted cashiering tasks, including scanning, packing, and processing payments using EFTPOS.• Interacted with customers and addressed their needs.• Actively promoted products to customers.• Handled stock replenishment and conducted regular counts.• Managed daily opening and closing procedures.• Maintained clean countertops and performed shop decoration as needed.