Achievements:• Mentored the team in agile environments to produce concise user stories on time, boosting velocity and quality by 20%.• Created and applied a retrospective process that solved workflow bottlenecks, enhancing efficiency and delivery speed.Responsibilities:• Facilitating Agile events inclusive of Daily Scrum, Sprint Planning, Retrospectives, and Sprint Review.• Implementing Scrum principles and practices, facilitating continuous improvement, and identifying and removing team impediments.• Mentoring and coaching the Scrum Team to follow up on retrospectives, enhancing delivery processes, and delivering value continuously.

Led 3 cross-functional teams in delivering cloud software solutions, ensuring timely resolution of impediments. Coached and mentored colleagues within the organisation to integrate Agile frameworks by delivering workshops to increase empowerment. Facilitated project dependency mapping, developing timelines, and resource allocations, ensuring streamlined workflows and timely project delivery.Contributing to organisational governance by providing status reports, RAIDS, burn downs, and project budgets. Successfully resolved team conflicts by applying effective communication and negotiation skills, resulting in increased productivity and better psychological safety across the team.

Facilitated Behavior-driven development meetings with product owners, developers and testers to ensure requirements are communicated effectively through user stories and acceptance criteria using the INVEST model. Coached the team in Test-driven development practices to help remove impediments that may hinder the team’s progress.Collaborated with the Product Owner to categorise backlog items, ensuring a clear distinction between MOSCOW priorities, which streamlined the development process and enhanced team productivity.Enabled teams to monitor progress within and across sprints using effective reporting and metrics.Identified learning and improvement from cases into wider operations to embed a ‘learning culture’ and drove service improvements.Conducted workshops on Agile & Waterfall across organisations detailing the pros and cons of isolated phases that flow into each other vs iterative development cycles in which multiple lifecycle phases can run in parallel.Guided cross functional teams towards enhanced productivity and efficiency, by fostering a collaborative environment and facilitating the adoption of agile Scrum methodologies.Coached teams with diverse levels of experience in various Agile practices. Championed a culture of psychological safety, trust, and transparency, driving continuous learning and team improvement. Facilitated sprint delivery and enhanced team cycle time by proactively managing, identifying, and addressing risks, impediments, and dependencies.