Lee Marohn Email & Phone Number

Oshkosh, Wi, Us

Oshkosh, Wi

- Determine validity of warranty claims and whether or not they fall under the scope of our lifetime warranty.- Detail replacement orders as determined by the Customer Care Manager.- Detail standard orders as needed by the Inside Sales Manager.- Record and track freight claim data.PREVIOUSLY:Nine years as the Warranty Claims Administrator (2007-2016)- Determine validity of warranty claims and whether or not they fall under the scope of our lifetime warranty.- Daily contact with customers and outside sales reps to determine cause(s) of door failure or the reasons for freight damage.- Work with various members of our staff to determine ways to lower the quantity and cost of warranty and freight claims.- Track and record claim dataThree years in Detailing (2004-2007): - Enter orders for wood doors. - Determine proper construction for fire doors, acoustical doors, etc. to meet the specific needs of the customer.One year in Estimating (2003-2004):- Provide timely wood door quotes for customers- Enter sample requests- Respond to general information requests, etc.

Oshkosh, Wisconsin Area

Independent film producer, location manager and actor.Throughout 2011 I worked as a location manager, actor, script editor, script supervisor, and producer on the multi-award-winning film DEAD WEIGHT, an independent post-apocalyptic thriller. It was independently released on March 30, 2012 and received a full North American release on January 21, 2014, via Kino-Lorber.Current and Future Projects (all in Development Hell):THE NORTHWOODS (?) - producerTHAT TIME OF THE MONTH (?) - producerCHAOTIC EVIL II: CHAOTIC EVILER (?) - PA/actorAMONG THE DEAD (?)POSTAGE DUE (?)WISCONSIN GHOSTBUSTERS SHORTS (2021?) - Producer? I really wanna make these!THE LEPRECHAUN KING (2021?) - Writer/Producer/ActorPast ProjectsA TIME TO DIE (2024) - actorPITY (2014) - ProducerPREY (2014) - Production Assistant/ActorHANDY (2014) - ActorTHE GIRL WHO PLAYED WITH THE DEAD (2014) - Executive ProducerHOLE IN THE WALL: The Plainfield Chopper (2014) - PA/FX assistantHOLE IN THE WALL: Our Song is My Blade (2014) - Line Producer/Production AssistantTALES OF THE TABLETOP MINIONS, Ep. 2 (2013) - Sound, PATALES OF THE TABLETOP MINIONS, Ep. 1 (2013) - Sound, PA, assistant cameraDEAD WEIGHT (2012) - Producer, Script Supervisor, Location Manager, ActorCULT OF ALUL (2012) - ActorOSHKOSH VIOLA POSSE, EPISODE 6 - ActorBETTER OFF UNDEAD (2007) - ActorMy page on the Internet Movie Database:

407 North Main Street, Oshkosh, Wi 54901

Oshkosh's finest comic book and gaming store, since 1995!- Sales and Customer Service- Media (primarily helping maintain our Facebook presence & photographing new items for sale).- Spreading comic book love all over Oshkosh and the Fox Valley.

Oshkosh Call Center

- Began as a part-time Order Entry/Customer Service Agent. Promoted to Phone Coach/Call Center Supervisor within 6 months.- Fielded customer calls that escalated past the Customer Service Rep and Team Lead levels.- Provided support for all Agents who fielded calls. Product questions, policy questions, procedural questions, etc.- Monitored a team of 80+ Order Entry and Customer Service Agents to provide constant feedback on calls and provide ideas for continuous improvement. (Typical teams were 40-50 Agents).

As Security Officer: - Patrolled the plant and perimeter at the client’s factory (defense contractor).- Responsible for the safety and security of the employees as well as the building itself.As Corporal and Sergeant:- First Security Officer in the history of the contract for that particular client to be promoted to Corporal (and later to Sergeant).- Performed all standard Security Officer duties.- As Night Shift Supervisor, I handled operations when the Site Supervisor was not present (at multiple clients’ locations).- Prepared schedules and daily reports.As Captain:- Trained, scheduled and supervised the officers at that location, as well as meeting with the client daily to present safety and security reports.

Oshkosh, Wisconsin, United States

Started in receiving, unloading trucks and checking in merchandise from vendors and the distribution center. We also wrangled carts and acted as the back-up for maintenance.After three years, I moved to Loss Prevention, helping apprehend shoplifters, monitoring safety, etc.

Criminal Justice, History, English

Activities and Societies: ROTC

Education record

Activities and Societies: Math Team, National Honor Society, Concert Band, Marching Band, Jazz Band, Pep Band, Y-Trap Club