Mercy Lee Email & Phone Number

Duluth, Ga

- Prepares and issues invoices for monthly WHS/railcar/released railcar storage- Assists with billing functions, checking draft invoices, and issuing- Research/analyze discrepancies and unpaid invoices- Performs transaction processing related to accounts receivable payments and revenue collection- Respond to vendor/customer inquiries- Processes accounts payable invoices and expense claims for payment by matching and verifying with purchase orders, packing slips, vendor statements and receipts, then code and enter data into accounting system- Chase current COIs and W-9s annually- Purchase materials/supplies weekly- Sort and distribute incoming mail- Check/respond to accounting email queries- Assists in month end closings- Assists with special accounting projects, as needed.

Duluth, Georgia, United States

- Coordinating transportation providers to ensure prompt and proper movement of shipments.- Ensuring that the quality of all services provided meets the required standards.- Reviewing purchase orders and shipping documents to ensure accuracy.- Established direction while maintaining positive communication with all employees.

Duluth, Georgia, United States

- Established accounts for new customers and updated existing accounts with current demographic and order information.- Used networking, customer service and interpersonal skills to connect with potential customers and make sales.- Tracked customer desires and dislikes to help management understand needs and update offerings.

- Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.- Coordinated with business units during the planning process to ensure information was conveyed accurately and within the designated timeline.- Effectively utilize reports and inquiry tools in the firm’s billing systems.- Pursued resolution of invoice discrepancies escalations for Accounts Payable, Accounts Receivable, and/or Sales Team's. Disseminated information and/or status on credit holds to internal stakeholders.- Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts.- Communicated with insurance companies to acquire payment for unpaid services rendered.- Perform a variety of general, clerical duties including telephone calls, data entry, completion of forms, and other routine functions.

- Interact effectively with customers, insurance agents, police, attorney and other public personnel involved in claim process.- Investigate claims and obtain relevant facts to determine coverage, loss and liability.- Recommend claim and expense reserves.- Contact outside agents for claim investigation if needed.- Work under the guidance and assistance of Supervisor to ensure accurate claim settlement.- Perform claim assignments received from outside providers in timely and accurate manner.

- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.- Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.-Contributes to team effort by accomplishing related results as needed.

Bachelor'S Degree, Human Development And Family Studies, General

International Business, Sophomore