Lee Milham Email and Phone Number
Lee Milham work email
- Valid
- Valid
Lee Milham personal email
A self-motivated individual with a good financial services background, having worked for a major insurance provider and then moving to a private software vendor, developing market leading customer relationship / back-office products for the Independent Financial Adviser market. Over the last twenty years I have covered all aspects of the Software Development Lifecycle – Business Analysis, Development, Test and Support, initially following waterfall methodology but now adopting agile principles where appropriate for given projects. Specialised in software systems integration within the Financial Services marketplaceKey strengths are communication, organisation, documentation, test techniques, problem solving and people management.
Nice Systems Uk Limited
View- Employees:
- 3
-
Senior Solutions ArchitectNice Systems Uk Limited Jan 2022 - PresentSouthampton, England, United Kingdom
-
Applications Support AnalystNice Systems Uk Limited May 2020 - Feb 2023
-
Technical AnalystSynaptic Software Limited Sep 2019 - Dec 2019WhiteleyCreation of supporting documentation for the company’s micro-services transition and API services estate.- Production of requirements documents for API endpoints- Production of Acceptance Criteria- Train and mentor offshore test team -
Software Developer And Business AnalystSynaptic Software Limited Dec 2012 - Sep 2019WhiteleyDevelopment lead of FileMaker based CRM solution with supporting .NET related technologies. Following agile practices utilizing Team Foundation Server/Azure Dev Ops I was responsible for providing technical guidance/documentation to other development and test personnel within the team working closely with the Product Manager and Customers.- Production of requirements documents for bespoke amendments to back-office software- FileMaker database development- MS SQL, MongoDB integration to FileMaker- Creation of installer and update packages (Advanced Installer)- 3rd Line Support Triage and Resolution Planning- Train and mentor support team
-
Software Test AnalystCapita Financial Software Limited Jul 2011 - Dec 2012FarehamResponsible for co-ordinating the test process within two agile scrum teams. These teams covered two products – a FileMaker based CRM and a Silverlight based product comparison application both tailored for Financial Services markets.- Preparation of Test Strategy and Test Plans - Organisation of User Acceptance Testing for onshore developed products - Provide defect reporting and project updates to senior management and project stakeholders - Creation and agreement of regression packs - Reviewing of requirements specifications and use cases/user stories - Customer liaison and UAT feedback -
Test ManagerCapita Financial Software Ltd Sep 2007 - Jun 2011Responsible for managing the test process across a number of products which provide an annual income in excess of £6,000,000 and are used by approximately 30,000 end users. The products range from Filemaker based database systems to .NET/SQL n-tier web based solutions. Working with customers, staff and development teams to ensure a suitable test strategy is followed for each product. - Preparation of Test Strategy and Test Plans - Monitor and review offshore test team activities - Organisation of Business Acceptance Testing for offshore developed products - Monitor and review onshore test team activities - Organisation of User Acceptance Testing for onshore developed products - Provide defect reporting and project updates to senior management and project stakeholders - Creation and agreement of regression packs - Reviewing of requirements specifications and use cases/user stories - Conducting formal staff appraisals - Customer liaison and UAT feedback
-
Support ManagerCapita Financial Software Dec 2005 - Sep 2007Bishop'S Stortford, Hert'SResponsible for managing customer support desk. Managing 1st, 2nd and 3rd line support ensuring operation in adherence with published service level agreement - Train and mentor support team - Recruit support personnel - Define and review department processes and SLA’s - Provide 3rd line support - Provide UAT and OAT for client products and operational systems - Monitoring call volumes and taking action as appropriate -
Software ConsultantQuay Software Solutions Jan 2000 - Jan 2005Docklands, LondonResponsible for installation, bespoke amendment and 3rd line support of Filemaker based back-office software. - On-site installation of back-office software, covering whole of UK - Production of requirements documents for bespoke amendments to back-office software - Training clients and scheduling of acceptance testing bespoke changes - Troubleshooting installations and providing 3rd line support to clients
-
Helpline SupportQuay Software Solutions Jan 1999 - Dec 1999Docklands, LondonProviding 1st and 2nd line support for back-office software product. - Telephone support for existing customers - Recording of defects identified in central defect database - Data input of new clients and packaging introduction material to be posted out
-
Sales Support RepresentativeSwiss Life Select Jun 1998 - Dec 1998Sevenoaks, KentSupporting sales consultants and their panel of IFA’s, producing illustrations, facilitating underwriting clarification and dealing with queries. - Monitor pipeline business – mainly individual and group PHI - Liaison with underwriters to facilitate case acceptance - Liaison with Financial Advisers providing updates on cases -
Life And Pensions AdministratorStandard Life Assurance: Part Of Phoenix Group Careers Jan 1990 - Jan 1998Kingston Upon Thames, United KingdomSupporting sales consultants and their panel of IFA’s, producing illustrations, new business processing and dealing with queries. Secondary function to provide local IT support inclusive of Mainframe updates, PC Updates and Telephone PBX updates - Dealing with telephone queries, producing illustrations - Local validation of life proposals before submitting to head office - Local validation of group and personal pension proposals before submitting to head office - Local data entry and processing of annuity business through to payment - Building relationships with IFA’s to encourage business flow - Facilitate IT support at a local level for Head Office (Edinburgh) staff - Liaise with 3rd party engineers whilst on-site - Troubleshoot local IT related issues
Lee Milham Skills
Frequently Asked Questions about Lee Milham
What company does Lee Milham work for?
Lee Milham works for Nice Systems Uk Limited
What is Lee Milham's role at the current company?
Lee Milham's current role is Senior Solutions Architect at NICE SYSTEMS UK LIMITED.
What is Lee Milham's email address?
Lee Milham's email address is le****@****e.co.uk
What skills is Lee Milham known for?
Lee Milham has skills like Filemaker, Javascript, Salesforce.com Administration.
Not the Lee Milham you were looking for?
-
1 +614171XXXXX
-
Lee Milham
Surrey, Bc -
Dustin Lee Milham
Los Angeles, Ca
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial