Lee Mitchell Email & Phone Number

Hockley, England, United Kingdom

I have experience in the following products;Tenable SC - NessusExabeamLogrhythmDark TraceCheck Point Endpoint securityCheck Point FirewallsAzure Cloud servicesCheck Point Threat EmulationCIS complianceMy daily duties include threat hunting, investigating alarms, approving firewall change requests, advising the business on security related issues and running various projects. I have successfully implemented Check Point Endpoint security, as well as installed a product to manage unstructured file storage. I have undertaken the OSCP training course however have not yet achieved the qualification. I have experience with Kali linux, using nmap, metasploit, enum4linux, responder, snmpwalk, veil etc

Folkestone

Deal with calls from PC users in a wide manor of IT related issuesReport high severity calls through appropriate channels to ensure they are dealt with quickly and efficientlyAid and assist colleagues where appropriate and necessaryAccurately record any PC related issues requiring escalation to 2nd line and 3rd line support groupsActively liaising with 2nd line and 3rd line support groups to reach Solutions to difficult issues and conveying the solutions to end users

Folkestone

Dealt with calls from Insurance brokers from the London market quickly and efficiently.Adhered to tight service levels and maintained high standards whilst under pressure due to heavy workloads.Processed Payments to the London insurance market. Actively contributed to team meetings, identifying issues and taking ownership where appropriate.Compiling accurate reports and records when necessary to identify scope for improvement.

Dover, Kent

Dealt with calls from customers, quickly and efficiently resulting in mutual satisfaction between business and client.Filed paper work in date order, then arranged for secure disposal of it when it was no longer needed.Compiled excel spread sheets to record data and create stats.Kept records of all calls received, and their content, in individual files with Unique Reference Numbers to allow easy reference.Delivered Official vehicles to garages for repairs when needed.Carried out weekly checks on official vehicles to ensure they were road worthy.Delivered various pieces of technical equipment to workshops around Kent for repair.Separate concealed excise goods from legitimate cargo, which involved heavy lifting and offloading Heavy Good’s Vehicle’s.Completed tallies of large quantities of excise goods.

Gcse

English Language – B English Literature – B Mathematics – C

Education record

ABC Level 1 Certificate in Motor Vehicle Studies (QCF)