Accountabilities: As an initial part of the startup team, the role has primarily been focused on the validation, change control, testing, and requirements gathering activities. Reporting directly to the CEO, and working with the local and overseas development teams. Support calls and inventory management activities have also been performed as required. Representative accomplishments: IT Operations/Management• The team successfully launched our first Investigator Initiated Trial (IIT) and first Post-Marketing Surveillance (PMS) implementations of our system in 2016.• Established processes for requirements gathering/documentation (URS/FRS), code/defect management, UAT, change control, and other key SOPs• Executed test regime and worked with development team to ensure defect resolution and adherence to Design Specifications• Worked with business stakeholders to ensure appropriate prioritisation of key deliverables• Co-ordinated GxP and non-GxP Validation activities to ensure compliance• Research into appropriate standards and requirements for compliance• Setup and maintain Azure cloud environment and systems• Support calls and inventory management as required

Accountabilities: Leading a team of six direct reports, setting direction and priorities for the Microsoft Dynamics AX deployment to a repair factory in Kakegawa, Japan. Reporting directly to the local IT Director, and liaise with development and QA teams in India and the Philippines. Representative accomplishments: IT Operations/Management• Established processes for requirements gathering/documentation, defect management, UAT, and post-release activities• Worked with business stakeholders to ensure appropriate prioritisation of key deliverables• Coach BA team to deliver to expected methodology, standards and schedule.

Strategic• Responsible for creating and implementing a 5 year road-map for the business applications environmentProject Management• Successfully rolled out the ECLIPSE interface between our SAP environment and government/health funds, decreasing time on accounts receivable from 30 days to less than 7days• Successfully rolled out SAP project to interface with stock management system, to enable perpetual stocking, reducing inventory cost• Successfully rolled out new fund business logic, allowing for health fund contract pricing simulation and ensure ability to go-live on new charges upon contract signing.• Managed ERP/Finance system projects including SAP (FI/CO/MM),IT Operations/Management• Developed a training program for IT department based on GAP analysis of current skill sets and what is required from the strategic roadmap.• Evaluation and enhancement of SAP/ERP6 (FI, CO, & MM)• Maintain/enhance procurement and finance processes for all hospital within SAP and between internal/external systems. Plus rollout for new hospital.• Establishment of new release control process.

Representative accomplishments: Strategic• Member of the IT Team responsible for creating and implementing our IT Asia Pacific Mission, Vision and strategies.• Implemented the company’s first validated system and associated SOPs, and championed the introduction of a proactive Quality Assurance department to ensure compliance.Project Management• Managed R&D projects (Clinical Trial Monitoring, Statistical Analysis, Collaboration, Document Management, Adverse Event Reporting) successfully (on time and budget) ensuring conformance to local and global regulations.• Managed ERP/Finance system projects including SAP, Microsoft Dynamics Navision, and Sunsystems.• Managed regional rollout of Windows 7 and corporate mobile devicesIT Operations/Management• Developed a Competency based System for evaluating potential recruits based on Behaviors, Experiences and Performance.• Extensive experience with negotiations and vendor management.• Implemented Monitoring and systems to evaluate IT performance based on key metrics.• Created and implemented IT SOP’s, SLA’s, policies, Change Control and Life-cycle management processes for the region ensuring compliance with local regulations, regional best practices, and global IT standards.• Implemented change management processes that enhanced control over our systems and increased system reliability to 99.99%• Implemented a project management system to enhance control over projects across departments and the region• Assisted multiple office moves and office startups throughout the region.Other• Performed non IT tasks as required including: Company Financial Analysis, Project Specific NPV Analysis, and Decision Tree Analysis.

Accountabilities: Reporting to the Head of Information Technology Asia Pacific. Worked with a team of three that would see Japan through a growth phase from 9 to 75 employees, and from 3 to 26 servers. Responsible for all software and database IT matters pertaining to Japan including budgeting (1.3 million USD), design, and support of related technologies, and ensuring the best allocation of IT system resources in support of the business.Representative accomplishments:• Created Validation Master Plan to ensure compliance with GxP regulations.• Created IT SOP’s for Japan• Managed a due diligence project for major new product in Japan, worth US$30 million plus milestone payments• Worked with a team on local (Japan) Business Process Re-engineering Initiative for resulting in increased of workforce efficiencies and a cost savings of $138,000/year for 45 staff.• Participated in International IT Teams of collaboration groups aimed at Harmonizing Processes across regions.• Supported remote offices and established IT infrastructure on time and within budget enabling users seamless and problem free usage of IT systems.• Developed IT talent among the team.• Initiated and developed cost effective in-house training programs enabling users to work more efficiently while reducing training expenses.

Accountabilities: Consulted to a variety of clients in a variety of industries including Pharmaceutical, R&D, Architectural and Financial. Managed client and vendor relationships. Designed and implemented software applications and databases for new and existing business operations in Japan. Performed basic network maintenance. Representative accomplishments:• Participated in Sales meetings and performed Pre sales functions resulting in increased sales and new client contracts.• Managed client relationships resulting in contract renewals and increased customer loyalty.• Performed IT assessments focusing on both business system and IT business process management resulting in savings for our clients.• Fully managed IT systems matters for many high profile clients in Japan. • Planned and Implemented critical business systems to high profile clients in Japan. • Performed Technical support for Windows (Server and Workstation) systems.

Accountabilities: Reported directly to the Japan IT Manager. Worked with a team of five dotted line reports located around Japan. Interfaced with 3rd party vendors for venue setup. Representative accomplishments:• Managed client relationships resulting in reduced costs and maximum up-time especially during broadcasting of live matches.• Performed Technical support for Windows (Server and Workstation) systems and network environment.

• Develop a web based camera GUI using ActiveX controls and HTML.• Develop a software tools for managing and using video over IP• Develop a command and control application for security sites.• Produced various software tools with Visual C++ and Java.• Update design documents with Rational UML products• Develop, manage and interface with SQL Server 2000

• Handle technical related issues for internet customers• Develop a web based announcement system with Perl CGI• Produced various software tools with Visual C++ and Java, applied COM and DCOM technologies for objects interfacing with databases.• Maintain the company PBX phone system