I am a results-oriented Principal Software Engineer with a proven track record in the dynamic field of Conversational AI. In my role on the Conversational AI team, I have spearheaded critical initiatives, including:• Application Insights Integration: Led the architecture and implementation of seamless integration of Application Insights into the latest iteration of Power Virtual Agents (PVA). This enhancement offers users a robust mechanism to log actions within their PVA bots, enhancing the platform's functionality and user experience.• Authentication Feature Implementation: Successfully delivered the Authentication feature in the latest version of Power Virtual Agents. I played a pivotal role in both implementing and supporting the feature during its rollout, ensuring a smooth user experience and bolstering the platform's security infrastructure.• Cross-Platform Expertise: Leveraging my extensive experience, I undertook the challenging task of porting the BotFramework C# SDK to the Java language and runtime. This endeavor demanded a deep dive into my Java skills, which I had cultivated two decades earlier. During this process, I developed automated tools to expedite the porting process, resulting in the delivery of a high-quality SDK within a timeframe of less than 6 months.I am passionate about leveraging my technical expertise to drive innovation and solve complex problems. My ability to deliver impactful solutions, coupled with a keen eye for detail and efficiency, positions me as a valuable asset to any team or project.

As a consultant with Microsoft Services I’ve had a history of successful engagements in support of critical Microsoft customers. My experience spans a broad range of technologies applied across a wide variety of customer solutions in the sports, financial, insurance, medical, and service industries.• Led the team delivering a Xamarin cross platform (iOS/Android) Mobile App which is the front-end interface to a cloud-based knowledge management solution. The App included a highly customized UI design and a Web API designed to optimize the mobile app performance and minimize bandwidth usage.• Development lead for Viper, a Windows 10 App that enables the Minnesota Vikings scouting staff to review game videos for both NFL and college players. The system is a combination of an Azure based video clip storage and metadata query engine and a front-end App that allows scouts to perform complex queries and retrieve game video clips to view both online and offline.• Created reusable IP through the Modern Apps Scaffolding Toolkit (MAST) reference architecture and ported it from Windows 8.1 to both Windows 10 UWP and Xamarin Forms. Contributed to the open source Windows Template Studio (WTS) project by adding the PRISM to the supported frameworks.• Led the team that developed a suite of applications for NASCAR including Mobile Inspections, Paint and Decal Verification, and Race Management. These solutions are Windows 10 UWP based front end Apps with a cloud based back-end systems using Azure Media Services to support live video feeds and real-time vehicle data distribution via SignalR.

As a member of the Americas Center of Excellence I was collaborating with customers using emerging Microsoft technologies and taking the learning from early customer experiences back to the product teams as well as building out early guidance and offerings for Microsoft Consulting Services. I was a subject matter expert on Windows 8/10 working with the Windows First Wave team in guiding early adopters of Windows.• Participated in pre-sales engagements for customers, assisting in scoping, estimating, and architecting solutions for both cloud, mobile, and desktop solutions. Performed Technical Quality Assurance for projects especially around emerging technologies.• Development lead for SkyWest Airlines to deliver the first electronic aircraft maintenance system approve by the Federal Aviation Administration. The project was initially targeted to Windows 10 and Surface 3 tablets, and during a follow-on phase we re-platformed the App to use Xamarin in support of both Windows 10 and iOS.• As a member of the NFL Surface Sideline Viewing System team, I implemented the custom user interface features including the custom pen interactions and inclement weather mode features.

Member of the Premier Services for Developer team that provided both proactive and reactive consulting assistance to Microsoft customers across many industry segments and technologies.• Technical lead for Charles Schwab during the development of StreetSmart Edge, a WPF based trading system for high value investors. Worked with the WPF product team in mitigating performance issues that had blocked deployment of the software.• Delivered over 50 WPF, Silverlight, Windows 8 XAML, and Windows Phone workshops as a subject matter expert in these technologies. Consulted with multiple customers who had adopted WPF and Silverlight, typically brought in to assist in the most challenging areas of their projects.• Lead developer of the Visual Studio 2010 Team Foundation Server Management Pack for System Center Operations Manager 2007. Lead the full cycle development and delivery of the product from inception to delivery for the Visual Studio Team.

Consultant with multiple teams including the Microsoft Technology Center (MTC), MCS National Services, and the NetVelocity and NetEffect early adopter programs. Collaborated with customers adopting Microsoft technologies, helping them with their first project or a proof-of-concept using an emerging technology.• Lead developer for a .NET based Clinical Management System for diabetes patients. Aided on architecture, development best practices and methodologies, and testing practices, as well as hands-on development of this highly complex award-winning FDA certified solution.• Enterprise architect for a major car rental company developing a new rental counter system. The system included Windows desktop and a .NET Compact Framework client running on custom hardware as an integrated solution using a web service back end. Led customization to the Team Foundation Server deployment processes to support the agile project methodology the project management team implemented.• Team lead for a highly successful proof-of-concept implementation of a .NET based rich client call center application within the financial industry. The success of the proof-of-concept lead to Microsoft Services being awarded a multi-million dollar follow on project to build out the production system.

Leader chartered to drive the adoption of Internet based technologies and to create new network management products in support of the telecommunications industry. Process evangelist driving the introduction of best practices, enhanced team dynamics, and optimal project management practices into the company. • Drove maturity and predictability into the project management and testing processes resulting in a more predictable software delivery schedule. Brought new clarity into the R&D department mission and goals, implemented a new career ladder for software developers, and optimized the team structure and organization to reduce time to market.

Technical leader responsible for data warehousing applications. Served as a consultant to internal special projects involving leading edge technologies. Primary interface with Microsoft Corporation for the evaluation of new technologies and their application into the CFS enterprise architecture.

Led the software development team responsible for developing the DCA telecom billing products. The system we developed was the primary intellectual property that led to the acquisition of the company by WorldCom in 1994.

Led the software maintenance effort for a mission critical satellite based nuclear command and control system in direct support of the US Joint Chiefs of Staff.