My current role is incredibly varied, on a day to day basis I am involved in pre-sales consultation, planning and implementation of cloud and on premises solutions. I am also required to assist in 3rd level fault resolution.While planning new systems I am expected to provide an easy to use functional solution that meets all the customers productivity needs, while taking into consideration security and business continuity requirements.To achieve solutions for clients I leverage features from many technologies which include, Microsoft 365, Azure Active Directory, Microsoft Enterprise Mobility + Security, Microsoft Azure and virtualised server infrastructure.During the consultation and planning proportions of my role I am required to have excellent analytical and communication skills to ascertain the full requirements of the customer, this enables me to provide the most effective solutions.Key Skills: Microsoft 365, Azure Active Directory, Cloud Solutions, Enterprise Mobility + Security, Exchange Server 2000 to 2019, SharePoint Server 2007 to 2019, Microsoft Azure, Windows Server 2000 to 2022, Active Directory, Group Policy, Server Virtualisation (Hyper-V), PowerShell, Disaster Recovery Planning, Security, Windows XP to 11.

My responsibilities included proactive monitoring of the Halifax Plc LAN & WAN, operation of ADSM/TSM WAN Backups and REXX Scripting. Key Skills: Windows NT3.51 - 4 Server, Tivoli Enterprise Management, Tivoli Storage Manager (TSM/ADSM), REXX, Network Administration

In December 1998 I moved to a 2nd / 3rd line support team within First Direct. The team was responsible for client and server builds, 2nd / 3rd level fault resolution for server and client problems, in addition to all network administrative tasks.Key Skills: Hardware (Server), Windows NT4 Server, Novell 3.1, IBM OS/2 Server, Lotus Domino Server, Compaq Insight Manager, NetOP, Seagate Backup Exec, Lotus Notes Client, Microsoft Office 97 to 2000.

Working within a team, I was responsible for the maintenance of all desktop, laptop and peripherals within The Halifax PLC.Key Skills: Hardware (desktop and server), Printer Maintenance, DOS 3.3 to 6.22, Windows 3.11 to 98, Windows NT3.51 to 4.0, Microsoft Exchange, Microsoft Outlook, Microsoft Office 4.3 to 97, Attachmate (Mainframe Client), Lotus Notes.