•Managed business and estimate residential and commercial projects that resulted in cost effective and quality workmanship.•Plan, direct, and coordinate a wide variety of construction projects, including the building of a wide range of types of residential, and commercial construction•Direct and monitor the progress of construction activities, from foundation, forming to completion•Worked and coordinated with internal/external contractors, to ensure business objectives were met.•Coordinated with independent contractors and shipping companies to ensure that materials were delivered in a timely manner to jobsites.•Provide superior customer service in order to increase clientele and long-term relationships with loyal customer base•Ensure a positive work environment in order to increase both employee and customer satisfaction

•Worked with members to determine their individual needs and then suggest the most appropriate products and service offerings in addition to originating, approving and fulfilling products in compliance with all Bank and regulatory requirements•Provide outstanding customer service in an inbound/outbound call center, while ensuring that every member was valued•Achieved highest level of service in a busy, professional atmosphere•Ensured customer satisfaction by fostering friendly atmosphere for customers while processing and closing auto, motorcycle, and personal loan applications•Earned a top three spot•Consistently top performer.