Lee Richards Email and Phone Number

* Manage and coach the regional Partner Services support team* Implement and manage sales tools* Set KPIs and provide business intelligence to the North American Region* Coordinate and support cross team projects and experiments

* Responsible for managing market coordinators in sales support roles, providing direction and leadership in a dynamic and fast paced sales environment. * Develop and maximize efficiency of internal tools and processes to enable sales team to complete assigned goals. * Manage multiple complex projects involving internal and external stakeholders. Keeping projects within expected time frames and delivering desired results.* Oversee and Administer Salesforce.com integration and adoption, managing the needs of end users and coordination sprints of IT development support. * Train sales team on effective usage, best practices and custom enhancements of advanced Salesforce.com deployment.

* Responsible for managing account relationships with hotel connectivity providers in order to increase member participation and maximize revenue and bookings. * Negotiated distribution, technology and sales contracts with distribution and hotel partners.* PM business side of project implementation with connectivity partners to integrate their distribution platforms with priceline's booking engine.* Create, develop and implement sales campaigns to increase adoption of priceline's distribution programs from hotel partners.* Manage multiple complex projects involving internal and external stakeholders. Keeping projects within expected time frames and delivering desired results.* Oversee and Administer Salesforce.com integration and adoption, managing the coordination of IT and Sales team efforts. * Train sales team on effective usage, best practices and custom enhancements of Salesforce.com.* Lead Promotional Rate Team, collaborating on solicitation strategies to ensure priceline remains competitive and has strong content available for customers.* Represent priceline.com as a brand ambassador at partner and industry events, taking part in industry discussion panels.

* Manage relationships with geographically assigned hotels, in CA, AZ, CO, NV, UT* Maximize revenue and bookings, through relationship management and opportunity analysis of market pricing and occupancy levels.* Solicit prospect hotels to participate in priceline's unique revenue generating distribution programs.* Conduct onsite visits with partner hotels and educate them on program benefits and pricing strategies to reach booking goals.

* Maintained relationships with airline accounts to secure tactical pricing for on and offline sales.* Creation of campaigns aimed at driving sales team focus to preferred airline partners.* Negotiating marketing and sales agreements with airline partners that rewarded company for increasing volumes of ticket sales.

* Lead a sales team offering communication solutions to business partners.* Solicit business leads for account and product upgrades and acquisition of new business.* Develop and train associates in telesales and email marketing.

* Accepted to International Student Summer program.* Trained in lifesaving and CPR techniques to guard over guests at Typhoon Lagoon Water Park.* Graduated from Disney University guest experience training.