Lee Rush Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

This role included evaluating and certifying customer Point of Sale (POS) and PaymentManagement System (PMS) applications to the Elavon gateway and acquiring hosts . This roleenabled me to cultivate skills on managing multiple projects and deadlines.Beyond the typical responsibilities of certification, this role also allowed me to expand my leadership abilities in a team setting. I had the chance to lead a talented group, harmonizing our efforts to meet project objectives and timelines. This role sharpened my leadership skills, as I encouraged collaboration, navigated challenges with a strategic approach, and maintained open and effective communication. My focus was on fostering a positive and productive team environment, where everyone's contributions were valued and pivotal to our collective success.

Knoxville, Tennessee, United States

This role included evaluating and certifying customer Point of Sale (POS) and PaymentManagement System (PMS) applications to the Elavon gateway and acquiring hosts . This roleenabled me to cultivate skills on managing multiple projects and deadlines.

Knoxville, Tennessee, United States

This role allowed me to ensure customer service representatives are interacting with ourcustomers in efficient and empathic ways while using our best practices. This role provided meexperience in working with management teams on resolutions. I was also part of the customerservice training program where I would help lead presentations for a group setting.

Knoxville, Tennessee, United States

My responsibilities were to provide exceptional customer service both on the phone and throughemail, diagnosing and resolving complex issues or escalating the issue through the properchannels, as well as resolving issues with hardware, software, and peripheral drivers. In my role, Iassisted our escalation teams to resolve escalated issues.

Knoxville, Tennessee, United States

As a Voice Authorization rep, I was responsible for providing merchants with approval codesgiven by the ARU system, assisting with basic terminal and funding inquiries, and handlingrequests regarding specific transaction details and batch settlements.

- Developed Custom Management Programs: Created tailor-made management software for clients, optimizing workflow efficiency and integrating various business processes.- Financial Scripts for Stock Trading: Built and deployed financial algorithms for stock price analysis, purchases, and sales, leveraging Python, yFinance, and other financial libraries.-Custom Applications: Designed and implemented bespoke applications to meet unique client requirements, ensuring robust functionality and user-friendly interfaces.- Delivery App for the Hemp Industry: Currently developing a delivery app for a client in the hemp industry, focusing on streamlining logistics and enhancing user experience.