 Contact and interview prospective customers registered onto Sales Force by outbound calls. Understand the IT infrastructure of the prospective customers from a call conversation. Discover sales leads by leading the conversation following a call flow. Update all call logs in the system.  Create sales opportunities for key account managers at RH.  Arrange a sales meeting between the account managers and the prospective customers.  Report KPI figures to the line manager.  Follow up on all MQLs received by the marketing department at RH.  Hold an account development strategy meeting with the account managers of RH.  Support all campaigns by sending an invitation email to all prospective customers.

 Answering administrative questions by email and phone.  Receive orders and process them with the Korean OEM factory. Check shipping or delivery schedules with a logistics manager at the warehouse of the Korean OEM factory.  Update and inform customers of shipping schedules.  Get information on regular shipping request schedules from the customer ERP.  Set shipping plans accordingly with the information obtained from ERP.  Handle all shipping documents and affairs while orders are transported.  Solve urgent shipping requests by negotiating with the Korean OEM factory.  Assist the Korean OEM factory in managing stock consignment to a bonded warehouse of a key customer.  Educate the logistics manager of the Korean OEM factory to make sure all shipping protocols are by new policies designed by key customers. Visit logistics managers at key customers to deal with quality discrepancy issues.  Coordinate re-work management with the logistics manager at the Korean OEM factory.  Report sales figures to set out a yearly budget for the accounting department. Coordinate in determining and negotiating packaging specifications and stock-taking with a customer. Assist the Korean OEM factory in addressing rejected deliveries out of the bonded warehouse caused by the discrepancy with pre-determined packaging specifications.

 Receive an RFQ with technical drawings of silicone parts.  Input RFQ to the internal quote team so that they can come up with internal costs.  Optimize internal costing and external pricing to customers.  Negotiate offers including technical specifications and trading terms and conditions with customers to win a project.  Administrating a project kick-off with the in-company customer service department.  Negotiate and administrate all technical inquiries and engineering changes in the prototype development process and the serial production process.  Follow up all urgent prototype and serial order shipping requests with the in-company engineering and production team. Administrate a serial order process with the customer service department.  Schedule a partial shipping plan on grounds of customer expectations. Visit and build a strong relationship with key customers to expand sales revenue regularly.  Initiate a business proposition to attract attention from new customers.  Analyze and report sales figures and market trends to the headquarters in Switzerland.  Coordinate participation in relevant exhibitions.  Negotiate annual cost reduction requests with the headquarters and the customers.

• Initiate contacts and communicate with CAD designers or line maintenance engineers to obtain decision-makers.• Establish channel sales networks to grow sales turnover.• Negotiate prices and technical specifications of products with the procure department and engineering department of dedicated automatic machine builders. • Showcase the products to attract new local customers.• Assist in computing all technical defaults and factors in the stage of technical study leading to the right specification selection to meet customer requirements.• Communicate with the logistics of the headquarters to monitor the shipping process. • Publish an ordering forecast to stabilize supply so as not to affect the customer operation.• Manage a strong business relationship to win serial orders. • Get engaged in importing and clearing customs at times.