Collaborate with Sales Managers to enhance branch sales performance. Lead the Customer Service Manager,administrators, warehouse staff, Route Sales and Service professionals to maximize revenues and client satisfaction. Maximize branch profitability through sales volume, margin attainment, and cost controls. Protect branch business through excellent customer service, manage pricing across all lines of business.Manage customer service and response time through Customer Retention Management system.Ensure branch Environmental, Health and Safety (EHS) Compliance as well as hire, train and develop all branch employees.

Responsible for meeting all customer expectations regarding service and sales delivery in all accounts. Focus the Sales & Service Representatives on daily targets while functioning within all DOT / EPA / State / Local regulations in addition to all Safety-Kleen policies and procedures. Responsible for Sales & Service Representatives development and training.

Develop, maintain and grow On Premise and CDC account volume and gross profit within an assigned territory. Responsible for account development and retention, new account acquisition and customer support within confined geography. Support contract renewal negotiations as requested, generating IRR analysis, develop customer relationships and review business results with customers. Alter distribution, frequency and order taking procedures, to better meet the customers needs.

Responsible for calling on customers at all designated cold drink accounts with specified frequencies. Dedicated focus on vertical growth of existing accounts. Selling in new brands, packages, equipment and promotions according to strategic direction. Assuring account and customer standards are met; including proper POS is executed and proper maintenance of company assets.

Responsible for supporting the Market Unit large store teams within an assigned geography to ensure that merchandising goals for customer service are met and sales initiatives executed. Accountability for performance to plan on merchandising efficiencies, OPEX control and budgets. Serve as the Market Unit Merchandise representative for National and Regional merchandising initiatives and implementations. Support Merchandising team related to career development initiatives. Responsible for partnering with Talent Acquisition to attract and select talent while maintaining appropriate staffing levels.

Primary Coca-Cola contact between the large store managers or store owners and responsible for the customer relationships along with increasing business by selling and ordering products within existing customer base. In connection with sales call, maintain appropriate inventory levels, maintain company assets and point of sale, and ensure account meets Company merchandising standards while determining stores' product needs.

Manage a group of unionized employees, including selection and hiring, job assignments, performance evaluation, supervision, training and professional development, attendance, and discipline. Ensuring the implementation of the Quality Assurance system and tools while contributing to the continuous improvement of service. Communicating information from the company including policies, practices, regulations, procedures and programs.