Lee Suet Hung Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

• Strong teamwork among crew members• Followed company regulations and rules to promote safe environment for travellers and employees.• Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.• Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.• Maintain effective communication skill and listening skill.• Have strong patience… Show more • Strong teamwork among crew members• Followed company regulations and rules to promote safe environment for travellers and employees.• Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.• Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.• Maintain effective communication skill and listening skill.• Have strong patience and able to work under pressure.• Understand cultures sensitivity to provide effective customer service for each passenger• Ability to remain calm in stressful situation and have strong problem-solving skill.• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly. Show less

Shah Alam, Selangor, Malaysia

• Mainly handle export customer.Customer background such as Air-conditioning, Glove and others. • Handle customer from booking to billing.• Knowledge on booking carrier for customer.• Teamwork with counterpart agent regarding new shipment in order for them to prepare import document.• Duty to check with customer regarding appointed custom broker and haulage.• Experienced in arranging haulage like arrange empty container to shipper forloading and monitor CY opening… Show more • Mainly handle export customer.Customer background such as Air-conditioning, Glove and others. • Handle customer from booking to billing.• Knowledge on booking carrier for customer.• Teamwork with counterpart agent regarding new shipment in order for them to prepare import document.• Duty to check with customer regarding appointed custom broker and haulage.• Experienced in arranging haulage like arrange empty container to shipper forloading and monitor CY opening and closing tightly to avoid any demurrage and detention.• Experienced in submitting VGM in the port system and apply for custom clearance.• Knowledge in creating K2 draft accurately and proceed with draft BL after customer confirmed• Proceed with billing according to the shipment term.• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues Show less

Klang, Selangor, Malaysia

• Mainly handle import customers.• Experienced in booking shipment with liner according to customer confirmation.• Knowledge on handling delivery and communicate effectively with haulage team for delivery goods.• Knowledge on submitting K4 manifest through system with completed document.• Proceed with billing for customer after delivery and creation of PO for liner's invoice.• Customer background such as Tyre, instant noodle and others.• Other than that, handle internal… Show more • Mainly handle import customers.• Experienced in booking shipment with liner according to customer confirmation.• Knowledge on handling delivery and communicate effectively with haulage team for delivery goods.• Knowledge on submitting K4 manifest through system with completed document.• Proceed with billing for customer after delivery and creation of PO for liner's invoice.• Customer background such as Tyre, instant noodle and others.• Other than that, handle internal export shipment such as creating SO of forwarding charges and VGM for customer.• Experienced in handling Maqis invoice where PO and SO need to be issued.• Experienced in compiling report to superior such as Accrual PO, Accrual S0 and customer's report Show less

Klang, Selangor, Malaysia

• Mainly Customer Service for engineer.• Knowledge in using SAP S4 Hana. • Required to open order, order parts, create quotation and issue invoice for customer• Communicate effectively with colleagues and customer• Knowledge in arranging parts delivery and technician for service crane• Experienced in compiling report to superior.• Able to handle good housekeeping neatly in order to refer back. • Experienced in recording technician working hour in order to upload to… Show more • Mainly Customer Service for engineer.• Knowledge in using SAP S4 Hana. • Required to open order, order parts, create quotation and issue invoice for customer• Communicate effectively with colleagues and customer• Knowledge in arranging parts delivery and technician for service crane• Experienced in compiling report to superior.• Able to handle good housekeeping neatly in order to refer back. • Experienced in recording technician working hour in order to upload to SAP S4 daily to keep track their working hour and overtime. Show less