- Developing successful board and card games.- Fulfilling project management practices to see each project through to completion.- Social media marketing and management to promote campaigns- Working with manufacturers to achieve prototypes and end product

Project Managemento Leading projects for upgrading software and tools throughout the businesso Interim Project Lead on major integration project working with the US contingent o Following Project management practices to see project through to completiono Communicating with stakeholders to ensure project meets deadlineso RIO ManagementSupporto Supporting Open Plan Professional software with user issues.o Developing relationships with users to ensure communication is strong and clear.o Creating processes for new users to ensure user accounts are easy to audit.o Quarterly user reviews to ensure users who no longer require access have access removed to ensure security is at the highest standardo Administration of Active Directory Trainingo Delivered certified Project Management training virtually and in persono Delivered Boeing Specific Project Management training in person. Softwareo Advanced use of software including, MS Office, VBA, SQL, Open Plan Professional, Cobra, Milestones Professional, MS Project.

• Using Power platform to automate processes and create reports for stakeholders• Use of K2 and nintex to provide automation solutions.• Writing SQL queries and using the data for reporting purposes• Using Postman API to query and add data to systems via API POST/GET calls.• Use of Javascript, JSON And XML to assist with queries and solutions.• Implement and lead change initiatives• Improve existing processes• Provide documentation and changelogs for new processes implemented• Handling mass data and interpreting it to needs. • Microsoft Sharepoint• Microsoft Office

• Providing support for Trax including logging bugs and modifications andimplementing fixes• Process Improvement• Project Management• Being highly skilled in VBA, Oracle SQL, Microsoft Office, Power BI, Nintex, ServiceNow• Coordinating with departments to ensure best result is achieved • Delivering comprehensive reports

• Use of SabreSonic & Salesforce• Corresponding professionally with customers

• Using GDS Systems Navataire, Amadeus and Sabresonic• Dealing with customer queries

• System support• Comprehensive Reports• Create programs in Excel and Visual basic to enhance processes.

• Dealing with Motor and Home insurance claims.• Liaising with other departments• Contacting customers via email and telephone.

• Comprehensive Reports• Process improvements• Using Microsoft suite and Visual basic to create programs to assist in improving processes.• Deliver training on new processes to teams.• Train new members of staff.

• Microsoft Office• System Support• Comprehensive reports

• Process Improvements• System development and support• Testing and development.• IT Training.

• Receiving calls from customers regarding technical issues surrounding internet connection.• Trouble shooting connection issues.• liaising with internal and external departments to assist in support customer as required.