Lee Thomas Email & Phone Number

London, Gb

London, Gb

Lead the delivery of 3 key strategic Programmes delivering transformational change on time within tight timescales, within budget enabling multi £m benefits to be achieved - Claims Transformation - implementing the first UK Guidewire Cloud solution alongside Azure data warehouse and analytics platform across Commercial and Personal Lines. 5 major releases delivered on time and budget. Led multi-vendor on shore & offshore team of c.400ftes including contract negotiation and Board approval Mainframe migration of 30+ year complex mainframe to IBM z cloud within 6 month timeframe enabling benefits case to be achieved and no business disruption ITO Transformation- migration of over 500 Ftes of outsourced AD, AM, Test & Data services from Accenture and LTI to Wipro over 6 month period including contract negotiation to enable multi million cost saving to be achieved

Bromley, Kent, Gb

Direct Line & Churchill Insurance2016 -2019 – Head of Application DevelopmentTransformation of a c.100 FTE AM / AD team to an outsourced AM team and Assured outsourced AD team, restructuring team and establishing new roles, consulting with team to deliver a headcount reduction of 60FTEs, negotiating 2 outcome-based contractors with SI Partners delivery net c.£2m p.a cost savings. Accountable for the successful delivery of £70M+ AD change across 150 applications. Increased team externally collated satisfaction score from 10% to 76% in 2 years 2015 – 2016 – IT Programme Director – DLG Legal Services Separation & MigrationUrgent transition Programme to separate DLG Legal Services from outsourced supplier due to supplier going into liquidation including negotiating a 6-month TSA, separating applications / data, establish & migrating data to a new Azure cloud hosted solution, install new network and telephony solutions and selecting and migrating to a new BPO supplier in South Africa 2014 - 2015 – IT Programme Manager - Best for Customer Programme.£150m+ Transformation Programme to enable DLG to become Digital focused and Data driven through the development of a multi channel platform including Guidewire Policy, Billing & Claims to enable fast to market delivery of new products and propositions to meet customer needs with the aim of transforming the Insurance industry. Responsible for the configuration, integration and delivery of 16 new technology platforms, leading a 300+ multi disciplined delivery team of internal and external multi vendor resources onshore and offshore. Key platforms implementing include full Guidewire v8 Insurance suite including Digital portal, Salesforce.com, Smart Comms Document Management, Mulesoft ESB, Towers Watson Radar Pricing Engine, Teradata and Infomatica Data Warehouse

Bromley, Kent, Gb

Led a team of 150 programme and project managers, BAs and developers accountable for the delivery of the Personal Lines project portfolio (c.£70m p.a.) and application maintenance of live platforms. Member of the Personal Lines Exco representing CIO supporting the development of future strategic investment programmes and prioritisation of projects and reporting of progress

Bromley, Kent, Gb

2009 – 2012 - IT Programme Manager - Claims Transformation Programme The largest Claims Transformation in Europe - Responsible for the business case development and approval (c. £100m requiring CEO approval, Programme establishment (recruiting a cross functional team of c.200FTEs including delivery of a 3rd party package solution (Guidewire Claimcenter) along with Image technology, Thunderhead Document Management Platform and many (c.60) integrations to legacy and external systems. Solution along with a new target operating model successfully rolled out to c.4000 claims handlers delivering £200m+ benefits 2001 – 2009 – Programme Manager – key achievementsManaged the Due Diligence activity for the sale of RBS Insurance (Xenon) included being the key day to day rep coordinating activity between External Advisors, Group Corporate Finance and the Exec as well as managing a team of SMEs responsible for answering requests for information, culminating in the establishment of a Data Room containing c.5000 documents. Other key activity included negotiation of a Transitional Services Agreement between Insurance and Group, setting up & attending various Management presentations with potential purchasers and establishment of preferred approach and plans to undertake separation activitiesProgramme Manager responsible for selecting and implementing a new rating engine package and Geospatial analytic tool into the Commercial Division. Responsible for the programme scoping, supplier selection, business case approval and driving delivery of the 6 work streams within the programme reporting progress to the ExecClaim System replacement package evaluation and supplier selection process requiring senior Exec buy in and reference site visits. Presentation to MIB on lessons learnt Development of a project management methodology and framework for all RBS Insurance change managers and subsequently playing a key role in the development of the Group Project Management Framework

Gogarburn, Gb