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A high calibre Programme Director and Change Leader with over 30 years experience in the Financial Services Industry (Banking and Insurance) with an outstanding track record over the last 20 years of delivering high profile, complex multi disciplined programmes for the UKs largest Insurers. Enthusiastic, confident and motivated with a can-do attitude and a passion for shaping and delivering strategic change across organisations by creating high performing teams and working collaboratively with C-level executives and business colleagues to deliver strategic value.With a vast amount of experience at delivering transformational change as well as ‘Turn Around’ situations through leading, developing and motivating teams to deliver expected business outcomes.Key Skills and Experience:- Strong people leader, experienced at creating and leading large (300+) teams both programme, change and operational – change teams, application delivery and application maintenance teams- Over 20 years’ experience delivering multi million (£100m+ cost / benefit) large scale IT enabled programmes to exacting time, cost and quality parameters, requiring co-ordination of multi stakeholders across many business units- Go to ‘Turn around’ leader, vast experience of transforming failing Programmes and underperforming teams- Experienced in leading the delivery of IT software solutions including multiple Guidewire suite implementations including the first UK implementation of Guidewire Cloud, Azure Data and Analytic solutions, Saleforce.com, Teradata and Infomatica Data warehouse solutions, Smart Comms Document Management Solutions - Full project management and system development lifecycle knowledge including a range of methodologies – MSP, Prince 2, SAFe Angilist qualified, Agile, WaterfallEstablishment, recruitment and management of offshore and onshore multi disciplined Programme teams- Mainframe Migration- Programme Managed the Due Diligence of the potential sale of the Insurance business- Played significant role in 2 successful high-profile business integrations- Regulatory projects including GDPR, FSA ICOB compliance and Solvency II- Led the delivery of several vendor system package evaluations and selections- Strong stakeholder management skills at C-suite level- Strong strategic thinker with good awareness of business drivers- Track record of developing innovative solutions to resolve business problems
Rsa
View- Website:
- rsagroup.ca
- Company phone:
- 00971800 772
- Company email:
- rsadirect@ae.rsagroup.com
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Programme DirectorRsa Sep 2019 - PresentLondon, GbLead the delivery of 3 key strategic Programmes delivering transformational change on time within tight timescales, within budget enabling multi £m benefits to be achieved - Claims Transformation - implementing the first UK Guidewire Cloud solution alongside Azure data warehouse and analytics platform across Commercial and Personal Lines. 5 major releases delivered on time and budget. Led multi-vendor on shore & offshore team of c.400ftes including contract negotiation and Board approval Mainframe migration of 30+ year complex mainframe to IBM z cloud within 6 month timeframe enabling benefits case to be achieved and no business disruption ITO Transformation- migration of over 500 Ftes of outsourced AD, AM, Test & Data services from Accenture and LTI to Wipro over 6 month period including contract negotiation to enable multi million cost saving to be achieved
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Senior Programme Manager / Programme Director, Head Of DevelopmentDirect Line Group Jan 2014 - Jul 2019Bromley, Kent, GbDirect Line & Churchill Insurance2016 -2019 – Head of Application DevelopmentTransformation of a c.100 FTE AM / AD team to an outsourced AM team and Assured outsourced AD team, restructuring team and establishing new roles, consulting with team to deliver a headcount reduction of 60FTEs, negotiating 2 outcome-based contractors with SI Partners delivery net c.£2m p.a cost savings. Accountable for the successful delivery of £70M+ AD change across 150 applications. Increased team externally collated satisfaction score from 10% to 76% in 2 years 2015 – 2016 – IT Programme Director – DLG Legal Services Separation & MigrationUrgent transition Programme to separate DLG Legal Services from outsourced supplier due to supplier going into liquidation including negotiating a 6-month TSA, separating applications / data, establish & migrating data to a new Azure cloud hosted solution, install new network and telephony solutions and selecting and migrating to a new BPO supplier in South Africa 2014 - 2015 – IT Programme Manager - Best for Customer Programme.£150m+ Transformation Programme to enable DLG to become Digital focused and Data driven through the development of a multi channel platform including Guidewire Policy, Billing & Claims to enable fast to market delivery of new products and propositions to meet customer needs with the aim of transforming the Insurance industry. Responsible for the configuration, integration and delivery of 16 new technology platforms, leading a 300+ multi disciplined delivery team of internal and external multi vendor resources onshore and offshore. Key platforms implementing include full Guidewire v8 Insurance suite including Digital portal, Salesforce.com, Smart Comms Document Management, Mulesoft ESB, Towers Watson Radar Pricing Engine, Teradata and Infomatica Data Warehouse -
Head Of Personal Lines Change TeamDirect Line Group Jan 2012 - Dec 2013Bromley, Kent, GbLed a team of 150 programme and project managers, BAs and developers accountable for the delivery of the Personal Lines project portfolio (c.£70m p.a.) and application maintenance of live platforms. Member of the Personal Lines Exco representing CIO supporting the development of future strategic investment programmes and prioritisation of projects and reporting of progress
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Programme ManagerRbs Insurance 2003 - 2011Bromley, Kent, Gb2009 – 2012 - IT Programme Manager - Claims Transformation Programme The largest Claims Transformation in Europe - Responsible for the business case development and approval (c. £100m requiring CEO approval, Programme establishment (recruiting a cross functional team of c.200FTEs including delivery of a 3rd party package solution (Guidewire Claimcenter) along with Image technology, Thunderhead Document Management Platform and many (c.60) integrations to legacy and external systems. Solution along with a new target operating model successfully rolled out to c.4000 claims handlers delivering £200m+ benefits 2001 – 2009 – Programme Manager – key achievementsManaged the Due Diligence activity for the sale of RBS Insurance (Xenon) included being the key day to day rep coordinating activity between External Advisors, Group Corporate Finance and the Exec as well as managing a team of SMEs responsible for answering requests for information, culminating in the establishment of a Data Room containing c.5000 documents. Other key activity included negotiation of a Transitional Services Agreement between Insurance and Group, setting up & attending various Management presentations with potential purchasers and establishment of preferred approach and plans to undertake separation activitiesProgramme Manager responsible for selecting and implementing a new rating engine package and Geospatial analytic tool into the Commercial Division. Responsible for the programme scoping, supplier selection, business case approval and driving delivery of the 6 work streams within the programme reporting progress to the ExecClaim System replacement package evaluation and supplier selection process requiring senior Exec buy in and reference site visits. Presentation to MIB on lessons learnt Development of a project management methodology and framework for all RBS Insurance change managers and subsequently playing a key role in the development of the Group Project Management Framework
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Programme ManagerRoyal Bank Of Scotland Jan 1999 - Aug 2001Gogarburn, Gb
Lee Thomas Skills
Frequently Asked Questions about Lee Thomas
What company does Lee Thomas work for?
Lee Thomas works for Rsa
What is Lee Thomas's role at the current company?
Lee Thomas's current role is Programme Director & Change Leader.
What is Lee Thomas's email address?
Lee Thomas's email address is le****@****sky.com
What skills is Lee Thomas known for?
Lee Thomas has skills like Programme Delivery, Stakeholder Management, Change Management, Business Transformation, Project Delivery, Pmo, Strategy, Project Governance, Prince2, Risk Management, Project Portfolio Management, Outsourcing.
Who are Lee Thomas's colleagues?
Lee Thomas's colleagues are Manon Toupin, Georgina Farrell, Fcipd, Johanne Rivest, Prasanna Venkatesh Muthukrishnan, Jean-Philippe Mailhot, Wendy Collins, Nigel Carpenter.
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