Responsibilities - Make outbound calls following up on leads left of the system for limousines, wedding cars and self drive car hire. - Pick up in coming calls. - Contact companies for best prices, adding additional broker fees them applying sales techniques to attempt to book customers in. - Complete booking forms ensuring 100% of data entry was correct. - Take card payments.

Skills & Roles - Motivated and Inspiring- Excellent social and oral communication skills-Believes in the company missionMonitors the floor-Makes certain employees stay on task and meet goals-Tracks goal attainmentEffectively accomplishes objectives-Ensures compliance with all Occupational and Health safety standards-Identifies problem areas and makes suggestions to management-Implements corrective procedures for issues Extra Responsibilities - Openeing and closing the store, cashing up tills and locking store safe ensuring no descrpencies - Authroising large refunds- Conference calls with other store managers and regional manager - Dealing with difficult and aggressive customers

- Assisting customers in the selection and purchase of items.- Processing cash and credit card transactions accurately & efficiently.- Keeping merchandise orderly and neat in appearance- Handling customers complaints in a professional and diplomatic way.- Promoting the shop and its products at every opportunity.- Giving expert advice to customers regarding products