Lee Van Lambert Email & Phone Number

California, United States

Sydney, Nsw, Au

Founding member of Atlassian's Technical Solutions Consulting group, with a focus on solutions design for Enterprise customers interested in activating and adopting Atlassian's Cloud based software (Jira, Confluence, Jira Service Management, etc.)

Sydney, Nsw, Au

Sydney, Nsw, Au

Palo Alto, Ca, Us

Client FacingAtlassian Stack* Review the client’s current business processes or implementation, discover pain points, recommend solutions, and deliver those solutions.* Develop technical, governance, and best practice documentation.* Plan, review, and execute upgrades of client Atlassian tool and their associated database and web server platforms.* Build relationships with clients from many different businesses with unique backgrounds, traditions, procedures, processes, and cultures.TrainingNGINX / Atlassian* Deliver fundamental and advanced training sessions to online students.* Deliver onsite training to NGINX users.* Collaborate with NGINX technical writers to improve training material and methods.* Deliver remote and onsite Atlassian Tool trainings to new and experienced users.Internal Responsibilities* Work with the Sales team to translate a potential lead’s requirements in to technical services ServiceRocket provides, and document them in a Statement of Work.* Customize and provide live demonstrations of Atlassian tools to potential customers.* Propose and deliver improvements to client demonstration process by migrating the demonstration tools to AWS.* Collaborate with team members to discuss and implement improvements to internal processes.

Technical skill in dealing with computer and technology related customer service needsTechnical skill in diagnosing and repairing customer hardwareProven ability to handle inventory control of products in total value in excess of $500,000High attention to detail and exemplary communication skills requiredUpdated inventory softwareConsulted with management about potential partners and store goalsOversaw all individual teams of student employeesTrain and provide guidance to new hires

DJ events with up to 2000 attendees.Setup live sound and lighting systems with estimated value of $10,000.Promoted the company around campus and at local events.