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Goal driven professional with 20 years of progressive HR experience in two “Fortune 50” companies where I have consistently developed leaders and led my teams to exceed goals and deliver results that rank us in the top of our peer grouping. Visionary and collaborative leader with experience developing and implementing campus recruiting strategies, handling employee relations concerns, and driving training and development initiatives across multiple levels of the organization. Global thinker with experience managing direct reports and budgets, working in a fast pace environment, and influencing without authority to move business objectives forward.
Custom Key Consulting
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Co-OwnerCustom Key Consulting Jul 2024 - PresentCincinnati, Ohio, United StatesHelping businesses unlock their potential by giving them the freedom to work on the things they love while they partner with us to unlock the areas that need assistance. Specializing in social media services, content writing, business coaching, and custom website builds.
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Hr Leader For Ops Eng; Start-Up; Air Builds; Engineering, Planning & Analytics, And Program MngmtAmazon Feb 2020 - Jul 2024 -
Global Launch And Learning Leader- Alternative Workforce Supplier ProgramAmazon Oct 2018 - Feb 2020-Led strategy development, planning, resource creation, and program launch of a new All Abilities hiring initiative to incorporate disability hiring into our staffing organization's local community engagement strategies -Drove awareness, training, and adoption of the new staffing initiative through org and regional leaders that resulted in 294 individuals completing the newly created training curriculum in less than 90 days (August-October 2019)-Led launch of original supported employment program into 2 new business lines (Fulfillment Centers and Customer Service) and expansion outside of US (Canada) by creating new learning resources and working with key internal stakeholders and external supplier partners-Expanded number of sites participating in the supported employment program by 37% in 2019 by launching 19 new sites-Owned development, design, and execution of the launch phase of AWSP at new sites-Developed all training strategies, platforms, and resources to equip our suppliers and internal partners with the tools to source, train, and support talent successfully -Led the creation of 2 internal online training modules, 1 external supplier online training module, internal and external SOP manuals, and 7 business line specific manuals with over 202 individuals completing the internal online training modules in 2019 -Standardized program's launch process by developing internal stakeholder and external supplier launch roadmaps and readiness tracking mechanisms-Created strong internal and external community supplier partnerships -
Sr. Hr Program Manager - Amazon AirAmazon Mar 2017 - Oct 2018Erlanger, Kentucky•Sr. HR Program Manager supporting the start-up of Amazon’s Air Operations, a new business venture for Amazon in an unknown industry•Serving in two roles as the HR Leader for Amazon’s Air Hub of the North American Air Operations Network and the HR leader for our Amazon Air Aviation Ops Division•Supporting Senior Leaders and leading all HR initiatives and projects for our Air Hub operations•Leading multiple strategic projects for future Hub HR initiatives •Tactfully navigating complexities of operations being performed by a third party in their facility, with known plan to transition workforce to Amazon in 2 years •Collaborating with third party leadership/partners on cultural differences to partner/meet Amazon's high standards•Supporting design and build out plans and strategies for our own future Amazon facility -
Hr Manager- Labor Analytics & Site SelectionAmazon Sep 2016 - Mar 2017• Promoted to special assignment supporting North American Operations senior leaders in site selection for future locations • Collaborate with key partners across multiple business functions including Real Estate, Internal and External Staffing, Employee Relations/Legal, Government Affairs, Finance, etc.• Analyze labor market data for identified potential site locations • Connect with critical public sector partners to gain additional labor market insight needed for decisions• Present senior leaders with HR recommendation for each potential site, defend position, and educate others on market conditions that would impact long term success of location
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Hr ManagerAmazon Jul 2014 - Sep 2016• Human Resources Leader supporting over 1000 full-time employees and up to 600 temporary employees. In this role I am responsible for the leadership and development of 3 HR Business Partners and 3 HR Assistants • Supported onboarding of new Global VP of HR, Director of HR for India, and Director of HR for Mexico• Led HR team through on-boarding of 2 new HR Business Partners and 2 new HR Assistants while transferring one of my tenured HR Business Partners to another building to support their staffing need• Promoted an HR Business Partner to Sr. HR Business Partner and an HR Assistant to HR Business Partner while also serving as Peer Mentor to other HR Managers throughout 2015 • Led Network level project to determine labor market risk for all of our North American locations along with the development and implementation of a staffing planning tool to all General Managers and HR Managers across North America • Supported Operations in driving development culture which led to 2 Sr Operations Manager to General Manager/Site Leader, 3 Operations Manager to Sr Operations Manager, 4 Area Manager to Operations Manager, 2 Hourly Tier III to Area Manager, and 15 Hourly associate to Tier III Supervisor promotions in 2015 from my building • Handled multiple ER escalations from other locations by gaining trust with their associates, operations leaders, and HR team -
Sr. Hr Business PartnerAmazon May 2013 - Jul 2014• Quickly transitioned from new hire Sr HR Business Partner to leader of HR team covering for HR Manager when he was out supporting other Amazon initiatives• Provided leadership and development to HR team which led to one of the HRBPs being promoted to a Sort Center HR Site Leader role and improved performance from 3 other HR team members• Supported site and site leadership team through General Manager and Sr Ops leadership transitions• Served as HR leader for pilot and ultimate implementation of a daily associate opinion survey initiative• Led building Organizational Leadership Review for all Operations levels• Served as the SME for our Standard Productivity and Standard Quality Performance Reviews • Partnered with our temp staffing agency, Operations teams, Facilities team, and IT team to develop a permanent staffing agency office on the floor area to make the agency more accessible to our temp associates -
Investigations Team LeaderTarget Aug 2009 - May 2013• Led a mobile team focused on internal and external theft and fraud resolution and organized retail crime that supported 79 stores spread throughout Ohio, Kentucky, and Indiana• Leveraged my talent management skills to upgrade the talent on my team and promote 8 members of my team to larger roles within Target• Led my team to finish #1 (of 28) in the company for most closed internals for 2 consecutive years• Received outstanding upward feedback from my reports on my leadership abilities through the company’s opinion survey- total index score 98/100 with 28/30 questions having 100% favorable responses• Led my direct reports to develop a team of Investigative Specialists that was last in the company in results in 2009 to finish #1 (of 28) in the company in 2012 for most recovered dollars• Collaborated with other key leaders to develop and facilitate trainings in multiple markets to impact shortage and further develop the leaders in our stores• Developed partnerships with key state level Emergency Management and Law Enforcement partners -
Regional Hr Business PartnerTarget Mar 2007 - Aug 2009• Led Talent Strategies (Talent Acquisition, Talent Assessment, and Development) for multiple districts and stores to ensure successful on boarding, development, and talent management• Drove talent routines and HR processes throughout my districts to produce top development results in our peer group (50% of store manager promotions in 2007 came from my districts, followed by 5 additional store managers, 2 district managers, and 1 Regional HR manager being produced in 2008)• Led HR teams to 30% reduction in employee hotline calls and 26% reduction in team leader turnover• Co-captained a Leadership Enrichment Training program to help develop future leaders within our Group and graduated 37 participants in 2008 • Served as HR resource to District Managers, Store Managers, HR Managers, and Assistant Managers for 20 stores with a total population of 2800+ team members• Handled all employee relations investigations promptly and delivered lowest case “days open” average in my peer group (8 days vs. company goal of 14)• Helped HR managers in both of my districts exceed expectations with payroll, wage rate, compliance, and overtime measurements to help drive store profitability • Led HR managers through wage survey process to adjust compensation to remain competitive in their markets -
Group Campus RecruiterTarget Feb 2005 - Feb 2007• Created and implemented recruiting strategy for 20+ universities throughout 5 states• Led and supervised all aspects of Target’s internship program for 8 districts spread throughout 5 states• Exceeded all recruiting metrics and led my Group to consistently produce top results for both interns and campus hires in my peer group through effective goal setting and strategy development• Developed and implemented unique campus recruiting programs to build Target’s reputation on campuses and expose students to career and internship opportunities• Developed and leveraged relationships with key internal business owners and external campus partners to deliver results that far exceeded goals (172% to goal in ’05 and 177% to goal in ’06)• Supervised up to 7 campus liaisons that worked on campuses spread throughout 3 states -
Executive Team Leader - Human ResourcesTarget Jun 2002 - Jan 2005• HR Manager responsible for all Staffing, Retention, and Development initiatives for 120+ team members and Guest Service Manager responsible for all Front Lanes, Service desk, and Food Avenue initiatives • Served as a District Trainer and facilitated multiple training courses for other executive peers, led new hire orientations for new peers, and conducted on the job technical trainings• Served on the District Assessment Team for 2 years- assessed performance of peers, gave appropriate feedback, conducted on the spot training, and followed up to ensure enhanced performance• Led my guest service teams to win multiple district contests for key initiatives • Developed and mentored 3 direct reports through promotions • Served as District Employee Relations contact and resolved conflicts between team members and managers at other stores• Held additional District and Group Level responsibilities such as training peers, facilitating district level leadership courses, campus recruiting, and serving as employee relations contact -
Director Of Northern Kentucky Leadership InstituteNorthern Kentucky University Jun 2001 - Jun 2002Developed and facilitated leadership programming for students and the community; assisted in the instruction of a leadership and development class; envisioned and implemented marketing campaigns for leadership conferences; presented to groups ranging from 15 to 200 students. -
Sales Representative And Director Of Marketing ResearchSportsprint Promotions, Inc. Mar 2000 - Jun 2001Sold advertising in multiple publications; managed client relationships; led the project coordination for a publication; developed and managed a client database for all sales representatives; trained new employees; and conducted marketing research.
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Product Service RepresentativeFidelity Investments 1999 - 2000Assisted 401K and ESOP plan participants with enrollments and other transactions.
Lee Whitley Skills
Lee Whitley Education Details
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Entrepreneurship -
Marketing -
Psychology -
Tau Kappa Epsilon
Frequently Asked Questions about Lee Whitley
What company does Lee Whitley work for?
Lee Whitley works for Custom Key Consulting
What is Lee Whitley's role at the current company?
Lee Whitley's current role is Business Owner, Consultant, HR Leader.
What is Lee Whitley's email address?
Lee Whitley's email address is lw****@****use.net
What is Lee Whitley's direct phone number?
Lee Whitley's direct phone number is +185999*****
What schools did Lee Whitley attend?
Lee Whitley attended Northern Kentucky University, Northern Kentucky University, University Of Cincinnati, Tau Kappa Epsilon.
What are some of Lee Whitley's interests?
Lee Whitley has interest in Social Services, Education.
What skills is Lee Whitley known for?
Lee Whitley has skills like Employee Relations, Talent Management, Leadership, Talent Acquisition, Training, Retail, Payroll, Leadership Development, Interviews, Recruiting, Succession Planning, Performance Management.
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