Lee Wilkinson

Lee Wilkinson Email and Phone Number

Customer Care Analyst @ Opella
Lee Wilkinson's Location
Greater Brisbane Area, Australia
About Lee Wilkinson

Sales Executive with extensive experience in office administration management and CRM systems. Skills gained through supporting a range of National Business, Key Account and National Sales Manager and professional teams, primarily in the Fast Moving Consumer Goods (FMCG) sector.Friendly and calm, with a strong work ethic, an ability to adapt to different teams and a reputation for being customer focused and having a helpful and willing approach. Committed to delivering outcomes in a timely manner, able to handle pressure and trustworthy when handling sensitive and confidential information.Key Strengths:* Excellent communication and interpersonal skills and ability to develop relationships at all levels* High attention to detail and accuracy to ensure quality outcomes* Strong organisational and time management skills to complete tasks promptly* Strong team player, but also able to work independently to achieve business goals* Flexible with a high level of initiative* Computer Literacy: SAP, Promax, Blueshift, Microsoft Word, Excel, PowerPoint, Outlook, JDA Space Planning, Aztec, Workflow, Commerically Retail, Evolve POS System, Intelex, Wordpress, SharePoint

Lee Wilkinson's Current Company Details
Opella

Opella

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Customer Care Analyst
Lee Wilkinson Work Experience Details
  • Opella
    Customer Care Analyst
    Opella Aug 2022 - Present
    Australia
  • Cardno
    Hseq Administrator
    Cardno Jun 2018 - Aug 2022
    Fortitude Valley, Queensland, Australia
  • Lee Wilkinson
    Sales Executive Office And Administration Managment Sap Systems Integration
    Lee Wilkinson Nov 2017 - Aug 2022
    Brisbane, Australia
    Sales Executive with extensive experience in office administration management and CRM systems. Skills gained through supporting a range of National Business, Key Account and National Sales Manager and professional teams, primarily in the Fast Moving Consumer Goods (FMCG) sector.Friendly and calm, with a strong work ethic, an ability to adapt to different teams and a reputation for being customer focused and having a helpful and willing approach. Committed to delivering outcomes in a timely manner, able to handle pressure and trustworthy when handling sensitive and confidential information.Key Strengths:* Excellent communication and interpersonal skills and ability to develop relationships at all levels* High attention to detail and accuracy to ensure quality outcomes* Strong organisational and time management skills to complete tasks promptly* Strong team player, but also able to work independently to achieve business goals* Flexible with a high level of initiative* Computer Literacy: SAP, Promax, Blueshift, Microsoft Work, Excel, PowerPoint, Outlook, JDA Space Planning, Aztec, Workflow, Commerically Retail, Evolve POS System
  • Sanofi Consumer Healthcare
    Account Executive
    Sanofi Consumer Healthcare Mar 2014 - Nov 2017
    Assisting the National Business Manager in leveraging the performance of the Sanofi portfolio in National/Regional account groups within the pharmacy channel.Key Achievements:* Understanding the consumer and competitor trends* Ensure promotion program is aligned to meet strategic objectives of the business and the customer* Effectively and efficiently analyses data and situations and consider the impact on the broader business* Forecast accuracy* Managing multiple tasks and working with numerous departments within the business* Understand and utilise business systems (SAP, Blueshift, Aztec)* Received multiple awards for ‘Valued Contribution’ to the success of the business in acknowledgement of providing excellent customer service* Acknowledged by External Buyers for responding promptly to their requests and ensuring quality service at all times* 15 years service award* Received a Manager Award for ongoing support as a first aid officer
  • Sanofi Consumer Heatlhcare
    Pricing/Rebates Coordinator
    Sanofi Consumer Heatlhcare Apr 2008 - Mar 2014
    To provide support to the Category Development Manager and Commercial department by administering Promax (promotional pricing management software tool) E1, and Evolve (POS Management). Key Achievements:Successful implementation of SAP global systemSAP Lead and Power User for Sales and DistributionBusiness critical systems maintenance – maintain customer databases for E1/SAP system including Banner Group, BDP and Territory updatesManage the key promotional program Promax to ensure timely and accurate promotional activity and claims processingRecords management for auditing purposesLoad and maintain all promotions for AUS/NZ as per SOP requirementsRebates processingProven ability to handle multiple tasks simultaneouslyTrain and support sales and distribution team members (on going)Discovered new ways to enable promotions to be loaded to meet the needs of the sales team, whilst maintaining high standards, a high level of accuracy and ensure all timelines are met.Rewarded Sanofi’s ‘Outstanding Achievement Award 2013’ for contributing to the successful implementation of SAPLead Award outstanding contribution implementation of SAP within timeframes 2013Believe Award Solidarity with assisting Reception 2013Believe Award Solidarity for Commitment to Health and Safety 2013Believe Award Solidarity working on the SAP project from CFO 2013Believe Award assisting and supporting new Key account Manager 2012Strive Award showing a can do attitude & for over and above effort to support store specific sales initiatives throughout 2010Believe Award performance meeting deadlinesBelieve Award performance, providing business critical support above and beyond normal dutiesBelieve Award solidarity, assisting with the APP conference
  • Sanofi-Aventis Consumer Healthcare
    Trade Marketing Coordinator
    Sanofi-Aventis Consumer Healthcare Apr 2004 - Apr 2008
    Assist the Category Development Manager to implement Trade Marketing strategies and manage the communication between Marketing and Sales departments.Key Achievements:Industry expos coordinate all elements from stand design, promotional items, expo logistics, staffing etc.Trade support provide business support to the field sales team in relation to signage requests, art dept liaisonRetailer communications coordinately monthly promotional materials for retail customers, covering all elements from contact database to artwork management and mailing logisticsCompetitor monitoring manage competitor information database, liaise with sales and marketing teams to ensure timely delivery of intelligenceBusiness critical systems maintenance – maintain customer databases for E1 system, manage the key promotional program Promax to ensure timely and accurate promotional activity and claims processing

Lee Wilkinson Skills

Sap Implementation Pricing Strategy Customer Management Sap Time Management Close Attention To Detail Power User Reliability Jd Edwards Jda Promax Rebates Management Pharmaceutical Sales Key Account Management Sales Sales Operations Marketing Management Sales Effectiveness Product Launch Forecasting Fmcg Marketing Strategy Market Analysis Strategy Pharmaceutical Industry Communication Cross Functional Team Leadership Customer Service Sales And Marketing Change Management Data Analysis Data Entry Aztec Blueshift Sap Sales And Distribution Microsoft Office Microsoft Excel Microsoft Outlook Microsoft Powerpoint Microsoft Word Data Migration Sales Promotion Development Of Promotional Materials Promotional Analysis Trade Promotions Customer Support Sales Presentations Key Account Relationship Building Key Account

Frequently Asked Questions about Lee Wilkinson

What company does Lee Wilkinson work for?

Lee Wilkinson works for Opella

What is Lee Wilkinson's role at the current company?

Lee Wilkinson's current role is Customer Care Analyst.

What skills is Lee Wilkinson known for?

Lee Wilkinson has skills like Sap Implementation, Pricing Strategy, Customer Management, Sap, Time Management, Close Attention To Detail, Power User, Reliability, Jd Edwards, Jda, Promax, Rebates.

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