Lee Wright Email & Phone Number

Gretton, Gb

Corby, Northamptonshire

• Working remotely out of the Bristol Service Centre, I support OEM's, Panel Builders and End Customers across the Bristol, Coventry and Southampton area.•Day to day tasks include liasing confidently with existing and new customers, over the phone and email via our Branch inbox.• I Provide support and servicing skills for all of my customers and use my good communications skills to deal with all aspects of orders and enquiries.• Using CRM/Eskers and One office systems, I produce quotes and process customer orders which I ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations. This is something that requires persistence and attention to detail in.• I handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts. I also make sure we are achieving the best margin at the same time which I am measured on.• I create and maintain relationships with customers in my ledger and support any requirements they have which can range from part requests and discount structures.• Working with Rockwell, I am measured on maximising margin each month and I do this through our internal pricing Spatacus where a business case will have to be brought forward to pass on the best discount/margin to the customer. I helped achieve £4,000 in the first month of this process being made one of my key targets.• Another goal is to go on customer visits which I do with my account manager in the company and we try and do this as often as I can so I can deal with any issues that are arising but more importantly, build even more rapport.

Corby, Northamptonshire, United Kingdom

Working with Vendors and Suppliers; I sourced key components whilst and negotiating pricing to maximise margin on each part. • Using SAP, I was responsible for keeping stock of what parts were in demand and sourcing them in for future requirements.• Working with our warehouse team, I would also be responsible for holding stock and expediting as and when required for customers.

Corby, Northamptonshire, United Kingdom

• I managed the end-to-end sourcing process for non-core products from customer requests via email/phone• I balanced price and service expectations to support fulfilment of our Sales & Customer strategy.• I utillised strong commercial effectiveness and influencing skills to manage relationships with external vendors (Approx 10 different Vendors, with over 2000+ different products)• I sourced new non-core customer enquiries and create & maintain accurate article data• I developed relationships with vendors• I would place purchase orders with vendors and expedite when required.• Resolving any non-conformance issues whilst trying to improve any process that will benefit my customer.

Corby, Northamptonshire

• I was responsible for growth in profit and driving compliance of key customers within the Manchester area.• I built strong relationships and rapport with customer contacts to understand their purchasing process thus encouraging additional revenue.• I would be reactive to leads that are highlighted from other areas of the business.• Liaising my Key Account Managers; I would feed back any relevant information regarding the national agreements that would be in place. This included getting involved in the implementation and driving of new pricing agreements.

Corby, Northamptonshire