Yik Loong Lee Email and Phone Number
Results-driven IT professional with a decade of expertise in desktop and application support, currently excelling in the role of Application Support Specialist. Holds a degree in Cyber Forensics, Information Security & Management, and Business Information Systems, underscoring a solid foundation in technology and security. Known for delivering exceptional technical solutions and enhancing operational efficiency while prioritizing user satisfaction.
Telistar Solutions Pte Ltd
View- Website:
- telistarsolutions.com
- Employees:
- 33
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Remote Service EngineerTelistar Solutions Pte Ltd Nov 2020 - PresentSingaporePhilips Healthcare Hospital Patient Monitoring -
Desktop Engineer, Team Lead (On-Site)Telistar Solutions Pte Ltd Aug 2018 - Oct 2020Singapore- Ensuring compliance with policies and procedures- Improving lead time for Distribution / Collection of Tablets- Rendering of technical support for Tablets- Ensuring serviceability of LEARNet Rooms- Management of Server (System Center Configuration Manager, SCCM)- Monitoring and ensuring working condition of IT infrastructure- Escalating issue to appropriate vendors, if any- Addressing to user needs -
Desktop Engineer, Team Lead (On-Site)Gekko Innovations Pte Ltd Sep 2016 - Aug 2018Singapore- Setting up of new site- Assigning of duties to team members- Ensuring compliance with policies and procedures- Improving lead time for Distribution / Collection of Tablets- Rendering of technical support for Tablets- Cloning of Tablets (Microsoft Deployment Toolkit)- Ensuring serviceability of LEARNet Rooms- Management of Server (Active Directory)- Management of Server (System Center Configuration Manager, SCCM)- Monitoring of Server health- Creation of… Show more - Setting up of new site- Assigning of duties to team members- Ensuring compliance with policies and procedures- Improving lead time for Distribution / Collection of Tablets- Rendering of technical support for Tablets- Cloning of Tablets (Microsoft Deployment Toolkit)- Ensuring serviceability of LEARNet Rooms- Management of Server (Active Directory)- Management of Server (System Center Configuration Manager, SCCM)- Monitoring of Server health- Creation of new documentation- Generation of Monthly Reports- Ensuring working condition of IT infrastructure- Escalating issue to appropriate vendors, if any- Addressing to user needs Show less
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Service EngineerOpus It Services Pte Ltd Aug 2015 - Aug 2016Singapore- Setting up of new site- Rendering of technical support for Tablets- Cloning of Tablets (Microsoft Deployment Toolkit)- Ensuring serviceability of LEARNet Rooms- Handling of AV Rack (AMX)- Management of Server (AD, ACS)- Formulation of new documentation- Enhancement of current documentation / Reports- Generation of Monthly Reports- Patching on Ethernet cables- Ensuring working condition of IT infrastructure -
Service EngineerOpus It Services Pte Ltd Sep 2014 - Jul 2015Singapore- Performance on hardware and software troubleshooting- Conducting of Desktop and Laptop migration (Windows 7)- Rendering of support to off-site- Installation of Software- Encryption / Decryption of Hard Disk (Checkpoint) -
Development TechnologistNanyang Polytechnic Jul 2013 - Jul 2014Singapore1. QA4U- Development of a mobile web application for students posting of questions- Application of technologies: HTML, CSS, PHP, SQL2. P6 FYP Assessment- Development and maintenance of an online website for P6 project supervisor to do onlineassessment of FYP students- Deeper enhancement of the website- Resolution for bugs- Application of technologies: ASP.NET, SQL, Mantis- Rendering of IT Support for Project Lab- Support for Helpdesk Covers -
Service EngineerTeckwah Industrial Corporation Ltd Jan 2010 - Feb 2012Singapore- Performance hardware and software troubleshooting- Replacement of hardware parts for Desktop- Updating of User on system status-Cloning of OS (Norton Ghost) -
Service EngineerNcs Group Jun 2009 - Aug 2009Singapore1. IT Support for Asia-Pacific Economic Cooperation- Performance on hardware and software troubleshooting- Conducting of Networking configuration- Setting up of Printer and Laptop2. IT Support for Asian Youth Games- Rendering desktop side support for day-to-day operations- Performance on troubleshooting, software development, configuration, inventory, setting up of desktop, laptop, and printers, etc -
InternshipGetronics May 2006 - Jul 2006Singapore- Assistance to Senior IT Technicians in providing desktop support to end-users- Performance on troubleshooting, formatting and reinstalling of OS, set-up of desktops, laptops, and printers, etc
Yik Loong Lee Education Details
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Information Technology -
Diploma In Multimedia & Infocomm Technology
Frequently Asked Questions about Yik Loong Lee
What company does Yik Loong Lee work for?
Yik Loong Lee works for Telistar Solutions Pte Ltd
What is Yik Loong Lee's role at the current company?
Yik Loong Lee's current role is Remote Service Engineer / Application Support.
What schools did Yik Loong Lee attend?
Yik Loong Lee attended Murdoch University, Nanyang Polytechnic.
Who are Yik Loong Lee's colleagues?
Yik Loong Lee's colleagues are Abba. Valbuena, Mastura Ariffin, Ong Zhao Cheng, Fitri Jamaludin, Raja Ahmad Hafiz Saiful Bahri, Steven P., Allan Gian Silva.
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Malaysia
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