- Fine-tune a large language model (LLM) for insurance knowledge, adjust the model's inference method, and develop a chatbot.- Leveraged an insurance recommendation system for customer’s need , established an AI-driven culture with sales agent and increased two times of success rate within 3 months. - Developed a bone fracture image recognition model to detect the presence of fractures in X-ray images and reached 80% accuracy.- Built a loan recommendation system that recommends loan to customers and reached 0.82 AUC.- Conceptualized and Developed a modular model system for 9 insurance products and implemented the automation of the modular model's training and model flow's detection.

- Leveraged clustering model on VIP customers and profiled 8 different personas, product portfolios, marketing plans.- Provided business insight to support marketing decisions for a new corporate service platform.