Lee Herold Email & Phone Number

Ambridge Pa

Designed and created weekly magazine-style bulletin, as well as other publications and products as needed; Designed and updated company website; Collaborated on and implemented overall marketing strategy with Communications team; Created graphics for all media, including logos and wordmarks; Collaborated with team members to rebrand parish with new graphics, signage, and web presence; Oversaw video and audio production of regular livestreamed programming.

Freedom, Pa

> Promptly and accurately quote pricing and delivery of product at customer request> Receive and process customer orders by calculating and verifying pricing and delivery, accurately entering into in-house order management system, then placing and tracking orders through appropriate vendors> Addressing customer questions and concerns > Maintaining communication with both vendors and customers through the order fulfillment process

Pittsburgh, Pa

> Delivered durable medical equipment (scooters, power wheelchairs) to mobility-challenged customers, which involved: ensuring customer's home environment allowed for safe and proper operation of equipment; introducing and explaining the equipment; properly adjusting equipment for optimal customer comfort and safety; training customer to ensure confident and safe operation of equipment; answering and addressing all questions and concerns; guiding customer through warranty and insurance paperwork> Provided service to equipment at customer request, including: battery check and replacement; mechanical repair or part replacement; comfort and safety adjustment; re-training or explanation of proper care and operation> Maintained customer privacy and observation of HIPPA regulations through diligent organization of paperwork and materials> Established and adapted scheduling and routing each day depending on route optimization and customer availability> Maintained current training and certifications regarding industry standards, company standards and regulations and Medicare and insurance regulations

Pittsburgh, Pa

> Generated, printed, and distributed reports to loan agents and other department points of contact on a daily basis> Sorted, organized, and filed paperwork generated by loan agents> Maintained SQL customer database> Performed appropriate data entry and clerical functions

Associate'S Degree, Web Page, Digital/Multimedia And Information Resources Design

Associate'S Degree, Web Page, Digital/Multimedia And Information Resources Design

Communication