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A results-oriented product management and consulting professional with 10 years of experience building world class customer experiences for Fortune 500 retailers and nonprofit brands. Passionate about bringing cross functional collaboration between technology and design to deliver human centered solutions to complex business problems. Demonstrated history of delivering high-impact digital products such as e-commerce platforms, customer relationship management (CRM) systems, point of sale (POS) and payment solutions, merchandising management systems, and B2C relationship portals.
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ManagerMonitor Deloitte May 2023 - Present -
Senior ConsultantMonitor Deloitte Apr 2021 - May 2023Part of Deloitte's Strategy and Analytics practice with a focus on technology strategy and business transformation -
Senior Product ManagerWorld Vision Usa Sep 2018 - Apr 2021Federal Way, Washington, UsLead product strategy, roadmap and prioritization of worldvision.org, including home page, product pages, e-commerce site, donor relationship portal, and checkout pipeline across desktop and mobile. -
Consulting ManagerAccenture Dec 2017 - Sep 2018Dublin 2, IeConsulting Manager within Accenture's Products practice. I have deep expertise in working with retail clients on technology implementation, digital capabilities development, process optimization, and business case creation. I have worked with Accenture teams in India, Costa Rica, and across the U.S along with our alliance partners and acquisitions such as Avanade and Fjord. Strategy- Designed a new service offering that provides customers with a larger breadth and depth of product protection and increase the reach of retailer into a more upscale target base- Developed business case and proposal for in store technology and operations improvement designed to increase labor savings and improve pricing accuracies Customer Experience Design- Conducted user research and synthesis to provide clients with root cause analysis and recommendations to improve customer experience and business process- Led team in understanding requirements and business process to provide interaction and flow design to better serve the end userDigital and Technology Delivery- Drove a Microsoft Dynamics CRM services platform implementation that was to be piloted with 20 service providers- Developed the mobile payments strategy for multiple retailers and worked closely with client on implementation and platform selection strategies - Led a SAP Pricing implementation to ensure retailer is meeting Canadian promotional pricing display regulations -
Technology ConsultantAccenture Dec 2015 - Nov 2017Dublin 2, Ie -
Technology Senior AnalystAccenture Mar 2014 - Nov 2015Dublin 2, Ie -
Consulting AnalystAccenture Sep 2012 - Mar 2014Dublin 2, Ie -
Global Economic Research InternFirst Capital Management Inc. Jul 2011 - Aug 2011Summer internship in the Investment Banking- Research divisionCompiled weekly macroeconomic research reports focusing on the impacts of oversees market and companies on Taiwanese stock prices with a focus on U.S. technology trends Attended daily stock valuation meetings between research and trading division
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Business Development InternSt. Jude Medical Jun 2009 - Sep 2010St. Paul, Minnesota, UsFull time summer internship in the International Development Division at St. Jude Medical and provided ad-hoc consulting support throughout the school year.Performed market assessment of the healthcare development in China and India, focusing on country regulation, hospital standards, and government funding in healthcare reforms to understand the market opportunity and potential for St. Jude to develop devices targeted for emerging markets. Conducted an extensive survey of 12 domestic medical device companies in China and India to demonstrate growing domestic competition in China and India and reported findings in written and oral presentation to senior management.
Angel Lee Skills
Angel Lee Education Details
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University Of Minnesota - Carlson School Of ManagementMarketing -
National Taiwan UniversityMarketing
Frequently Asked Questions about Angel Lee
What company does Angel Lee work for?
Angel Lee works for Monitor Deloitte
What is Angel Lee's role at the current company?
Angel Lee's current role is Manager at Monitor Deloitte.
What is Angel Lee's email address?
Angel Lee's email address is an****@****ail.com
What schools did Angel Lee attend?
Angel Lee attended University Of Minnesota - Carlson School Of Management, National Taiwan University.
What are some of Angel Lee's interests?
Angel Lee has interest in Education.
What skills is Angel Lee known for?
Angel Lee has skills like Market Research, Data Analysis, Project Management, Leadership, Business Process Improvement, User Experience, Business Analysis, Microsoft Dynamics Crm, Microsoft Excel, Microsoft Powerpoint, Agile Methodologies, Business Case Modelling.
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