Leeann May Email & Phone Number

2432 Fortune Drive, Lexington Ky 40509

• Exercise superior service provider management to provision a seamless delivery of facility services including janitorial, vending, landscaping, MEP services and space management to 28 locations totaling 766K square feet.• Managed over 1700 reactive and routine facility requests in CMMS software ensuring that client SLAs were met.• Manage small projects such as replacement of roof top HVAC units, furniture reconfigurations, addition or replacement of security equipment, etc.• Collaboration Lead responsible for water remediation and restoration• Liaison with landlords to ensure all services defined in the leases are being delivered to the highest levels of quality • Assist Project Managers with large projects as “boots on the ground” including managing contractors and data collection.• Successfully decommissioned 14 sites totaling 301K square feet including coordination of contractors, disposition of F&E, termination of utilities, restoration per lease requirements and hand off to landlord.• Successfully manage 7 critical sites including scheduling maintenance, direct oversight of contractors and maintaining all FRS documents for audit.• Responsible for data collection for Greenhouse Gas and Emission reporting.• Provide environmental, health and safety functions for the site including incident management reporting and coordinating business continuity and resiliency for multiple locations• Implemented and maintained pandemic protocols and procedures to ensure safety of occupants in fully occupied facilities.• Collaborate with the Sourcing team on contract renewals and new RFPs including data collection, performance feedback and onsite vendor tours.

Lexington, Kentucky

• Managed, developed and trained mailroom/dock staff including instruction, coaching, back-up coverage and performance feedback to FM.• Conducted First Impression Building Inspections on a monthly cadence to ensure best in class facilities including logging of remediation work orders in CMMS and follow up to completion.• Management of work orders in Corrigo CMMS including reassignment to appropriate service providers to ensure timely delivery and completion of work.• Provided project management including furniture reconfigurations, security system/fire alarm system upgrades, carpet/paint refreshes, etc.• Support Facilities Manager and Project Management team in space planning, move management, office expansion/reduction and new facility set-up• Provided support to facilities and engineering staff over the region by sourcing supplies and equipment, contractor management and CMMS management. • Collaborated with the Sourcing team on contract renewal and new RFPs including data collection, performance feedback and onsite vendor tours.

• Maintained vendor files, created and updated vendors for processing.• Coding and processing CAS files and updating monthly scheduler.• Audited submitted invoices/expenses for accuracy and approved for processing. • Processed rush checks including approving, posting and finalizing for printing. • Provided excellent customer service for AP emails and phone calls.• Assisted with customer service for Chrome River email and phone calls.

Lexington, Kentucky Area

• Coding, processing and posting invoices for payment.• Produce financial statements and prepare reports and summaries for management.• Maintain vendor files: correspond with vendors and respond to inquiries.• Manage check runs and distribution.• Perform testing for new systems implementations and provide training classes to others.

Lexington, Kentucky Area

• Lead cashier responsible for opening and closing the store.• Balanced cash at the end of the shift and prepared the bank deposit.• In charge of safe combinations and managers keys.• Responsible for payroll processing and check preparation.• Accountable for planning, ordering, and ensuring sufficient stock.• Trained new cashiers.

Lexington, Kentucky Area

• Co-Manager responsible for opening and closing the store.• Balanced cash at end of shift, prepared deposit and dropped off at bank after closing.• In charge of safe combination and managers keys.• Morning shift was in charge of having all sale items listed before opening each day. • Night shift was in charge to have the store neat and ready for the next day business.