Working within the healthcare industry in managing projects from conception to completion, mentoring teams with change Management services, developing and implementing staff training.Arts & Culture industry - Event Management - delivering events for local government

 Project ManagementDelivering change projects right from initiation and planning right through to deliver and implementation Reducing the impact of change on the business Planning all changes through stakeholder engagement, analysis and participation Increasing operational efficiency Preparing and executing readiness tests Establishing points of resistance and then developing plans to address those areas of concern Ensuring that all plans run smoothly and are practical Influence staff and getting them to move toward a common goal Developing project initiatives that improve performance Arranging a implementation schedule of events Managing stakeholder relationships. Providing high levels of interpersonal team management to project staffAccounts Management Maintain financial records and track the financial transactions. P&L Ownership Payroll  HRMC – Self Assessment, PAYE, VAT  Proven track record to maximize the business opportunities. HR Manager Managed the overall provision of Human Resource services, policies, and programs for entire company.  Analyzing training needs to design employee development and health and safety programs, conducting exit interviews to identify reasons for employee turnover, developing, administering and evaluating applicant tests, identifying staff vacancies and recruiting, interviewing and selecting applicants.  Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.  Negotiated bargaining agreements and helped interpret labour contracts. Facilitated change in organization to help transition all levels.  Forecast future staffing and organisational needs and developed new programs to attract and retain staff. budgeting and maximizing the profit.

Manage Technology & Infrstructure Department that supports 3 office locations for all IT & facilities services across QueenslandSuccessfully managed and delivered projects accomplishments include success by procuring, and inspiring project team deliver at each stage of the journey from start to implementation. A few of the projects I led are  Virtual Desktop Disaster Recovery Strategy for Association  Learning Management System SharePoint  Client Portal  Project Management Framework for Association Associations Business Continuity Plan My Requisitions

 Build and lead a cohesive service delivery team of 32 staff be proactive in resolution of team issues Relationships with internal and external stakeholders, funding bodies’ service providers, government agencies and other registered agencies, to ensure an individual service deliver Implement & monitor team’s key performance key indictors  Analyse trends in complaints, recommendations for improvements in relation to trends Work in collaboration with Workplace Health Safety Manager to resolve safety issues and unsafe work methods  Developed and implemented departmental business plan, initiated changes and corrective strategies, with continual support and monitoringBudgetsDevelop, implement and manage budgets, ensure resource budgets are metMonitor, review and report anomalies in client hour usage, implement strategies to hours are in line with funding/grants, implement corrective actionsPrepare tenders and service budgets to ensure sustainability in the market and core business parameters

 Reduced staff turnover by 15% benchmarking a record-setting improvement in staff retention due to the increase in permanent nursing placements  Managed and lead team of 15 staff Increased client base by 25% securing new clients across QLD  Prepare proposals & tenders for new business opportunities Attending Expos nationally and internationally (provided an increase to the 457 visa’s that were provided by agency, this grew by 25% in 1st year to 40% in second year.)

 Secured new venture, within new field (Mental Health) resulting in 2 new offices being opened. Liaised with key stakeholders to generate continually business. Built and managed successful teams to work remotely  Implemented performance strategy, developed performance contracts