Leeann R. Email and Phone Number

Oversee the management and retail sales team at the Tycos showroom while continuing on in the store manager capacity at the Yonge Street location.Aid in the hiring, training and development of the Tycos sales team in conjunction with the store manager and assistant manager(s).Continue to develop managerial capabilities and operation skills (see store manager role)New Point of Sale System Lead (2023-2024):Learned a new POS platform and made customizations based on the business’s needsTrained managers and sales teams at both locations on the new platform via group and individual in-person sessions and remote zoom meetings Composed a POS training manual for company wide use

-Oversee all daily operations of a fast-paced, privately owned luxury home goods store -Collaborate with the CEO and staff to set and achieve sales targets-Provide outstanding customer service and expert bedding advice to all patrons-Work with interior designers to help curate beautiful beds and bathrooms-Gracefully resolve all customer concerns and complaints -Implement and enforce store policies and procedures -Interview, hire, and train new team members -Assist CEO and Merchandising Manager with sourcing, buying and creating new bedding, bath and accessories collections -Lead bi-weekly sales meetings/participate in weekly management meetings-Manage inventory and loss prevention

-Oversee all day-to-day business operations of a flagship street front luxury boutique-Provide excellent customer service and detailed product knowledge to all clients-Build strong customer relationships -Hire, train, and coach staff members to succeed-Conduct team sales and campaign strategy meetings-Schedule staff and manage payroll system-Craft merchandising displays to company standards-Implement new client recruitment strategies-Loss prevention management

-Oversee all day to day business operations-Provide excellent customer service and detailed product knowledge to all clients-Build strong customer relationships and actively communicate with clientele base-Hire, train, and coach staff members to succeed-Conduct team sales and campaign strategy meetings and presentations -Schedule staff and manage payroll system-Craft merchandising displays to company standards-Develop brand recognition in the community -Implement new client recruitment strategies-Loss prevention management

-Handle the daily operations of 2 privately owned fashion stores: one a high end women’s wear shop featuring Canadian brands, the other a designer consignment boutique offering new and gently used goods.-Recruit, hire, train and supervise all staff in both locations -Schedule staff and delegate tasks effectively to ensure productivity -Assist patrons in finding appropriate apparel and accessories-Foster lasting relationships with both the staff and clients -Facilitate alterations to garments-Receive, select and set the price of goods for consignment (resell) and manage contractual discounting of items (7th Ave Boutique)-Create unique displays and storefront windows monthly highlighting trends and holidays -Assist the store owner in selecting and buying wholesale clothing and accessories quarterly -Attend fashion, jewelry/ accessories and gifting shows seasonally

Trained studio artist with a concentration in sculpture and interdisciplinary media.Various work:2001-2003 Contract work free-hand sign painter Timmins Parks and Trails 2002 Artiste Francophone Exhibition LaRonde Centre Culturelle Timmins, ON2005 Commissioned Concrete Sculpture Fountain for the Dean of Students Admissions Fanshawe College London, ON2005 Second place winner of Junkyard Sculpture Wars Body in Motion at Zubic’s Scrapyard London, ON2006 Graduation catalog content creator and editor 2006 Solo Show - 1st Place Emerging Artist Winner St Thomas, ON2007 Group Sculpture Show Finalist Shortlist at International Sculpture Center Toronto, ON2008 Sculpture workshops with Indigenous Children Create contract program Halifax, NS2007-08 NSACD Foundry Technician. Assist sculpture students with creating and completing bronze sculptures via the lost wax casting process. Ensure all safety protocols are followed 2010 Sign Screen Printer at Custom Signs Halifax, NS2011 Stained Glass Work Shop2012 Course Chemistry and Art Dalhousie University Halifax, NS

-Drive the research operations of the project aimed at finding historical decoratively painted rooms throughout Nova Scotia-Prepare and edit press releases, advertisements and articles for the media-Appear on television and radio programs to create awareness for the project-Liaise with the public, historians and institutions though varied correspondence-Organize province wide excursions to view examples of interior decorative painting-Photo-document painted interiors and compile and edit images into a database-Meet and interview home/business owners to gather historical data-Prepare and execute a presentation on my research to the public at the launch of the Painted Rooms database (February 18, 2013: http://www.htns.ca/projects/paintedrooms)

-Worked with the store manager to ensure the smooth daily operations of a face paced convenience store -Implemented and achieved daily and monthly sales targets-Scheduled staff and managed productivity reports-Assisted in the interviewing, hiring, and training processes -Liaised with multiple vendors on a weekly basis to order stock -Aided with loss prevention training and inventory control