Regional Claims Supervisor
CurrentSupervise both indemnity and medical only adjusters. Incoming case load of approximately 400 claims per month. Exceeds production expectation every year. Ensure we are exceeding our best practices. MSA requirements implemented on eligible claims. Participate in all claim reviews, telephonic and in person. Consistently working with my adjusters and insureds to ensure timely return to work. Pursuing subrogation claims. Served in several projects to include building our best practices for medical only adjusters. Assisted with synchronizing new hire on-boarding practices for all new employees. Quarterly performance reviews.