• Carries out office activities and functions pertaining to the programs, such as ARC-PLC and CRP, that are administered in Clinton, Monroe, and St. Clair Counties. • Interprets and explains procedures, program regulations and forms to the general public and other agency personnel. • Utilizes various specialized USDA web-based software applications to maintain participant data and to process automated forms. • Plans and carries out assigned tasks and resolving problems encountered quickly and concisely. • Balances multiple high priority tasks and program goals by coordinating resources and improving efficiencies. • Quickly adjusts and evolves strategies in dynamic environments to foster professional relationships while maintaining progress and achieving goals.

• Work in local field offices to provide and promote conservation resource assistance for two counties through planning, surveying, designing, and reporting of conservation practices under the guidelines of NRCS.• Complete Natural Resource Inventories by gathering preliminary resource inventory data and information • Attend regular SWCD, NRCS, and other local land use related committee meetings, training, and events including the completion of training to receive Conservation Planning Level I Certification.• Work with field office and area staff to aid with implementation, checkout, planning, design and certification of conservation practices by utilizing applicable survey tools, ArcGIS and other conservation implements such as Conservation Desktop. • Assisted partner agencies with Conservation Reserve Program compliance reviews• Review and enter applications for financial assistance requests under the federal and state agricultural programs available through IDOA, NRCS, and FSA, and other partner agencies.• Participate in District outreach and community programs such as fish sales and conservation fairs.

• Work in the local field offices with landowners to apply and maintain conservation practices• Reviews financial assistance requests under the federal and state agricultural programs. • Gather preliminary resource inventory data and information on the physical features of agriculture and other natural resource sites. • Provide technical support to the conservation planners in resource planning by utilizing applicable survey tools, GPS, and planning software to assist with data collection. • Compute and plot engineering notes, prepare field sketches and drawings, select standard designs, modifying or adjusting them to site conditions within the limits of the engineering practice review and approval limits. • Aid with implementation, checkout, planning, design and certification of conservation practices by utilizing ArcGIS and other conservation implements such as Conservation Desktop. • Attend training events to gain knowledge of NRCS standards, conservation implementation, and working with landowners and producers.

• Planned and orchestrated campus-wide activities and events to encourage a successfulsafety and environmental culture.• Conveyed important information to the general campus on issues such as Zero Wasteand Behavior-Based Safety.• Communicated with external contractors and companies to ensure on-campusconstruction projects were completed in a safe manner and conformed with allenvironmental policies.• Managed daily tasks consistently and sought out opportunities to go beyondrequirements and support business targets.• Assisted team members and managers with tasks to maintain productivity and meetproject milestones.

• Collaborated with store manager to direct and delegate work assignments.• Set expectations and modeled excellent service by projecting a positive attitude and enthusiasm toward the job, company, and customers.• Evaluated performance of associates and mentored underperforming employees.• Coordinated work handoffs and schedules with other Shift Managers.• Addressed and resolved customer inquiries and complaints.• Developed and maintained effective working relationships with team members,management, and customers to boost company productivity and morale.• Promoted friendly, prompt service to all customers.• Managed operations during the shift, with total awareness of the activities of employeesand customers.• Processed customers’ product orders in a safe and timely manner.• Assisted associates with problem resolutions.• Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor.• Managed inbound and outbound calls to respond to inquiries and resolve concerns.• Implemented best practices in fostering exceptional customer care support.