Lee-Ann Du Toit Email & Phone Number

Wellington, Nz

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

Wellington & Wairarapa, New Zealand

As leader of the Actuarial and Insurance business, I support Insurers (and other businesses in NZ) to maximise business value and customer outcomes.

New Zealand

Responsible for leading the delivery of quality Financial Advisory services to Deloitte clients. Support Partners, senior managers and client service teams in growing the strength of the Actuarial service line by leading sales and marketing initiatives, effectively managing an existing client base and identifying, developing and retaining talented professionals.

Centurion, Gauteng, South Africa

As Client Experience Officer, Lee-Ann's focus is to enable an optimal client experience for the Momentum Retail clients across all touchpoints throughout the client lifecycle. This is done through extensive collaboration across MMI business units and Momentum channels (including face-to-face advisers) with an outside-in omni-channel client-centric approach. As head of Digital Channels, Lee-Ann is responsible to oversee the business strategy and delivery roadmap of the digital interactions for the current and potential Momentum clients including digital marketing, advice, sales execution and service engagements. The management of the digital channels include Web, Mobile and Social Media.

Centurion, Gauteng, South Africa

Head of the direct to client business unit for Momentum Retail (Momentum Digital) with focus on ensuring a sustainable client base (P&L approach). This includes digital* marketing and client attraction, sales, product advice, engagement and retention of clients. Momentum Digital aims to ensure a channel of choice strategy for consumers whilst maintaining strong alignment and partnership with independent brokers and financial planners (enabling omni-channel philosophy).*Digital channels include contact centres, website, webchat, mobile and Social Media.

Centurion, Gauteng, South Africa

Responsible for strategic framework and delivery of Momentum's Financial Wellness client solution, through effective collaboration across Momentum sales channels and product divisions.Includes Financial Wellness research, client experience, product development, marketing and implementation.

Responsible for the strategy setting, marketing and execution of the client strategy for Momentum Sales. Includes client activities like cross and upselling and CRM, and also the defining and roll-out of the Momentum Client Value Proposition.

Responsible for the strategy and execution of marketing and communication of Momentum's healthcare division.

One of the founding team of Momentum's healthcare division created in 2002. As Momentum's healthcare business expanded, Lee-Ann created and managed the actuarial / product development team. All actuarial outputs of Momentum's healthcare interests fell under this team, including consulting to restricted schemes, full actuarial services to Momentum Health, KeyHealth, MotoHealth and Ingwe as well as Multiply, Momentum's Wellness programme.

General Management Program (Gmp), General Business Management And Leadership

This is a 4-month program that on completion awards Harvard Alumni Status. Immersed in the best practices of general management.

Executive Education, Strategy: Building And Sustaining Competitive Advantage

This week-long course is part of Harvard's executive education curriculum. The focus was to enable participants in understanding how.

Executive Education, Building & Leading Customer Centric Organisations

This week-long course is part of Harvard's executive education curriculum. The focus was defining what customer centricity is, why it is.

Executive Education, Strategic Marketing

The one week Strategic Marketing course is part of Harvard's executive education curriculum, aimed at marketing executives / senior.

Fia, Actuarial (Statistics/Maths/Economics)

Activities and Societies: ICA 2010 Marketing committee Fellow of the Institute of Actuaries (London). Qualified in 2002 as an actuary.

Bcom(Honns), Actuarial Science

Activities and Societies: Institute of Actuaries: London (Fellow - 2002), Actuarial Society of South Africa (Fellow - 2002) Honors degree.