Leeann Kinney Email & Phone Number

Remote

Responsible for maintaining the health and quality of large-scale technical projects from initiation to completion, focusing on sustaining margin, delivery efficiency and accuracy, risk mitigation, and measuring results. Partner with internal teams on optimizing and creating processes and systems, ensuring buy-in and compliance with cross-functional teams. Select Highlights:• Work with account and client stakeholders to improve and enforce processes, workflows, and tools that support the profitable delivery of client work. • Responsible for creating a project plan for scoping and managing large projects with several work tracks. • Maintain and enforce high standards of communications and documentation, including status and financial reports, timelines, scopes, change orders, burn reports and forecasting, analytics, and asset management. • Proactively manage, delegate tasks, provide guidance, and develop clear communications around the program and business-related risks, including mitigation planning and crisis management.

Provide strategic planning, operational and technical support for various organizations spanning the nonprofit and public sector.Select Project Highlights:Learning & Development Generalist, Wonder• Provide ongoing contract support for a food tech startup on the learning, development, and employee communications team.Project Lead, Social Contract • Informed policy development and new avenues for philanthropic funding by developing the organization's project implementation plan through partnership development, project planning, and facilitation.• Collaborated with a research team to inform strategy, present reports, and find solutions for equity and digital inclusion by identifying high-quality programs and investments by gathering data and conducting stakeholder interviewsIT Operations Lead, Mama Tee Community Fridges, and Pop-Up Store • Lead technical operations and develop protocols to document donations, inventory, and customer experience metrics. Web Lead, Master of Sum • Manage and introduce solutions for various web projects and virtual tours for large pharmaceutical and corporate companies. Informed strategy and finds solutions for equity and digital inclusion by identifying high-quality programs and investments.

Greater Philadelphia Area

Directed operations of newly-opened Philadelphia campus for aspiring software engineering students prior to onset of Covid-19 pandemic. Select Highlights:• Oversaw campus day-to-day operations, including building community and hiring partnerships, admissions, student experience, and facilities management.• Built diverse, cross-functional team, including four direct report employees. Managed entire onboarding process, from recruiting to training and professional development. Worked efficiently in an agile, startup environment.

Recruited as a core national executive leadership (HQ) team member and was accountable for developing, evaluating, and executing innovative and experimental programs and strategic initiatives, including major events and fundraisers. Contributed to grantmaking and drafting impact reports to support organization-wide growth and sustainability.Select Highlights:• Managed the full lifecycle of partnerships, from developing strategy and value proposition to execution and growth.• Spearheaded creation, vision, and standardization of chapter leadership training and special programs. • Developed presentations and reports for key external and internal stakeholders to demonstrate program impact.• Created avenues of partnership and collaboration with mission-aligned nonprofits to promote the organization and expand our reach to build more diverse and inclusive communities. ​​• Collaborated with the Executive Director and Operations Director in business development activities to develop budget and finance plans and forecasts to increase and diversify revenue streams; participated in grant writing and reporting.• Led sourcing, onboarding, and retention for chapter leadership program operations and culture to resolve high turnover.•Created surveys and leveraged survey results and data for process, policy, and programming review and improvement to establish key metrics to transform the recruiting, onboarding, and training process, creating more clarity around job expectations and accountability.

Greater Philadelphia Area

As the leader of the Philadelphia chapter, I managed our six-person leadership team planning and organizing workshops and networking events for our 5,000+ members. I was the lead on venue and sponsor outreach as well as coordinating and facilitating our monthly networking events. In this position, I led the recruitment and onboarding of new members and volunteers with a focus on retention and inclusion.

Instructor of a workshop to adult, continuing education students. I taught non-web developers how to build a web portfolio site, making information easy to understand and disseminate for people without a background in technology.

Philadelphia, Pa

Worked in a collaborative and fast-paced environment on the digital marketing and advertising team, managing technical and creative strategy on externally facing digital properties. Led a cross-functional team of 6 and account management of contractors and vendors as team leader, focusing on employee engagement, performance, change management, teamwork, and training.Select Highlights:• Built a new internal communications roadmap to increase project transparency and troubleshoot reliance on email and meetings by adopting and introducing project management tools and workflows.• Managed end-to-end online marketing campaigns and participated in product management, analytics evaluation, and user experience research, driving brand awareness, engagement, sales, and traffic to web platforms. Developed A/B testing and experiments to provide the best customer experience on the website.• Utilized influencing skills to champion website redesign to address accessibility and user experience issues. Established buy-in with executive leaders through compelling stories to re-brand the website to achieve web accessibility best practices.• Developed and led maintenance of technical materials, business requirements, and documentation and conducted end-user training and product adoption through webinars and in-person training.

Greater Philadelphia Area

As a freelance web designer and developer, I have the opportunity to work with various clients with diverse backgrounds. I am responsible for all aspects of the website build from wireframing and conceptualization to design, client relations, accounting, and training clients on website upkeep, content management, and maintenance.

Philadelphia, Pa

Assigned a contract position with BAYADA Home Health Care. I was brought on to redesign the website to be responsive with accessibility as a high priority. The website had previously been developed by an outside vendor and maintained by an internal designer. After the redesign, our bounce rate improved by 28.73%, keeping users on the page for longer and our organic traffic increased ranking BAYADA higher in Google results.

Worked in the Office of Student Affairs under the Director of Student Health and Director of Disabilities. This position required me to liaise between different departments, managing different personalities and work styles. I was also required to interface with students, parents and staff. I assisted with our yearly health fair and provided design services for multiple departments. This position required the highest level of organization as well as discretion, handling medical records and running the student insurance program.

Executive Program For Social Impact Strategy

Certificate Program, Web Design & Development Dual

Ba, Art History