Leeann S. Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

★ Conduct identification, mitigation planning, and execution of emerging risks by assessing and appropriately documenting any risk that arises.★ Manage Key Risk Indicator (KRI) analysis, evidence, and reporting to senior leadership to execute internal control routines and operational excellence★ Gather and organize data to monitor the effectiveness of key risk controls, single process inventory controls and status of issue management action plans.★ Oversee Line of business process inventory change management and data quality★ Prepare evidence or other required documentation for the tracking, monitoring, and escalation of risk and related issues.★ Participate in risk assessments to drive recommendations for documenting expected outcomes of various risk types and remediation approaches★ Collaborate with key business partners including: Technology, Compliance, Legal, GIS, and Internal Audit.★ Serve as a SharePoint and documentation management SME

Charlotte, Nc, Us

End to End Project/Risk Management:★ Collaborate and led cross functional teams to deliver outcomes. ★ Develop and maintain documentation including a comprehensive project plan and ensure deliverables are met and the goals/outcomes meet business needs.★ Participate in discussions with process and control owners, risk partners, and tech risk officers to develop approaches to resolve gaps, and/or address weaknesses or deficiencies when necessary.★ Identify documents and maintain evidence supporting process and control objectives★ Engage key business partners to facilitate completion of action plan and explain results★ Oversee investigations to identify root causes and put high-quality remediation plans into action.★ Drive the engagement of key stakeholders to procure information and perform analysis, synthesize/aggregate data, develop presentations and meeting materials, participate in and lead these meetings★ Create communications for key stakeholders, coordinating and holding periodic briefings/status updates.★ Develop strategies for risk mitigation and contingency planning, providing transparency to enterprise wide issues and risks PMO Governance:★ Facilitate resolution of key project risks and issues, including escalation and presentation of resolution options★ Monitor quality assurance tracking to deliver results within SLA and remediate issues★ Conduct formal portfolio management review against enterprise scorecard to determine SLT impact with emphasis on lessons learned, areas for improvement and opportunities for additional training.★ Create and maintain scorecards and/or perform data analysis that support SLTProcess Improvement:★ Drive improvements in the planning, operationalization, change management, and communications of programs, project, and processes.★ Act as SME for SharePoint, providing expertise on efficiency, design, and best practices.

Charlotte, Nc, Us

Project Manager/Risk Manager * Converted to AssociateProject and Issue Management:★ Organized projects with audit, risk and technology components. ★ Built out roadmaps with milestones and tasks in collaboration with project SMEs. ★ Provided transparent communication regarding issues, risks, timelines and decisions pending.★ Implemented and managed audit issues and corrective action plansPortfolio Management Strategy & Governance:★ Identified improvements and provided recommendations: process mapping, process workflows, gap analysis and development of metrics and scorecardsProcess Improvement: ★ Quickly took over production of monthly portfolio reporting, creating a new dashboard format, streamlined processes reducing time to complete updates. ★ Redesigned and relaunched internal team SharePoint site, reducing risk by eliminating abandoned documents, incomplete or inaccurate links, and restructuring permissions.

Ideate, produce, design, caption and publish social media content.

Hanover, Md, Us

★ Provided consulting ranging from PMO Operational Setup, PMO Process Improvement, PMO Process Mapping, PMO Strategy Planning, Resource Utilization, and PMO Metrics and Scorecards★ Provided expertise on Portfolio, Program & Project Management as well as impacted areas of management ie: Communication, Cost/Budget, Scheduling, Documentation, Reporting, Testing, and TrainingPMO Process Mapping★ Reviewed and documented portfolio of deliverables completed by the project reporting team. Developed current state process workflows★ Evaluated current state and identified opportunities for process improvementsPMO Process Improvement★ Assessed individually established processes and recommended consistent methodology.★ Developed and documented approved approach, core processes, and workflows within a playbook ★ Delivered portfolio business initiatives model complete with a roadmap. Identified and mitigated risks associated with integration points, downstream and resource impactsPMO Strategy Planning★ Oversaw management of organizational restructuring. ★ Launched new process(es)/methodologies taking into consideration: data requirements & management, documentation requirements & management, resource utilization, performance measurements (KPIs) & dashboards, as well as communication channels & plans that reach across the organization

Charlotte, North Carolina, Us

PMO Oversight:★ Managed a portfolio of advisory and management services engagements (>60 and <100) (project analysis, project execution, project delivery) at the enterprise level. ★ Conducted evaluations and implemented required changes for all projects (including mid-project recovery of at risk projects, re-scoping, postponement, or cancellation) to ensure client expectations are met ★ Executed a project management solution that was appropriate for the deliverables, fit the needs of the client and put emphasis on the quality of decision making and timely project delivery★ Managed all programs as well as workload of supervised staff with continued assessment★ Partnered with Finance team to release milestone based invoices per SOWPMO Governance:★ Developed and implemented PMO processes and policies, directed project management staff, and worked with other department leaders to define, prioritize, and develop projects and programs.★ Reduced engagement start up risk from 500K to 120K within first 6 months of the baseline period. Reduced another 60% down to 48K over the next 3 months. Within 1 year, reduced risk to <24K.★ Measured and reported KPIs and lead continuous improvement★ Designed, developed and implemented processes, controls, and workflows that supported a) Engagement Scorecardb) SharePoint Restructuringc) Resource Estimatingd) SOW Template Controlse) Client Satisfaction SurveyPMO Strategy:★ Provided capability solution driven presentations customized by client needs.★ Created and delivered training on Project Management standard work for leadership or other key stakeholders★ Encouraged project management approach for use on smaller engagements. ★ Contributed to operational objectives by conducting research, providing recommendations, preparing and completing action plans; risk mitigation; executing program audits; evaluating lessons learned and process improvements and implementing change.

Charlotte, North Carolina, Us

★ Consulted with executive sponsor, key stakeholders and clients to define projects, including scope, goals and objectives, deliverables, milestones and activities, resource plan, budget, timing and risks. Ensure projects deliver business outcomes within budget and time parameters. ★ Managed overall program level reporting, communication, issue management, and cross-work-stream risk identification, mitigation and resolution★ Supported expense management sourcing and implementation of SaaS 3rd party products. Participated in JAD sessions, documented configuration, developed UAT scripts, coordinated UAT testing, and documented UAT results★ Designed Expense Management End User Training Materials and delivered 160+ onsite end-user training sessions. ★ Fostered a collaborative working relationship with various internal and external stakeholders★ Initiated development of a project management office of excellence including process, procedures, and templates★ Provided meaningful guidance and views on solutions and possible alternatives as needed

New York City, Us

Formerly Known as Scripps Networks Interactive. Leading developer of high-profile content for many lifestyle media platforms including television, digital, mobile and publishing. Media portfolio of popular lifestyle brands - HGTV, DIY Network, Food Network, Cooking Channel, Travel Channel and Great American Country - connect with viewers to provide relevant ideas, information and solutions every day, everywhere.Provided strategic support as a member of the IT Media Content Tower. Acted as an ambassador to Media Center, Broadcast Production, Multi-Platform Operations, and International . Performed all aspects of business capability communication and product delivery. Participated in score-boarding, solution recommendations, proof of concept delivery and vendor evaluations, Wiki pages creation, design and maintenance. ★ Workflows: Identified, reviewed, and documented current state workflow processes from content intake through editing, promotions, closed captioning, to storage. Created end to end workflow using Visio. Included all detailed processes, application interactions, and service calls within a single view. ★ Product and Capabilities Backlog: Created user stories in Rally and worked one on one with Product owner to refine scope of work and establish long term strategic goals. ★ Cross Communication & Reporting: Strived to ensure all internal clients had a direct method and understanding of how to receive product/project updates as well as a forum to provide feedback and ask questions. ★ Developed and standardized graphs for SLT reporting. Created & operationalized dashboard to combine various siloed reporting into a single output for quality metrics using MS Excel.

Boston, Ma, Us

Provided tactical & strategic support as a member of the newly formed PMO team of inVentiv Medical Management. Acted as an ambassador to Sales, Marketing, Product Development, Legal, Compliance, Clinical, Finance, Client Services, and IT teams for cross-functional and cross-impacting projects. Performed all aspects of project delivery from project definition, solution build and implementation, operationalization, and successful commercialization. Developed and communicated project plans, road maps, communication plans and metrics.Participated in the overall development of the PMO, creating templates, methodology and dashboards.♛ Achieved Triple URAC Accreditation (HUM, CM, & DM) – Partnered with Compliance, Clinical, Human Resources, and IT teams to investigate URAC requirements and implement a plan of action to ensure the organizations’ compliance. Established workflows to optimize policy reinforcement & training while minimizing audit risks issues. Led teams through successful URAC Audits.♛ In House Reporting – Managed effort to reengineer in house reporting to support client services team and external clients.♛ Launched New MEDHOK Platform – Led project to configure and release 2 modules of a 3rd party web-based platform for 360 patient care to optimize Case Management and Disease Management teams. This application configuration supported the URAC Accreditation and the In House Reporting project by establishing a structure for measuring and reporting clinical patient outcomes.♛ DM Enhanced Consumer Engagement – Partnered with Product Development, Clinical, & 3rd Party to target consumer re-engagement, consumer satisfaction, and URAC compliance. This project resulted in metrics and actionable outcomes for future product development projects and consumer satisfaction models.★ SharePoint – Partnered with PMO peers & other teams to enhance cross communications with use of custom created web-parts and team-sites.Additional details in "Projects" Section

Detroit, Mi, Us

Supported the SOX Compliance Program Manager with segregation of duties work product as a short-term consultant:★ Metrics & Analysis - Developed MS Excel dashboard with advanced conditional formatting, pivot tables, formulas, as well as added dropdown fields and controls to prevent data corruption.★ Process documentation - Created a corresponding Operational and Functional definitions document for the Dashboard tracking spreadsheet to standardize reporting expectations and field specific business rules.★ Workflows - Preformed business and application process reviews and created corresponding workflow diagrams★ Communication – Created and updated the detailed project communication plan to include the various methods and accountability across the team members.

San Francisco, California, Us

Directly supported the Cryptographic Services, Personal Computer Encryption Program & Project Manager by providing detailed, timely,and accurate: metrics, analysis, end-user follow-up and documentation. ★ Reporting Management - Solved the groups inability to generate computer encryption metrics on a daily basis. Collaborated with database administrator to ensure data integrity and followed up with line of business representatives to review outstanding action plans.★ Process Improvements - Streamlined the existing MS Access reporting tool with additional nested queries that ran updates in sequence based on requirements.

August 2002 - March 2011 Formerly - Van Independent Consulting ★ Acted as a consultant and managed a number of clients with data and reporting projects spanning multiple industries. Clients were looking for innovative and simpler ways to provide overall project score-carding. ★ MS Access – Developed multiple MS Access models for various data collection usage: front end-user interfaces, reports, and queries. Database models included portfolio management, project management, test management, client management, customer management, and resource management. ★ MS Excel - Solved large data collection issues by creating custom MS Excel templates with data collection tabs with automatically updating graphs and charts and built-in reports/dashboards.★ Data Management - Enjoy finding solutions to data problems as well as starting projects from scratch and looking beyond standard templates to find efficiencies and improvements for metric and status reporting.

Mooresville, Nc, Us

Supported Program Manager of the Integrated Workforce Experience Program with executive level reporting, analysis, and SharePoint Administration. ★ Project Coordination - Followed up on: new requirements, changing in scope, executive level escalation points, action items, risk and issue management★ Reporting Management - Gathered updates and generated weekly status reports for 6 subprojects that rolled up to the Integrated Workforce Experience Program. Analyzed and reported on 3rd party consultant billing hours. Created and maintained project roadmaps used for executive level reporting and project team communications.★ Project Scheduler - Reviewed and analyzed project workplans and compared with reporting progress, accomplishments, and current activities. ★ Process Improvements - Conceptualized ideas into solutions using MS SharePoint to create custom web-parts to display project status

San Francisco, California, Us

Data Management and Database Development ★ Completed detailed data mining from multiple systems of record. Compiled, analyzed and linked information based on asset name and serial number. ★ Created Tracking Database in the absence of documented business requirements. Designed and generated detailed reports that compiled data from 4 different source tables as well as data collected as part of the project.★ Created a business use tool (MS Access) for tracking devices associated with two service life projects. Developed metrics and reporting to measure progress of % complete. ★ Designed and generated detailed reports that compiled data from multiple source tables as well as data collected as part of the project and the resulting decision of the asset.Reporting★ Developed and updated project level status reports and metric reports for executive level reporting.Project Evidence & Documentation★ Created database build guide, decision tree workflow, and process workflows that supported overall project efforts. ★ Created and updated required EPM project plans, communication plans, meeting notes, and issue logs. ★ Maintained and updated SharePoint site content.

Project Manager, Risk Management, CIBSr. Analyst, Treasury Finance Tech, CIBProject Coordinator, Treasury Finance Tech, BSMProject Analysis & Coordination★ Tracked and monitored project status for approximately 175+ projects either active or in the prioritization phase. ★ Performed data gathering, analysis, synthesis to support SLT reporting ★ Created and updated MS Project plans and other SDLC required documentation.★ Maximized use of SharePoint to collaborate and cross communicate with a department of 75+ project managers, analysts, and developers. Designed team-sites and customized look based on requirements.Reporting and Metrics★ Created various databases to resolve reporting, data collection, and tracking issues. Facilitated JAD sessions to ensure database captured requirements from each department. ★ Generated reports and update presentation decks used for executive, sponsor, and internal level meetings. ★ Operationalized a semi automated tool to generate monthly metrics, created corresponding templates, utilized Mercury Quality Center and MS Excel to report to VP each month.

Charlotte, Nc, Us

Supported Supply Chain Department as the Freight Pay Analyst. During this time, I was accountable for payment of freight invoices AND solely responsible for all HR related & DOT reporting activitiesfor the 35+ transport drivers. ★Invoice Management - Oversaw the Freight Pay process and processed/reviewed/approved on average, $750,000 of freight invoices monthly. Detected errors in carrier invoicing, consulted with carrier to resolve discrepancy, reviewed contracts for pricing agreements. Partnered with 30+ transportation companies and various internal departments to resolve issues.★Office Management - Facilitated meetings, setup meeting, ordered food/flowers/customized logo gifts. Planned department parties and associated merchandise for give-aways. Processed all corresponding invoices for items/food/dry cleaning/printing with appropriate billing code and forwarded to accounting for processing.★Human Resources - Maintained detailed driver information regarding sick days, vacation, uniform orders, grievances, and entered time into SAP each week.★Relationship Building - Forged relationships with 30+ transportation vendors, drivers on staff, accounting personnel, as well as external vendors used for various services.★Audit - Audited and resolved issues surrounding driver supplied trip sheets and submitted to the accounting department each month.Supported the VP of Chain Supply Project Management:★CapEx Management - Monitored capital project budgets in excess of 5 million dollars. Completed extensive financial analysis and payment reconciliations against original forecast. ★Process Improvement - Successfully reviewed departmental requirements for the implementation of a paperless capital project request process by using a MS Outlook module. Effectively launched a paperless request process saving the company time and approximately 500K per year in printing costs

Dublin, Oh, Us

Accentuate Staffing (Formerly Accounting Careers & Consultants, Inc)Supported the Cardinal Health (Megellan Pharmaceutical Development) HR team through-out a merger and served as a back fill Corporate Receptionist.

New York, New York, Us

Accentuate Staffing (Formerly Accounting Careers & Consultants, Inc)Served as a consultant on a Pfizer Artemis TrackView training project. ★ MS Access - Coordinated project requirements for reporting, compiled data from a MS Access database (used for global training registration), created reports and ran ad hoc requests. ★MS Excel - Generated daily attendance/ population statistics. Analyzed, and evaluated raw data to ensure accuracy and reconciled discrepancies.★Project Coordination - Setup and facilitated meetings to report project status. Coordinated with traveling trainers to ensure proper equipment was setup as requested. Resolved issues and escalated as needed.

Brentford, Middlesex, Gb

Accentuate Staffing (Formerly Accounting Careers & Consultants, Inc)Served as an inter-department consultant to organize data research, collection, and entry.★MS Access Development - Created and maintained multiple databases used in support of the company’s MRPII/Class “A” efforts. ★Vendor Management - Managed 300+ pharmaceutical vendors/suppliers to obtain data required for evaluation. Analyzed data to determine strengths and weakness. Composed reports used to aid in advisement of upper-level management, purchasing buyers, and planners of vendor risk. * Preformed on-site vendor facility audits.* Reviewed contacts for specifics as related to vendor performance or risk.* Assisted in the process, development, and design of Requests for Information and Requests for Proposals.

Greenville, Nc, Us

Served as the student assistant to the Payroll Manager for the Circulation department. Reviewed timesheets, double checked calculations, created monthly spreadsheet for submission to Joyner Library Accounting Department. Assigned to shifts on the Circulation desk and assisted patrons with: 1. Research 2. Location of books 2. Fines and collection policy 3. Directions through-out the library 4. Checked books in and out 5. Shelves books as needed