Lee Alessi Email & Phone Number

Tampa, Fl, Us

Walnut Creek, Ca, Us

Work with Business Leaders to Identify and implement continuous improvement initiatives in alignment with the company’s strategic goals. Analyze and understand processes in various departments, identifying areas of waste or inefficiency. Develop and execute improvement strategies, including change management activities. Lead and facilitating cross-functional project teams. Currently working on Salesforce Health Cloud improvements (Gathering Requirements, working with 3rd party developers and creating manual test cases for User Acceptance Testing).

Tampa, Fl, Us

Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Full project life cycle ownership. Manage all aspects of multiple related projects to ensure the overall program is aligned and directly supports the achievement of strategic objectives. Report on project success criteria results, metrics, test and deployment management activities. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. Develop project plans that identify resources, tasks and timelines. Host weekly project meetings with Department/Agency leaders and Vendors. Provide feedback/advice to make the project successful and to keep the project on time and on budget. Create and distribute project meeting minutes and updates. Act as internal quality control and participate in quality control issue resolution. I am very successful in this role by building strong, collaborative relationships with key partners across the company by communicating clearly and regularly.

Technology Operations Transformation / Infrastructure Project Manager Orchid Insurance (Corp to Corp through a Managed Service Provider) October 2021 to September 2022Sarbanes-Oxley readiness and Internal Controls reviews, hardware, software and application reviews. Lead remediation project teams for various process improvement projects associated with security, access control, hardware upgrades and employee on-boarding/off-boarding. Created departmental business continuity plans, Lead disaster recovery testing efforts, Implemented Monday.com, Wi-Fi access point upgrades, network switch upgrades and lead an entire Office migration/move (selected vendors and coordinated all activities associated with building out the Network and Access Management).

Chicago, Il, Us

SilkRoad Technology is a SaaS based Human Capital Management software company that specialized in Recruiting, Onboarding, Learning and Performance software. Accountabilities: Lead and Managed remote SilkRoad Technology Teams responsible for Product Support, Site Reliability and Data Center Operations (Compute, Network and Storage) in 24x7x365 capacity. My main accountabilities were managing the configuration and maintenance for a secure and highly available Information Technology infrastructure environment, inspiring/motivating staff and generating a high-level customer satisfaction rate. I was successful in this role by leading by example, working for my team by creating repeatable processes and procedures, by finding and mitigating risks and by reducing costs. The cost savings efforts included a 5K a month Azure spend, 4K a month in datacenter costs (which also strengthened the Disaster Recovery posture) and the consolidation of duplicate software. I personally lead and managed various upgrade projects such as hardware, software and database upgrades. I strengthened SilkRoad’s Change Management process and I created departmental business continuity processes.

Technology Operations Transformation / Infrastructure Project Manager , SaaS Operations SilkRoad Technology (Corp to Corp with a Managed Service Provider) Performed various discovery and evaluation projects for SilkRoad Technology. (Datacenter, Hardware, Software, Software licenses, Microsoft Azure cloud evaluation and, cost containment projects.)

Technology Operations Transformation / Infrastructure Project Manager for Constellation Mutual (Corp to Corp with a Managed Service Provider) Managed a group of IT Application and Database Administrators/consultants through a Managed Service Provider. The MSP team took over the daily operations for Constellation Mutual. I was responsible for leading the Application transformation team with discovery, transformation and daily operations for Database and Application support. IT Owner and Project Manager for various Projects: • Oasis – Medical Professional Liability Software (2015 to 2018) • OnBase – Enterprise Content Manager Software (2013 to 2018) • Flexi Financial – Financial Management Solution (5.6 to 6.1) • Integration of Arkansas Mutual into the Constellation main application Oasis. Applications supported: Oasis, OnBase, Flexi, Microsoft Dynamics CRM 2016 and Salesforce

Technology Operations Transformation / Infrastructure Project Manager for Inova Health (Corp to Corp with a Managed Service Provider) Managed a group of IT consultants working through a Managed Service Provider who was contracted by Inova Health. Staff of 17 (5 Unix System Administrators, 7 DBA’s, EPIC and Lawson System Administrators). The MSP team took over the daily operations for Inova where, I was responsible for leading the team with risk discovery efforts (issues, risk and standard operating procedures), Transformation efforts (risk mitigation, hardware refreshes, security vulnerability remediations, etc.) as well as daily Operations (server health, stability, security, patching and troubleshooting for all Unix/Linux Systems and Databases.) I worked with various lines of Business owners, coordinated, planned and communicated all application related maintenance and upgrades (EPIC and Lawson). IT Owner and Project Manager for various Projects: • IBM hardware refresh from 795 to 880 – Migrating LPARS using Live Partition Mobility. • Network Refresh – Moving Systems from an old unsecure network to a more robust secure network. • Disaster Recovery – Moved all IBM hardware associated with Unix / Linux systems to a new Data Center. • Storage refresh – Coordinating outage windows with the various hospital organizations / departments to migrate from an old EMC Vmax to a new EMC Vmax. Discussed best migration efforts (Array based or Host based). Applications supported: EPIC, Lawson, Kronos, SoftLab, Blood Donor Services, Ensemble, Page Center.Created Standard Operating Procedures, Project task list and various other documentation needed by the enterprise.

Twinsburg, Oh, Us

Envision Rx is a Pharmacy Benefit Management company that specializes in reducing the amount of cost for pharmaceuticals.Accountabilities: Work with various business owners and department managers to discuss, document, review and test business recovery plans/procedures. Discuss and documented recovery time objectives and recovery point objectives. Discussed, documented and tested various strategies such as how to recover from a loss of facility, loss of people, loss of technology and in some cases the loss of key vendors or suppliers. In addition, I worked with Human Resources in reviewing and documenting the site emergency action plans. During the short time at Envision, I was also assigned to work with a new build out of a small office for the Information Technology Infrastructure team in Ohio and assigned to work with Envision Facilities Management in building a new facility in Fort Lauderdale Florida.

Eden Prairie, Minnesota, Us

PMSI was one of the nation’s largest full-service providers of Pharmacy, Settlement Services, Medical Services and Equipment, and Clinical Services devoted exclusively to workers’ compensation. PMSI eventually merged with Stone River and became Helios which was then purchased by United Health. Accountabilities: Director, IT Operations- Direct report to IT Operations Vice President.Lead and managed IT Managers and IT Infrastructure Professionals. My main accountabilities included management of PMSI’s highly available and secure infrastructure environment, inspiration and motivation of staff and customer/business owner’s satisfaction. I was highly successful in this role by leading by example, creating repeatable processes and procedures, by finding and mitigating risks, by working with vendors on cost reductions and by being transparent, honest and upfront with my team and business partners. Other duties included: Team growth, performance reviews, team scheduling, staff meetings, interviews, vendor management, process improvement efforts, documentation, Business Continuity exercises and Project Management. I lead, coordinated and, managed all IT projects associated with system changes. I was the IT Problem Manager and first point of contact for any application, system and security related issues and I was the CIO assigned Program Manager of an 80-million-dollar Government Implementation project. In this role, I lead a team of Project Managers, Business Analyst and various groups (Developers, System Administrators, Network Engineers, Quality Assurance resources and UAT resources) to keep them accountable for on-time deliverables and on budget

Whitehouse Station, Us

Verizon Data Services was the Data Center Management for Verizon’s applications/products. Additionally, Verizon Data Services provided Data Center outsourcing services for all major platforms in mainframe, midrange and client-server technologies. During my tenure, I was part of Verizon’s management employee staff as a Lead Production Control Analyst, Automation Analyst and System Engineer. My accountabilities included all facets of Engineering (AS/400 and AIX) and as an Analyst, I Developed procedures, documentation and technical training guides. Identified / implemented process improvement efforts and long term / short term optimization enhancements. Provided technical and consulting services for the Commercial Services organization in the acquisition of new business. Performed configuration changes in monitoring and reporting hardware based on Business needs. (BMC Patrol, ROBOT, Command Post and ESPX). The Lead Production Control Analyst position allowed me to supervise data center professional’s (who maintained, monitored, responded and ran system jobs) on various platforms (AIX, Tandem, Redhat, AS/400, Windows).

Various positions during my tenure: Shift Supervisor Operations, Computer Operator,Tape Librarian, Printer Operator.