Lee Boon Email & Phone Number

Aylesbury, Gb

Hong Kong & Macao

Led and coached the Retail team to drive excellence in Store operations, Retail Execution, customer and colleague satisfaction, whilst driving sales and profit growth.

London, England, United Kingdom

Regional Manager for the biggest Region within M&S. Led a team of Managers out of Covid with a strategy of Building back London, working alongside colleagues in the support centre and implemented Sales driving initiatives through many major London events, including The Queens Jubilee.

East Anglia

Led a Team of 22 Store Managers to drive improvements in Retail Execution, Customer satisfaction and Employee Engagement. I was awarded Regional Manager of the year for how I led and supported my Team through Covid.

Home Counties North

Head of Region - Home Counties North

Camberley

Camberley store is a Regional centre and is the 3rd largest store in the companies portfolio.I have 10 direct reports with 37 middle managers and a customer advisor population of over 600. Key accountabilities include driving customer satisfaction, sales, improving costs, trading in a legal environment and improving employee engagement.

My Region is the second largest Simply Food Region in the Business with 20 Stores across the South East of England. I have a Regional team consisting of a Regional Finance and Operations Manager and a Head of Region HRBP. Key accountabilities include driving a sales plan, Improving Customer Satisfaction, controlling costs and delivering key people KPI's.

Stratford City, London

I opened this new site in September 2011 in readiness for the Olympics. Until the end of 2012 this was the biggest M&S opening for over 20 years. Key accountabilities were the planning of the store opening, recruiting a talented team of Manager to ensure a successful opening and trading through the Olympic period. Along with a Deputy Store Manager we interviewed senior managers from all over the UK to ensure we recruited the right individuals. I had 10 direct reports, with 30 Section Managers and a customer assistant headcount of 550. In recognition of my achievements I won Store Manager of the year which included a trip to study at Harvard Business School taking part in their High Potential Leadership Programme.

London Colney, Plymouth

Store Manager of London Colney. I had 10 direct reports with 30 Section Managers and a Customer assistant Headcount of 400. The Store traded over 2 floors with 106,000 of sales floor space. Key accountabilities: Developing and coaching the Senior Management team whilst driving key KPI's Sales, Service, Standards, Costs and People.

Store Manager of Plymouth. I had 8 direct reports with 18 Section Managers and a Customer assistant Headcount of 300. The Store traded over 4 floors with 60,000 sq ft of sales floor space. Key accountabilities: Developing and coaching the Senior Management team whilst driving key KPI's Sales, Service, Standards, Costs and People.

East And South Coast

I worked across two Regions, East and the South Coast covering over 50 Stores. I worked as part of a Regional Team with a Regional Manager and a Regional Head of HR, to drive key KPI's across the 2 Regions.

Across The Uk

High Potential Leadership Course

High potentials leadership programme

Gnvq - Distinction, Business And Finance

Education record