Lee Carr Email & Phone Number

Nottingham, England, Gb

Downers Grove, Illinois, Us

Wayne, Pa, Us

Wayne, Pa, Us

London, London, Gb

Responsible for owning the full lifecycle management of Capital Supports security, device mobility and private cloud products and service portfolio in line with the business and customer demands. Delivering business outcomes for financial organisations and their future requirements.

Working into CEO engaging product development with virtual development teams, defining agile roadmap for cloud, eCommerce, web and mobile applications. Defining blueprint standards and process for digital data and platform security integration across business integration partners. Performing risk assessments of cloud platform infrastructure, data security and process. eCommerce data transformation. Data, platform and UX design and functional testing strategies ready for MVP and consumer launch. Advising digital marketing data mapping and email campaigns. Creating data analytics requirements and strategy.

London, Gb

Drawing upon my breadth of technology systems, software and managed service experience, and using my knowledge of both business analysis and solution engineering domains. Working into CTO/ CEO engaged with high profile finance clients transformation programmes. Leading CIO advisory team, defining IT sourcing strategies, business and IT capabilities. Ensure enterprise customer requirements, design and implementation stay aligned with architecture principles, remain feasible and are implemented using quality processes and standards. Both internal and customer facing, I am the technical authority and advisor. I have defined new standards for solution delivery from design through build and testing into successful operational support. Acting on behalf of the Operations Director as the technical liaison for key finance and insurance customer accounts to oversee end-to-end customer solution and service design and successful delivery, adoption and ongoing satisfaction.This role enables me to engage with new customer solution delivery to ensure the offered solution design satisfies the customer requirements, and the build and operational delivery is carried out in line with correct internal process, service standards and compliance, whilst ensuring potential financial or service risks and overall quality are assessed. Reviews of existing services technical delivery process, SLAs and scope to maximise efficiency and quality. Overall business transformation and change delivery.

London, Gb

Responsible for providing technical product knowledge to the business, marketing and the sales teams. Defining service descriptions and service scope along with SLA integration. • New product POC main liaison, defining requirements and success criteria.• Acted as main contact for all product related inquiries.• Work with vendors and partners to develop unique product bundles and packages to align with business product road map and client requirements.• Asses market competition in terms of product scope and pricing.• Manage the vendor preferred solutions based on internal training, implementation and management experience and pricing/ support provided with partnership status.• Member of the product board and liaise directly with board members and product director.• Successful launch of a range of new and revised services to customers.

London, Gb

Successful development and delivery of new enterprise application managed services for Cloud and Managed hosted clients. Extending the levels of management of the customer infrastructure stack with advanced monitoring and 'business service' awareness and alerting, that were successfully delivered to customers to increase revenue. Defining new service level criteria and services scope working closely with Operations and Finance/Legal.

London, Gb

Head of Sever Technologies - Managing a team of service support engineers and project build engineers. Involved in aspects of customer solution design and managing implementation and service transition to operational support. Developed new solution delivery process along with projects to gain clearer deliverables and billing milestone phases, including platform handover and customer testing acceptance. Created process of technical build statement definition prior to device build and configuration for increased accuracy and to drive clear expectation of deliverables.

Gb

Responsible for the availability and performance of the core data enterprise. Continued business development of ecommerce subscriber site data structures including web store order fulfilment data and process, affiliate advertising, main products and services advertising data. Working closely with marketing, web developers, buyers, senior management and finance, providing technical guidance and implementation. Delivering key business and technology roadmap development and dynamic scaling of the complex back-end database systems. Design and automation of management KPI dashboards and reports, data feeds, business intelligence data processing, and ad hoc data transformation and reporting. Hosted and internal platform hardware and software upgrades, data recovery, control of data backup and archiving, documentation of systems and process.

London, Gb

Design, implementation, test and training of bespoke software application platforms for key UK Government departments (FCO etc). Developed skills in project methods, business requirements, software and web design, programming, database design and administration of Oracle and MS SQL Server clusters. Developed integration testing methods and provided application support. Exposure to large enterprise SAN platforms, multi node database clusters and data lifecycle management. Implementation of bespoke high volume data import, analysis and indexing database software platforms.

London, England, Gb

As part of my under graduate training and to support my Engineering Systems Design degree, I worked for BP Engineering. Working alongside specialist engineers and mathematicians predicting and analysing oil and drilling location data. I supported key software system platforms, leading to the design and implementation of a predictive logistics and planning pricing database system. This was then fully documented and software user guide written and distributed to users.