Charles Lee Email & Phone Number

Atlanta, GA, US

Dallas, Texas, US

Led transformative projects aimed at developing standard best practices that exceeded the value expectations of our external stakeholders. This was achieved through the application of Kaizen methods, including Value Stream Mapping, Level Loading, and Standard Work, resulting in a $20M value creation for our customers. Spearheaded the strategic.

Cork, Ireland, IE

EH&S, quality, customer service and operations indirectly reporting into the role as strategic business mentor chartered with creating value for the organization. Delivered $1.7M in cost improvements using kaizen methodology. Trained internal stakeholders on Lean Six Sigma Green Belt methodologies to achieve business value creation while supporting 7 sites.

Canonsburg, Pennsylvania, US

Implemented tracking and governance for process improvements delivering $4M productivity gains. Facilitated first Integrated Services Green Belt Certification class and mentored 16 Green Belts achieving savings of $191K. Developed and conducted White Belt training achieving 80% compliance in the first year.

Copenhagen, Denmark, DK

Managed project plan and risk of transitioning $30M of subcontract service work to in house, reducing transition time from 90 days to 30 days with an annual savings of $1M. Improved quality program for company’s largest customer, HP, by enhancing feedback communication, training, and reporting processes. Reduced number of unsatisfactory scores by over 50%.

Omaha, Nebraska, US

Grew startup business that provided in-home care and assistance to seniors and disabled persons from ground up. Handled all aspects of the business, including operations, customer service, sales, marketing, purchasing, accounting, and employee recruiting. Doubled revenue each quarter in first year of operation.

Northampton, GB

Developed, launched, and managed Avon’s first Lean Sigma certification program. Mentored 29 projects and led nine 5S workshops for a total savings of $2.4M within first two years of program launch. Decreased outgoing order defects by 30% in Atlanta distribution center in two years. Conducted 9 training sessions for Black Belt and Green Belt certifications.

Boston, MA, US

Established competitive assessment process to support Steam Turbine Generation Services with a sales target of $800M. Created competitor capability matrix and SWOT analysis to identify gaps and recommend solutions. Established website to consolidate and share competitor information across business.

Boston, MA, US

Launched new process for warranty repair for top line growth sales of $500K which created opportunities with new customers such as Sprint, American Superconductor, and several refineries with potential of $2.5M in new contracts. Managed the Six Sigma certification program for 137 Green Belts. Integrated engineer dispatch process with $3.8M of savings and.

Boston, MA, US

Responsibility for electric range product line that generated $500M in sales. Design Engineering responsibilities for three production lines, which produced over 80 different model numbers and an annual volume over 800K. Organized and led engineering team containing 6 engineers and 2 designers.

Boston, MA, US

Managed cross-functional teams to lead projects from concept to assembly to reduce cost and improve performance. Responsible for product specification release, such as bill of materials, drawings and literature. Led the electric subsystem team, consisting of two contract engineers to develop short and long term strategies for electric components to meet.

Boston, MA, US

Responsible for outgoing quality on New Product Introductions. Developed and implemented product and component evaluation plans. Identified root causes and implemented corrective actions for manufacturing problems. Analyzed and resolved field service problems. Team coach for manufacturing work teams and quality initiative teams.

Bachelor'S Degree, Electrical Engineering

Master Of Business Administration (M.B.A.)