Bruce Lee Email & Phone Number

Singapore

1) Managed Singapore, Malaysia, and Philippines, with key focus to build strong relationship, upsell, and promote the Soprano CPaaS Brand, during the frequent regular engagement with the Customers and Channel Partners within these countries. 2) Partnering Sales in Tender pitches, and overseeing multiple concurrent Projects to successfully onboard new Customers or enhancing the Soprano CPaaS Solutions for the Customers.3) Managed 5 employees in Philippines and Singapore to deliver a world-class Customer Service experience, with effective Performance Management and assist HR in Talent Management during employee attrition.

Singapore

1) Coordinating Global InfoSec Programs with Eli Lilly OUS (Out-of-US) Region (Latin America - Europe/Middle East/Russia/Africa - Asia/China/Japan/Australia/NZ., bi-directional2) Security Incident Management/Escalation for OUS Region3) Creating a Security Aware GISS IT Organization for OUS Region

Singapore

Singapore

My area of responsibilities is to ensure that the Regional Network and Telecom services for AMERASIA are in tip top conditions. This is achieved through close working relationship with the Lilly's Global Network & Telecom Team, Vendors like AT&T, Fujitsu, Dimension Data, Regional Telcos, and PBX Suppliers alike. In addition, my priority tasks is to ensure that the Business requirements of the affiliates in the Asia Lilly region are properly translated from requirement to solution by the vendors, aligned with Global Lilly Network & Telecom standards.

Key Achievements1) Transition Manager in HP PMO Office, Provided effective guidance and leadership to Project Manager and assisted in smooth transition of PepsiCo Regional Infrastructure and Application servers in Asia to identified HP Centralized Management Centre in K.L., within global budget and 3 weeks ahead of schedule2) Project Manager in HP PMO Office,Skillfullytransitioned CapitaLand’s locally HP managed UNIX Services from Singapore to HP Philippine, within budget and tight schedule, while ensuring 100% customer support of initiative during a period of failing customer confidence3) Assistant Account Director/Service Delivery Manager, Managed smooth transition of government agencies from existing legacy systems to new SOE environment within schedule and attaining outstanding accolades from Agencies CIO and Senior IT Management Team

Key Achievements1) Ensured 100% success in quarterly Regional Disaster Recovery program for Unilever’s identified mission critical ICT services2) Effectively managed and oversee Unilever’s annual successful compliances to SOX, ISO9000 and BS7799 Certification3) Proven track record in ICT operational management and setting management acceptable reporting standards for Unilever’s quarterly and ad-hoc SLA reporting to Business Leaders4) Key player in Unilever's Sales/Marketing Strategic Business Champions in driving sales & volume growth through innovation processes alignment and effective IT solution proposition5) Effectively implemented Unilever’s Asia Cash Management Project from a multi-banking regional environment to a single value added bank with HSBC in 20056) Proven track record in vendor management: BT, NCR, NCS, SingTel, StarHub and IA Students7) Successfully project managed operational implementation of the major IEN/VPN implementation in Asia in 1999/20008) Successfully project managed operational transition of IT services during Y2K9) Successfully project managed operational implementation of E-Commerce (DMZ) infrastructure services for Unilever Asia in 199910) Successfully migrated email system from cc:Mail to Intrastore within budget and schedule

Key Achievements1) Provided timely and critical service continuity to Global integrated Lotus Notes platform while ensuring effective and timely mail deliveries and exchanges with non-Lotus Notes email partnering email system to meet Deutsche Bank highly reliable email dependencies in trading and partner communication

Key Achievements1) Effectively project managed P.T. Caltex Indonesia and TienWah Press Singapore in developing business critical Lotus Notes workflow applications using Lotus Notes 3.x and 4.x for its corporate users within budget and schedule

Key Achievements1) Effectively deployed Worldtalk X.400 server and gateways for NCB, Ministry of Defense and Singapore Telecoms (STEMS)2) Successfully installed and configured Uniplex V7 and V8 messaging products for Thomson Medical Center

Key Achievements1) Effectively supported group of OOI’s Clinic Healthcare Systems2) Successfully assisted ECS in attaining Quality Assurance in ISO9000 certification and maintaining an unblemished record

Bachelor, Computing And Mathematics

Hnd, Higher National Diploma In Computing Studies