Bruce Lee

Bruce Lee Email and Phone Number

ITIL Certified | PMP | Infrastructure & Operational Service Management | Telecommunications & Networking | Managed Services | Customer Service Oriented Mindset | Emphatic Leader
Bruce Lee's Location
Singapore, Singapore, Singapore
Bruce Lee's Contact Details

Bruce Lee personal email

n/a

Bruce Lee phone numbers

About Bruce Lee

I bring over 30+ years' of Global & Regional ICT (both Infrastructure & Operational) experience in Banking, Manufacturing-FMCG, Pharmaceutical, and End-user environment. This is achieved through effective engagement at all levels of the Organization, inspirational & decisive leadership and a strong team player, coupled with broad and in-depth exposure in Budgeting (>USD 100M), Transformation & Project Management (Outsourcing, DC Setup, Office Moves & Setup, BCP/DRP, Regional Cash Management, Telecommunications, Security Governance, etc), Account Management (for Government Agencies, and MNCs Regionally), Vendor Management, People Management (at all levels), etc.My core strengths are People Management, Customer-centric focused and yet not too accommodating, Process driven, and Bridging the divide between the Partners/Customers with internal Senior Leadership Team.Why I am ready to be a part of your Organization and Team?a) Ready to Grow with the organisation; Shorter Learning Curve with over 30+ Years Experience.b) Strong Employer-Employee Partnership Mindset; With the focus to shape the team and provide the binocular vision to the Senior Leaders.c) Passionate to Win Every Customers; No customers are difficult to manage! I strongly believe you win every battle when you belief and know your Products/Services and skilfully influence the Customers to align with your vision.

Bruce Lee's Current Company Details

ITIL Certified | PMP | Infrastructure & Operational Service Management | Telecommunications & Networking | Managed Services | Customer Service Oriented Mindset | Emphatic Leader
Bruce Lee Work Experience Details
  • Soprano Design
    Service Delivery Manager
    Soprano Design Dec 2020 - Jul 2022
    Singapore
    1) Managed Singapore, Malaysia, and Philippines, with key focus to build strong relationship, upsell, and promote the Soprano CPaaS Brand, during the frequent regular engagement with the Customers and Channel Partners within these countries. 2) Partnering Sales in Tender pitches, and overseeing multiple concurrent Projects to successfully onboard new Customers or enhancing the Soprano CPaaS Solutions for the Customers.3) Managed 5 employees in Philippines and Singapore to deliver a world-class Customer Service experience, with effective Performance Management and assist HR in Talent Management during employee attrition.
  • Eli Lilly And Company
    Ous Service Manager For Security Services & Protect Lilly Champion For Giss It Organization
    Eli Lilly And Company Jul 2019 - Jun 2020
    Singapore
    1) Coordinating Global InfoSec Programs with Eli Lilly OUS (Out-of-US) Region (Latin America - Europe/Middle East/Russia/Africa - Asia/China/Japan/Australia/NZ., bi-directional2) Security Incident Management/Escalation for OUS Region3) Creating a Security Aware GISS IT Organization for OUS Region
  • Eli Lilly And Company
    Emj It Architect & Security
    Eli Lilly And Company Mar 2016 - Jun 2020
    Singapore
  • Eli Lilly And Company
    Regional Service Delivery Manager
    Eli Lilly And Company Mar 2011 - Jun 2020
    Singapore
    My area of responsibilities is to ensure that the Regional Network and Telecom services for AMERASIA are in tip top conditions. This is achieved through close working relationship with the Lilly's Global Network & Telecom Team, Vendors like AT&T, Fujitsu, Dimension Data, Regional Telcos, and PBX Suppliers alike. In addition, my priority tasks is to ensure that the Business requirements of the affiliates in the Asia Lilly region are properly translated from requirement to solution by the vendors, aligned with Global Lilly Network & Telecom standards.
  • Hewlett-Packard Singapore
    Regional Transition And Service Delivery Manager
    Hewlett-Packard Singapore Jun 2008 - Jan 2011
    Key Achievements1) Transition Manager in HP PMO Office, Provided effective guidance and leadership to Project Manager and assisted in smooth transition of PepsiCo Regional Infrastructure and Application servers in Asia to identified HP Centralized Management Centre in K.L., within global budget and 3 weeks ahead of schedule2) Project Manager in HP PMO Office,Skillfullytransitioned CapitaLand’s locally HP managed UNIX Services from Singapore to HP Philippine, within budget and tight schedule, while ensuring 100% customer support of initiative during a period of failing customer confidence3) Assistant Account Director/Service Delivery Manager, Managed smooth transition of government agencies from existing legacy systems to new SOE environment within schedule and attaining outstanding accolades from Agencies CIO and Senior IT Management Team
  • Unilever
    Regional E-Services Manager
    Unilever Jun 1998 - May 2008
    Key Achievements1) Ensured 100% success in quarterly Regional Disaster Recovery program for Unilever’s identified mission critical ICT services2) Effectively managed and oversee Unilever’s annual successful compliances to SOX, ISO9000 and BS7799 Certification3) Proven track record in ICT operational management and setting management acceptable reporting standards for Unilever’s quarterly and ad-hoc SLA reporting to Business Leaders4) Key player in Unilever's Sales/Marketing Strategic Business Champions in driving sales & volume growth through innovation processes alignment and effective IT solution proposition5) Effectively implemented Unilever’s Asia Cash Management Project from a multi-banking regional environment to a single value added bank with HSBC in 20056) Proven track record in vendor management: BT, NCR, NCS, SingTel, StarHub and IA Students7) Successfully project managed operational implementation of the major IEN/VPN implementation in Asia in 1999/20008) Successfully project managed operational transition of IT services during Y2K9) Successfully project managed operational implementation of E-Commerce (DMZ) infrastructure services for Unilever Asia in 199910) Successfully migrated email system from cc:Mail to Intrastore within budget and schedule
  • Deutsche Bank Singapore
    Senior Lotus Notes And X400 Administrator
    Deutsche Bank Singapore Jan 1997 - Jun 1998
    Key Achievements1) Provided timely and critical service continuity to Global integrated Lotus Notes platform while ensuring effective and timely mail deliveries and exchanges with non-Lotus Notes email partnering email system to meet Deutsche Bank highly reliable email dependencies in trading and partner communication
  • Winsoft
    Senior Notes Consultant
    Winsoft Jun 1996 - Dec 1996
    Key Achievements1) Effectively project managed P.T. Caltex Indonesia and TienWah Press Singapore in developing business critical Lotus Notes workflow applications using Lotus Notes 3.x and 4.x for its corporate users within budget and schedule
  • Delteq Systems Pte Ltd
    System Integrator / Pre & Post-Sales Support
    Delteq Systems Pte Ltd Jan 1994 - May 1996
    Key Achievements1) Effectively deployed Worldtalk X.400 server and gateways for NCB, Ministry of Defense and Singapore Telecoms (STEMS)2) Successfully installed and configured Uniplex V7 and V8 messaging products for Thomson Medical Center
  • Ecs Computers Asia Pte Ltd
    Software Analysts
    Ecs Computers Asia Pte Ltd May 1991 - Feb 1993
    Key Achievements1) Effectively supported group of OOI’s Clinic Healthcare Systems2) Successfully assisted ECS in attaining Quality Assurance in ISO9000 certification and maintaining an unblemished record

Bruce Lee Skills

Service Delivery Management It Strategy Leadership Consulting Pmo It Outsourcing Data Center Infrastructure Itil People Management Networking Incident Management Telecommunications Business Analysis Vendor Management Process Improvement Project Portfolio Management Operations Management It Operations Program Management Business Process Cross Functional Team Leadership Change Management Disaster Recovery Service Management Management Project Management Outsourcing Pmp Service Delivery System Deployment Integration It Management Project Delivery It Service Management

Bruce Lee Education Details

Frequently Asked Questions about Bruce Lee

What is Bruce Lee's role at the current company?

Bruce Lee's current role is ITIL Certified | PMP | Infrastructure & Operational Service Management | Telecommunications & Networking | Managed Services | Customer Service Oriented Mindset | Emphatic Leader.

What is Bruce Lee's email address?

Bruce Lee's email address is br****@****ign.com

What is Bruce Lee's direct phone number?

Bruce Lee's direct phone number is (317) 277*****

What schools did Bruce Lee attend?

Bruce Lee attended Deakin University, Ngee Ann Polytechnic.

What are some of Bruce Lee's interests?

Bruce Lee has interest in Roller Coaster, Worldwide Political Developments, Critical Human Technology Updates, Bungee Jumping, Fishing, Property Sales.

What skills is Bruce Lee known for?

Bruce Lee has skills like Service Delivery Management, It Strategy, Leadership, Consulting, Pmo, It Outsourcing, Data Center, Infrastructure, Itil, People Management, Networking, Incident Management.

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