Work on the CEE (Customer Experience Engineer) team to bridge the gap between the customer and the product development team. Helped develop and engineer changes for large customers to meet the needs for datacenters on Converge infrastructure products like Vblock, Vxblock, and PowerFlex rack and pushed those changes back to product managers for the roadmap.• Vulnerability response champion for all our hardware and developed software, used tools like Qualys VMDR, WAS, Container scanner, Tenable, and Twistlock. Worked closely with the Engineering team, Developers and Customers. • Worked with the Developer teams to meet our SLA for any vulnerabilities that the customer or VR champions has discovered.• Resolved vulnerabilities by looking for work arounds and/or worked with the Developers to get a resolution.• Created a security peer group and led a weekly meeting to discuss Vulnerabilities found by the customers and VR champions. This team consists of Engineers, QA testers, SD and VR champions• Developed firewall and security standards for all our products.• Led an international team to identify vulnerabilities and solve bug issues for our large customers. • Ran labs of our top 3 financial customers to test upgrades on bug and vulnerabilities fixes. Conducted testing on the infrastructure, SDS, Cisco and Arista switches, VMware, and Container products.

Consulted in complex storage software environments. Advised customers with backup/ archiving, virtual storage and SAN productivity solutions. Worked with customers to design solutions for datacenters and remote sites using products such as Tivoli Storage Manger, Flash copy Manger, TSM for VE, TPC, SAN volume Controllers, IBM SAN and NAS storage and using fiber channel, iSCSI, NFS and CIFS for connections to the storage. Demonstrated the value of Storage Snapshot and replication technology for large databases like DB2, Oracle, Microsoft SQL, Exchange and VMware.• Conducted customer facing presentations and demonstrations of Tivoli Storage software and SAN storage.• Organized and led Proof of Technology workshops.• Organized and led Proof of Concepts for TSM, Fastback, TPC, TSM for VE, SAN volume controller and Flashcopy manager.• Led the upgrades for SAN Volume Controller nodes twice in 2011 @ the TEC. hardware and software.

Design and built the Network, SAN, and the Backup/archive infrastructure from the ground up.• Skills in Cisco PIX Firewalls and Cisco ASA, Routers 7500’s, 7200's, 6500’s, 3600's, 2800’s and 2600's, Catalyst 4000's, 2900's, 3500’s switches, Cisco Works, Solar Winds. TCP/IP, MPLS, VPN, Vlan, NAT, Vsat, Frame Relay, ISDN, T1, Switch PRI, ATM, Tivoli Storage Manager, TSM for SAN, TSM for Databases, and TPC• Design and perform disaster recovery at Sunguard for the network environment and Tivoli Storage Manager Environment.• Design and implemented an offload backup system for the VMware virtual environment using TSM and IBM SAN snapshot technology and later move it to the EMC SAN. • Design and implemented the Storage Area Network which included Cisco MDS 9000 SAN switches, IBM FastT 900 (DS4500), DS8300, DS6800, SAN Volume Controller, and EMC NS480, with a total of over 175TB of storage.• Installed and manage the Proxy filter and virus system to protect end user. Websense, Bluecoat, MacAfee, Sophos and TrendMicro. • Managed the DNS and DHCP servers on Linux and AIX servers.• On the PCI Committee for the credit network. Secured the credit network and did vulnerability and penetration scan on all equipment that was in scope for PCI compliance. Passed PCI level 1 merchant assessment.

• Updated the City for Y2K• Install and maintain 14 Microsoft NT Servers• Setup a RAS system for remote users • Migrated the Novell Servers to Microsoft NT• Setup and maintain the Microsoft Internet proxy server and IIS server• Setup and manage the Microsoft Exchange server • Manage a group of people that support the Network, PC's, User Software, Phone Systems, and Voice Mail systems.• Oversee the purchase and installation of Copiers, Printers, Computers, Phone systems and Faxes• Work with SQL Servers and optical drive juke box for archiving• Put in place a state of the art training room• Work with N-Base switches and Cisco switches• Help with the install of our wide area network with local cable Company, using Fiber and ISDN connections• Experience with the AS400 systems