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H. Lee Cole, Pmp personal email
Results oriented management consultant focused on delivering highly visible, uniquely challenging business goals with critical enterprise impacts. Strong ability to quickly understand business needs and translate them into actionable requirements.
Health Care Service Corp
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Health Care Service CorpTexas, United States
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Sr. Program ManagerHealth Care Service Corp Nov 2017 - Present
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It Leadership ConsultantHl Cole, Llc May 2015 - Nov 2017IT Leadership ConsultantResults oriented management consultant focused on delivering highly visible, uniquely challenging business goals with critical enterprise impacts. Strong ability to quickly understand business needs and translate them into actionable requirements.
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Program Management ConsultantEssilor Aug 2016 - Jul 2017Charenton Le Pont Cedex, FrTechnical Leadership – Program Management – Project GovernanceInitially a short-term engagement to deliver critical business objectives for the sales/marketing team which were many months behind. After successfully completing the initial objectives, the engagement was extended so that I could help provide leadership for several additional efforts on their project roadmap. Key Highlights:• Design, development, and implementation of reporting system/capabilities for the Provider Networks and National Sales Team• Drove improvements in data accuracy and, in turn, overall Provider Quality Assurance• Implemented major Salesforce enhancements (SaaS) -
Program ManagerIron Mountain Nov 2015 - Aug 2016Boston, Massachusetts, UsProgram Management – Technical Leadership – Product ManagementProvided technical leadership, strategic planning, people leadership and program management to the Global Marketing Organization. • Provided leadership to a cross functional team (direct and indirect reports) of IT (on and off shore), Marketing, Operations and PMO resources• Managed the go-to-market readiness for new customer facing solution, which included managing across business units such as Marketing, Sales, IT, Operations, Product Management • Designed and implemented Program and Product Management processes and procedures for a recently re-organized business unit within the Global Marketing Organization • Financial management (forecasting/budgeting, controlling, etc.): • 2015 Budget ~$10MM (including capital investments on two continents) • 2016 Budget ~$1.25MM • Vendor management: • Extensively leveraged a leading ECM consulting firm to help build and launch new product offerings • Managed vendor relationships with creative marketing firms in support of new product offerings -
Senior Program ManagerSouthwest Airlines Mar 2012 - May 2015Dallas, Tx, UsFlight Operations, Aircraft Systems, Dispatch AutomationDirected the transformation of Flight Operations, Dispatch Automation, and Aircraft Systems as the IT Leader of multiple delivery teams. Developed technical roadmaps and long-term strategies to ensure the operational systems at Southwest Airlines were fully capable of meeting the increased demand of international routes. Key Highlights:• Implemented strategic fuel savings program which resulted in ~$50MM annual fuel savings• Spearheaded strategic safety initiative which resulted in Southwest being an early adopter of cutting-edge software, increasing safety on wet runways• Improved operational efficiency through implementing new processes and procedures• Lowered monthly resource overhead by leveraging synergies across teams -
Product ManagerHewlett-Packard Apr 2011 - Mar 2012Houston, Texas, UsRecruited to help develop and deliver new, state of the art, passenger service system (reservations, electronic ticketing, inventory management, check-in, departure control, weight & balance, etc.) with American Airlines as the primary launch partner (to replace legacy Sabre). The program was scaled back and eventually canceled after American Airlines filed chapter 11 bankruptcy and was allowed to cancel the contract. -
Senior Project ManagerSouthwest Airlines Sep 2006 - Apr 2011Dallas, Tx, UsSr. Project Manager – Southwest.comLed multiple enterprise initiatives for Southwest’s E-Commerce channel, southwest.com. The retirement of legacy systems and implementation of newer technologies not only led to significant savings in operating expenses but also provided the required infrastructure and systems needed to implement new revenue generating projects such as EarlyBird Check-In and Business Select. These additional revenue sources were critical to Southwest’s ability to remain profitable, at a time when most major airlines were suffering heavy losses. It’s important to note that most of Southwest’s revenue (~90%) is generated through southwest.com. Key Highlights:• Retired legacy internal “Ticketless” system• Implemented Sabre E-Ticketing• Simplified fare structure and streamlined user experience• Key revenue generating initiatives: Business Select, EarlyBird Check-In -
Project ManagerKnowledgebase Marketing Aug 2005 - Sep 2006Richardson, Tx, UsManaged design, development and implementation of custom marketing databases for Fortune 500 client engagements.• Led cross functional project teams to deliver database marketing solutions on time and budget for external client engagements.• Authored statements of work (SOW) for client engagements• Average engagement ~$1MM -
Project Manager, Software EngineerAt&T Wireless Dec 1999 - Aug 2005Dallas, Tx, UsProject Manager (2002 - 2005)Software Engineer (1999 - 2002)Java Developer on large, in-house developed, web based system to deliver an integrated CRM, E-Commerce, and Retail Systems experience. Project Manager for retail IT systems including: vendor management, customer point of sale software utilities, system deployment, system maintenance and sustainment.
H. Lee Cole, Pmp Skills
Frequently Asked Questions about H. Lee Cole, Pmp
What company does H. Lee Cole, Pmp work for?
H. Lee Cole, Pmp works for Health Care Service Corp
What is H. Lee Cole, Pmp's role at the current company?
H. Lee Cole, Pmp's current role is Sr. Program Manager.
What is H. Lee Cole, Pmp's email address?
H. Lee Cole, Pmp's email address is le****@****ain.com
What skills is H. Lee Cole, Pmp known for?
H. Lee Cole, Pmp has skills like Agile Project Management, Scrum, Project Management, Program Management, Pmo, E Commerce, Process Improvement, Management, Itil, Crm, Business Process Mapping, Enterprise Software.
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